20 zendesk administrator jobs found

The impact you will have   The Business Technology team is a group of passionate engineers and product professionals dedicated to delivering seamless internal solutions that empower teams to do their best work. Our mission is to streamline internal processes, reduce friction, and maximize the value of our technology ecosystem—including Zendesk—so teams can operate with efficiency and scale effortlessly. As part of our commitment to scalability, resilience, and performance, we aim to optimize and expand our Business Technology landscape. This includes managing and enhancing our internal applications—including Zendesk—developing new integrations, and ensuring seamless interoperability between critical systems. By doing so, we support the company's rapid growth and enable teams to work more effectively.   On a daily basis, you will Own and optimize the Zendesk platform, ensuring seamless performance and alignment with business needs. Serve as the primary point of...

The impact you will have   The Business Technology team is a group of passionate engineers and product professionals dedicated to delivering seamless internal solutions that empower teams to do their best work. Our mission is to streamline internal processes, reduce friction, and maximize the value of our technology ecosystem—including Zendesk—so teams can operate with efficiency and scale effortlessly. As part of our commitment to scalability, resilience, and performance, we aim to optimize and expand our Business Technology landscape. This includes managing and enhancing our internal applications—including Zendesk—developing new integrations, and ensuring seamless interoperability between critical systems. By doing so, we support the company's rapid growth and enable teams to work more effectively.   On a daily basis, you will Own and optimize the Zendesk platform, ensuring seamless performance and alignment with business needs. Serve as the primary point of...

The impact you will have   The Business Technology team is a group of passionate engineers and product professionals dedicated to delivering seamless internal solutions that empower teams to do their best work. Our mission is to streamline internal processes, reduce friction, and maximize the value of our technology ecosystem—including Zendesk—so teams can operate with efficiency and scale effortlessly. As part of our commitment to scalability, resilience, and performance, we aim to optimize and expand our Business Technology landscape. This includes managing and enhancing our internal applications—including Zendesk—developing new integrations, and ensuring seamless interoperability between critical systems. By doing so, we support the company's rapid growth and enable teams to work more effectively.   On a daily basis, you will Own and optimize the Zendesk platform, ensuring seamless performance and alignment with business needs. Serve as the primary point of...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . Attention:  This is a shift role. Working hours: between 11am PST and 10pm PST (8h/day) An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might...

Who we are:  Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . An overview of this role This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day. Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will genuinely operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might...

Who we are:  Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's...

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our...

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.  Where and how you can work Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive. About the Role As part of our Revenue Operations team, this role will support the expansion of Offline Revenue (Enterprise) by providing invoicing, collections, and cash application support. You will work closely with our Sales, Deal Desk, Shared Services, and Enterprise Customers, ensuring a seamless Quote-to-Cash experience. This role will be based in the Philippines, supporting standardized...

What you'll do Be part of the backbone of our QTC process, supporting Sales, Deal Desk, shared services, and customers to ensure smooth, accurate, and timely invoicing, and contract reviews. Manage accounts receivable operations end-to-end, handling collections, credit memos, refunds, and chargebacks with precision and efficiency. Own customer payment processing, ensuring optimized cash flow. Support our internal ticketing system to ensure sales team and customer requests are addressed timely and accurately. Compile and analyze quote to cash data, producing regular reports, metrics and insights for management and relevant stakeholders Qualifications We'd love it if you Relevant experience in finance, accounting or business administration. CPA experience is a plus! Bring 5–8 years of experience in accounts receivable, quote-to-cash, or a similar finance role, ideally in a high-growth SaaS, subscription, or enterprise environment. Know the ins and outs of AR...

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit  www.gong.io . RESPONSIBILITIES Customer Support & Troubleshooting Serve as a primary point of contact for customer inquiries via Zendesk (& Zoom calls as needed) ensuring timely and high-quality resolution. Diagnose, troubleshoot, and resolve complex technical issues related to Gong’s product(s), integrations, and APIs. Maintain a customer-first approach , proactively identifying pain points and advocating for solutions that improve the customer...

About the role  The Systems Optimization team is a critical component of Operations and Member Experience. Systems Optimization is accountable for the lifecycle management of our 3rd Party operational systems and tools. The systems and tools enable our Chime support agents to deliver efficient, delightful experiences for our Chime members. This team is focused on: ensuring successful new system implementations, creating optimal day to day system utilization, managing system maintenance and hygiene, and planning a scalable long-term system strategy.  The Director, Systems Optimizations, will be responsible for leading and developing a team through implementing and optimizing a suite of 3rd party systems and tools, that ultimately powers our Operations and Member Experience organization.  (currently our operation is powered by Zendesk, Five9, and Twilio, but this role is subject to becoming a Subject Matter Expert in other tools as well). In this role you will coach, inspire,...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...