516 support trainer jobs found

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. We are seeking an experienced program manager to drive the execution of our largest go-to-market initiatives. As part of the Revenue Strategy & Operations team, you will work closely with Sales, Customer Success, Product, Marketing, and Strategy teams, leading the change management efforts required for successful field adoption of our Go-to-Market (GTM) strategy. The ideal candidate is equally adept at managing complex, cross-functional projects as they are at delivering field training and communications that drive behavior change. Please note: This is an individual contributor (IC) role. What you'll do YOU WILL: Lead GTM Program Execution with an adaptive approach: Oversee the planning and execution of GTM...

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries. Who we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the...

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it! Job Description We are seeking an experienced and dynamic Sales Trainer II to join our sales enablement team. In this role, you will be responsible for coordinating, developing and delivering advanced sales training programs that enhance the skills and effectiveness of our sales team. You will work closely with...

Team Description As part of a global Customer Growth team, the Customer Growth Managers (CGMs),  work across a large customer base through 1:1, 1:many, and digital engagements. They are articulate and well-versed in data and automation but never lose touch with the customers through real, human engagements and work directly with customers to drive positive outcomes. Our CGM’s have a deep understanding of our customer's needs and seek to develop positive customer experiences, fostering relationships that support customer satisfaction and loyalty. At Pendo, Customer Growth Managers are considered trusted advisors to our customers, Pendo business partners and are product experts in Pendo’s technology. This is a great opportunity to gain experience in a fast-paced software startup that provides a solution to accelerate growth among other product teams and customer experience teams around the world. Role Responsibilities  Articulate, consult, and collaborate around the...

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more! About the team : The Customer Success team is a growing international team that provides the broader organization and our customers with enablement services to ensure that our customers can get the most value out of their Skydio UAS solutions. Reporting to the VP of Mission Success Global Government team, the Field Support Representative will primarily interface with the Global Government sales team, Customer Support and Program Management to support our International Defense and Government customers.  About the role : We are looking for...

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more! About the team : The Customer Success team is a growing international team that provides the broader organization and our customers with enablement services to ensure that our customers can get the most value out of their Skydio UAS solutions. Reporting to the VP of Mission Success Global Government team, the Field Support Representative will primarily interface with the Global Government sales team, Customer Support and Program Management to support our International Defense and Government customers.  About the role : We are looking for...

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more! About the team : The Customer Success team is a growing international team that provides the broader organization and our customers with enablement services to ensure that our customers can get the most value out of their Skydio UAS solutions. Reporting to the VP of Mission Success Global Government team, the Field Support Representative will primarily interface with the Global Government sales team, Customer Support and Program Management to support our International Defense and Government customers.  About the role : We are looking for...

Who We Are Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.   Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.   Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 16 offices across three continents, 1,900+ full-time employees and 25,000+ customers across 70+ countries. Responsibilities Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to...

Want to help define the future of one of mobile gaming’s most beloved titles? The Pokémon GO team is hiring a Product Marketing Manager focused on taking tentpole features to market. We are seeking an individual that can help lead Pokémon GO’s continued momentum by orchestrating launch plans for core game features and implementing strategic growth marketing tactics. Be a part of setting the marketing vision and go-to-market plans for a game that, still to this day, transforms lives and creates unforgettable memories. Part creative, part analytical, this role will help architect our end-to-end product marketing plans for tentpole features with a keen eye for building messaging, positioning, and launch campaign plans towards business growth objectives. During your time here, you’ll work closely together with a team of hardworking and passionate product managers, game producers, and marketers to conceptualize and implement impactful go-to-market plans and lead the tentpole feature...

Want to help define the future of one of mobile gaming’s most beloved titles? The Pokémon GO team is hiring a Product Marketing Manager focused on taking tentpole features to market. We are seeking an individual that can help lead Pokémon GO’s continued momentum by orchestrating launch plans for core game features and implementing strategic growth marketing tactics. Be a part of setting the marketing vision and go-to-market plans for a game that, still to this day, transforms lives and creates unforgettable memories. Part creative, part analytical, this role will help architect our end-to-end product marketing plans for tentpole features with a keen eye for building messaging, positioning, and launch campaign plans towards business growth objectives. During your time here, you’ll work closely together with a team of hardworking and passionate product managers, game producers, and marketers to conceptualize and implement impactful go-to-market plans and lead the tentpole feature...

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web , Figma helps entire product teams brainstorm , design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come  make with us! Figma is seeking an Enterprise Enablement Manager to join our team and drive the ongoing enablement of our sales organization. The Enterprise Enablement Manager will be responsible for designing and executing enablement programs for our Americas Sales Team, specifically the Enterprise and Strategic segments, focusing on key skills such as deal qualification, discovery, value realization, and executive presence. This role will report to the Manager,...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. TRAINING COORDINATOR Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support Team, you will ensure we meet our unique customer needs by developing and implementing our training program.   In this role, you will onboard new customer support associates, coordinate with the SpaceX recruiting and onboarding team, organize on the job training and host initial training courses. You will be a main point of contact for all new teammates, organizing their first two weeks of training and continuing to develop them throughout their careers. You will also work closely with the lead training coordinator as...

