Pendo.io
San Francisco, CA, USA
Team Description
Pendo's Senior Technical Account Managers (Sr. TAMs) are pivotal in driving customer success by providing advanced technical and strategic guidance to ensure customers maximize the value of Pendo’s platform. Sr. TAMs connect high-level business goals to the sophisticated solutions within Pendo, offering expertise and insights that drive impactful results. Collaborating with enterprise, strategic, and at-risk customers, Sr. TAMs are trusted advisors, guiding them to leverage Pendo to achieve their business objectives. They work cross-functionally with CSMs, Account Directors, and other internal teams to ensure the successful execution of both current and future business outcomes, accelerating return on investment and expansion.
Role Responsibilities
Manage a portfolio of Enterprise US-based customers, ensuring they receive exceptional value from Pendo’s solutions.
Offer advanced technical and strategic consultation on Pendo products to deliver...