71 technical account manager jobs found in London

About Dialpad Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more. About the team The Customer Experience (CX) Organization is aimed at delighting customers at every touchpoint.  We are dedicated to understanding and meeting the evolving needs and expectations of our customers.  We are committed to working collaboratively to deliver seamless and memorable interactions. Your role As a Technical Account Manager (TAM) you will work cross-functionally to support Dialpad’s largest and most complex users. Through trusted relationships, you’ll offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value...

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.” As a Technical Account Manager, you’ll leverage your product and technical expertise to help our most strategic customers maximize their value from Airtable’s platform. Partnering closely with our Customer Success, Sales, and Services teams, you’ll help clients feel confident with their Airtable implementations and build scalable solutions. You’ll also work closely with our product and engineering teams to expand our platform capabilities based on market feedback. This is a unique opportunity to serve as an early member of the TAM team, shaping our client support model as we grow the team and define our...

In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you’ll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations...

Team Description Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities  Own a book of business who have purchased TAM Service Learn all Pendo Products Create strong customer relationships at all levels Create strong internal relationships Consult on the Pendo product to deliver...

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure. Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do. Job location:...

Serve as a subject matter expert across multiple product areas, such as financial experiences, integrations, and payment gateways, providing expertise to internal teams and merchants. Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions. Act as an escalation point for Level 1 Merchant Care teams and Technical Account Managers, resolving complex merchant inquiries and issues through various channels (email, phone, chat). Partner with Product and Engineering teams to address and resolve technical issues, identify opportunities for product improvement, and increase team knowledge. Collaborate with Operational Excellence teams to document insights, ensure knowledge sharing, and promote best practices among peers.. Contribute to the continuous improvement of merchant care operations, improving service delivery and customer satisfaction. Qualifications 2+ years in a...

Principal Product Manager - Account Experience Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission. Your Mission We’re looking for a Principal Product Manager to join our growing Wise Account squad in London and help elevate the global Wise Account experience. You will lead a critical product area within the squad, with a mission to empower customers with the world’s best experience for managing and moving their money. Whether it’s helping customers organise their money better, offering valuable insights on their spending, or making it...

We’re looking for an experienced Senior Account Manager , who is passionate about the Wise mission – money without borders - to join the Wise Platform team in EMEA. You’ll work with our existing Online Platform partners to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels. We’ve launched Online Platform partnerships globally, with the likes of Deel, Remote and Bolt, and today have 80+ global banks and platforms connected and powered by Wise Platform.  A bit about the role: You will be a Senior Account Manager within a fast growing Account Management team, responsible for driving growth with our Online Platform partners in EMEA. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders.  The role is based in our London office, and you will work closely with the EMEA Sales team and Customer...

About the role: We’re looking for an Engineering Lead to join the Business Account Management team - the team behind the feature that empowers businesses to grant custom access and set spending limits for their team members, streamlining the management of their team and business expenses. Our mission is to power small+ businesses to get more done by giving them control of their team’s global money movements This is a hands-on leadership role. You’ll be guiding engineers, driving technical decision-making, collaborating with the team’s Product Manager to deliver reliable, scalable products that power the future of Wise for Small and Medium Businesses. What will you be working on? This is a hands-on leadership role where you'll not only guide the team but also actively contribute to the codebase alongside your engineers. Support your team's growth and ensure they deliver high-impact work. Guide architecture and technical design decisions, ensuring we build systems...

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven   track record of success   and a culture that values world-class talent.   Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.  Wiz is...

About the Job:  The Senior Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point of contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption, and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: Portfolio Optimization: Drive a hybrid portfolio approach, balancing engagement with smaller, high-growth customers and established strategic accounts to maximize overall impact. Program Development: Help shape and build LaunchDarkly’s digital Customer Success program by designing scalable processes for emerging...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Solutions Marketing Manager for EMEA, you'll be critical to our international expansion strategy, serving as the bridge between Claude's technical capabilities and market demands across key European markets. Based in our London office, you'll develop regional go-to-market strategies for both vertical industries and functional use cases, enabling our sales teams to successfully position Claude's portfolio of products (API, Claude for Enterprise, and Claude Code) to enterprise and startup customers. You'll work directly with our EMEA sales leadership and cross-functional teams to create compelling materials that...

Senior Product Manager - Account Experience Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission. Your Mission We’re looking for a Senior Product Manager to join our growing Wise Account squad in London and help elevate the global Wise Account experience. You will lead a critical product area within the squad, with a mission to empower customers with the world’s best experience for managing and moving their money. Whether it’s helping customers organise their money better, offering valuable insights on their spending, or making it easier...

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven   track record of success   and a culture that values world-class talent.   Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.  As a...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Solutions Engineer Adyen is looking for Solutions Engineers with a solid understanding of and hands-on experience with technology, integration design, project management and a strong merchant focus. As a Solutions Engineer, you will be the primary point of contact for our merchant's technical teams, guiding them through the design,...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Account Manager We are looking for a proactive and adaptable Account Manager to join our team in London. The ideal  candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s  biggest brands grow, and can apply this mindset to help Adyen scale. You are excited to work with a global, multicultural...

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io .  The Role: The Customer Success...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Spotify, Playstation, Ebay, and Tide - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple...

We’re looking for a Senior Product Manager to join our growing Account squad in London. The role is an unique opportunity to join one of the largest fintech companies in the world. You'll be leading and growing our Product team to provide millions of people with frictionless and borderless money management. Your Mission We are redefining what a current account is by putting customer choice at the heart of the experience. We don’t make money by lending out our customers money. Our customers’ money is theirs, not a resource we can use to generate profit. The Wise Account is our antidote to holding money in a bank. With our Assets product we enable our customers to decide how they want to hold their money. They can choose what it is invested in and what return it makes. We then charge a fair and transparent fee before returning the rest to them. It’s simple; it is our customers' money so they should benefit from the return it generates. We have already launched this disruptive...

Join the team redefining how the world experiences design. Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus is in Sydney, Australia but we have a swanky new office in London that has all the bells and whistles. Even though you'll find us in Shoreditch, you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. Flourish is the world’s leading data storytelling platform. It enables anyone to create beautiful graphics and...