Welcome to DAZN, the world’s leading live OTT sports service. Disrupting an industry isn’t easy! DAZN is playing more hours of live sport than any other company anywhere in the world! As we bring new ideas to market and evolve our product, it’s essential that we execute to a high standard in Customer Services and evolve our model in service to looking after our fans.     You will have experience of creating training content and programs to ensure agent readiness. This includes the design and delivery of product and soft skills training, aligned with best practices of instructional design and learning theories. You will play a key role working across markets and driving a global standard of training.      This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life. Benefits will include access to DAZN, an annual performance related bonus, family friendly community, free access for you and one other to...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that interfaces directly with Starlink customers, ensuring they have an exceptional overall experience. Your primary responsibility will be to lead a shift of support associates responsible for rapidly resolving customer issues. You will have responsibility for hiring, personnel development, and developing a culture of operational rigor where our customers come first. You will partner with other internal teams to surface and resolve the root cause of issues impacting our customers...

About Clear Street: Clear Street is building modern infrastructure for capital markets. Founded in 2018 by top Wall Street and Silicon Valley veterans, Clear Street is an independent, non-bank prime broker designed to solve the industry’s most neglected problem: legacy technology. We have built a proprietary, cloud-native clearing and custody system from the ground floor to replace the outdated infrastructure used across capital markets. Our platform is fully integrated with central clearing houses and exchanges to support billions in trading volume per day. We’ve agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients. By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets. The Team: We are seeking a Product Manager that has specific broker...

About the role: Forter is looking for a tech lead to join our Platform APIs team. In this role you are expected to lead the efforts to turn the APIs systems into a platform, enabling self-serve for other teams all while building mission-critical infrastructure that will accommodate Forter’s growth and future scale. Every request and response Forter handles are processed by the APIs real time systems, therefore these systems must be highly available, compliant and secure. The team’s systems have to support Forter’s scale & growth, with focus on throughput & latency according to each product’s SLA. You will be responsible for designing and building our next generation APIs real time ingestion systems and schema management solutions. As tech lead for the team, you’ll be expected to push forward efforts and handle the friction that comes from working with multiple stakeholders and engineering teams. You’ll also focus on building long term technical vision for the...

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations, from advanced analytics to Generative AI.  Dataiku is seeking a talented and motivated People Systems Analyst to join our People System team! In this role, you will be responsible for supporting the organization with systems-related inquiries and enhancements, as well as leading small projects in collaboration with our People team. This role works very closely with all levels of the company in a global environment and must have prior Workday HCM configuration experience.  This role is 100% remote with the option to work at any of our local...

Help empower our global customers to connect to culture through their passions. Why you’ll love this role The Specialist, Quality Assurance will work cross-functionally with our team supporting the operation in an accurate and timely manner. They will audit processes to assure effective operation and control and to verify compliance with established standard practices. This role will also support operations in identifying root cause and corrective actions to prevent further production of undesirable products, performing material and product evaluations, and recording, organizing, and analyzing results. What you’ll do  Review quality issues with products and utilize appropriate escalation paths Accurately log data in Warehouse Management System (WMS) for movement of product (for example: shipping, inventory, returns, etc) Document quality issues with the product and communicate with Operations, Customer Service and Customers Identify, communicate and execute...

A propos de l’équipe: Le Coordonnateur de Marchandise travaillera en étroite collaboration avec le Gestionnaire Associé et le Chef d'Équipe des opérations fournisseurs, agissant comme un lien entre les fournisseurs et SSENSE pour assurer le bon déroulement des opérations de marchandise. Ce rôle implique de coordonner les expéditions, de suivre l'exécution des commandes d'achat et d'optimiser les processus. Le candidat idéal excelle en gestion du temps, s'attaque aux défis de front, priorise les tâches et établit des relations solides avec les partenaires internes et externes.    Pourquoi nous rejoindre: Traiter les nouvelles demandes d'expédition rapidement et selon les normes de SSENSE. Examiner les expéditions entrantes et signaler rapidement toute divergence aux équipes concernées. Collaborer avec les fournisseurs pour établir de bonnes relations, gérer les délais de livraison et résoudre les problèmes. Servir de lien entre le centre de distribution, les équipes...

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet. Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies. Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products: https://www.youtube.com/watch?v=ifM9_jPQCv8 Position Overview: The Vice President (VP) of Product Marketing will play a pivotal role in driving the success of our identity and fraud control products. This executive will be responsible for setting the vision and strategy across three business units, ensuring alignment with the product and commercial teams. The ideal...