733 support specialist jobs found

At Similarweb , we're revolutionizing how businesses engage with the digital world by showing them everything that’s happening online. Our platform is used by over 4,300 customers globally – including Google, eBay, and Adidas – helping them make smarter, data-driven decisions that drive digital success. In 2021, we went public on the New York Stock Exchange , and we haven’t stopped growing since! 🚀 We’re looking for a Customer Support Specialist to join our Tier 1 support team in Prague . You’ll work becoming a go-to product expert, resolving customer inquiries, and making sure our users have the best experience possible. If you’re service-oriented, tech-curious, and love working face-to-face with a vibrant team – this one’s for you! 📌 Please note: This role includes supporting our US-based customers, so you’ll be working an afternoon shift (2–10pm) 2–3 times per week to ensure coverage across time zones. What you’ll be doing: ✅ Deliver amazing support –...

About Helion We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group and new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). Now, we're turning up operations for Polaris, working towards delivering the world's first fusion power plant.  More than ever, it's a pivotal time to join us and have the opportunity to solve real challenges to create a better energy future. You will see first-hand how we value urgency, rigor, ownership, and hard truths, knowing it will take each to do what no one has...

This is Adyen Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you. Disputes/chargeback Support Specialist The team consists of people from various backgrounds offering support to our merchants worldwide regarding our payment platform and embedded financial products. You will be part of the first line of support of Adyen, helping merchants on a wide variety of topics, from technical to operational tasks. You will also act as the bridge between different Support and Operational functions (e.g. Risk, Acquiring, Account Managers, Tech Support, In Person...

Our Mission:   6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.   Our People:   People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.   We want 6sense to be the best chapter of your career.   As 6sense’s Sr Technical Support professional, you will have the opportunity to be an instrumental figure of our...

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.   Recently, SpotOn was: Named one of Fast Company’s Most Innovative Companies of 2024 Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row Selected as the Best Overall Restaurant POS by NerdWallet  Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.  That’s where you come in.  We are looking for a Compensation Support Specialist to join our team. This role requires an individual who...

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable’s features and capabilities. As an Enterprise Technical Support Specialist, you’ll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable’s features and capabilities. This role will...

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B. We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts. Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. EXECUTIVE IT SUPPORT SPECIALIST SpaceX is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies. RESPONSIBILITIES: Design, document, and deploy advanced technical solutions...

This is Adyen Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you. Operational Support Specialist The team consists of people from various backgrounds offering support to our merchants worldwide regarding our payment platform and embedded finance products. You will be part of the first line of support of Adyen, helping merchants on a wide variety of topics, from technical to administrative tasks. Besides assisting merchants you will also act as the bridge between different Support and Operational functions (e.g. Account Managers, Tech Support, In...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. EXECUTIVE IT SUPPORT SPECIALIST SpaceX is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies. RESPONSIBILITIES Provide high-level customer support with a focus on ownership and...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.  Note: Specialists will work either Tuesday - Saturday or Sunday - Thursday. Responsibilities: Become an expert in all Anthropic products Respond to user support cases with a variety of complexity, from simple billing or...

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Support Specialist , you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. You’ll be on the ground floor of this exciting operation, ensuring that our driver-partners have a smooth interaction and experience and delivering an exceptional service to our riders. **This is an in-person position. You will be working from our office in Summit County, Utah (close to Park City). Shift hours for this role include 5:00AM-3:00PM, 10:00AM-8:00PM, and 3:00PM-1:00AM.** What You'll Do: Serve as the front line, supporting our driver-partners Thrive in a fast-paced environment tackling an array of customer issues Become an expert on our services and spread the love of Via everywhere Deliver...

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Support Specialist, you will be joining an outstanding Technical Support team. You will provide front line support that focuses on in-office, email and chat support worldwide. Effective troubleshooting and the ability to find solutions quickly will be foundational to your role. Your ability to own problems from end to end and work to root-cause will be key to your success. You’re someone whose curiosity drives them to learn new technologies quickly and supports their peers through complex issues. You are a person that loves fixing problems and gains fulfillment in helping others solve their technology challenges, no matter how small or unique.    Core...

Support Specialist II, API & Developer Support  Vimeo’s Customer Support team is searching for a hardworking, technical, passionate, and analytical independent contributor to join our API Developer Support efforts. The ideal candidate will thrive in a fast-paced environment and have a passion for inspiring others to do their best work through clarity of processes and execution. Our advanced platform and passionate customers are matched by an equally remarkable Support team who provide expert assistance on topics like video playback, compression, uploading, embedding, distribution, subscription management, and using our apps. This role will report to Manager, Customer Support and will contribute directly to Vimeo’s API Support efforts – with focus on troubleshooting and responding to escalated API issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support. What you’ll do: Focus on our API...

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! The Integration Support Specialist is a critical player in a program that is key to our long-term...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are hiring a Product Support Specialist to join Anthropic. In this role, you’ll be at the front lines of safely delivering AI to the world. By responding to, investigating, and tracking user needs, you will help ensure users have a great experience with Anthropic products. Note: Specialists in Dublin will work either Tues - Sat or Sun - Thurs. Responsibilities: Become an expert in all Anthropic products Respond to user support cases in a medium to high volume environment Clearly and empathetically communicate with a wide range of user personas Manage on-call tasks for high-urgency user issues with extreme...

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all...

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all...

Bloomreach  helps businesses personalize the customer experience. It leverages the industry's only real-time customer and product data to train advanced AI, which powers  personalized marketing, product discovery, content management,  and  conversational shopping  in a single solution. This AI-driven approach empowers over  1,400  global brands, including Bosch, Puma, and Marks & Spencer, to grow their businesses.With Bloomreach, personalization flows seamlessly across the customer experience. At every point in their journey, customers are connected with the content they want to see and the products they want to buy. Businesses break the limits of ordinary experiences — and drive measurable growth along the way. We’re currently expanding our Bloomreach Engagement Support Team, and we’re looking for a new colleague to join as an  Associate Product Support Specialist. The salary starts from €1,700 gross per month for Slovakia. Are you up for the challenge? Tasks and...

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! The Enterprise Product Support Specialist role is a specialty position within Podium’s Technical...