1735 scale customer success manager jobs found

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Startup Account Manager at Anthropic, you'll drive expansion and retention of our fastest-growing startup customers by helping them harness the transformative potential of safe, frontier AI. You'll leverage your consultative sales expertise to grow revenue while becoming a trusted strategic advisor, helping customers expand their AI capabilities and unlock new use cases. Working closely with GTM, product, and marketing teams, you'll identify expansion opportunities while ensuring our customers get maximum value from Anthropic's solutions. The ideal candidate will combine strong sales acumen with relationship management...

About Dialpad Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s Microservices Platform team develops common cloud microservice infrastructure, libraries and tooling for the engineering org. This includes a web services framework for our cloud-based serverless apps, services like cache, datastore, and text search as well as all the tools and frameworks needed to deploy microservices...

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Algolia, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.  We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have...

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Algolia, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.  We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have...

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Algolia, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.  We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have...

Job Description: Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.  Pattern is hiring a sales enablement leader to coach and develop our global sellers across our flagship product, 3P Accelerator, and a brand-new product launching in 2025. The sales enablement leader will be responsible for training the sales team to tell a world-class, tech-first story, highlighting our technology, data, patents, and AI features throughout the ecommerce equation that highlight the benefits and values to brands worldwide.  Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance,...

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a  Field Operations Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.  **This is an in-person position with the expectation that you will be in the field at least 3 days per week** What You’ll Do: Ensure operational excellence and an unbelievable customer experience Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations Prioritize operational issues as the real-time point of contact and...

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! About this role As an Engineering Manager you will lead multiple product teams of top engineers, passionate about solving complex problems and delivering high-quality software for our customers.  We are looking for a person that is enthusiastic and versatile, a great team-player with strong work ethic, eager to guide and grow its teams into mastery and autonomy. We are looking for a creative individual that cherishes and contributes to an informal, collaborative, high-performance work environment. Key Responsibilities Lead the team of engineers to foster solid engineering principles and represent our engineering values; Drive team performance through goal setting, regular feedback, and performance reviews; Facilitate effective team ceremonies and ensure smooth project execution; Manage project priorities, resources, and risks...

People.ai is an AI-powered foundational data platform that helps customers unlock go-to-market success & growth by providing teams with solutions built specifically for their needs. Providing enhanced pipeline visibility, more actionable insights, and a single source of truth for all sales activities. People.ai’s unique dataset, consisting of trillions of sales activities, millions of deals, 160 million business contacts, and 69 approved patents related to AI-based business insights, sets the company apart. Companies such as Verizon, IBM Red Hat, Snowflake, Zoom, and Palo Alto Networks rely on their enterprise-ready, patented AI technology.  At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness, and critical thinking to activities that matter most in their professional life, the more effective a professional they become. Our team is a diverse, outspoken...

Scale's Federal customer base is growing rapidly, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As the Head of our Federal Delivery team, you will lead a team of Engagement Managers and Strategic Product Managers that own their account plans, manage day-to-day execution for customers, and ensure an incredible customer experience. You are a player-coach, splitting your time between managing one strategic account and supervising your team. For your account, you are the ultimate all-rounder, a hybrid Customer Success and Technical Program Manager.  Day to day, you will manage the customer relationship, deliver AI/ML solutions, use data to refine processes, align internal resources, and triage customer issues. All of this serves the ultimate goal of delivering outsize value in supporting our Federal customer’s AI/ML objectives.  For your team, you are a mentor in all aspects of managing customer relationships, making...

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more! About the role: The DFR Program Manager leads agencies through the entire journey of adopting Skydio’s DFR program—from initial conversations and planning through to a sustainable, scalable deployment. With deep expertise in DFR product offerings and program management, this individual ensures that agencies have a strong foundation for success that can grow as their needs evolve. This role is pivotal in guiding agencies around potential challenges, building strategic relationships, and laying the groundwork for future expansion. How...

Product Manager, Data  As a  Data Product Manager, you will leverage diverse data sources and state-of-the-art technologies to develop dynamic, data-powered products that deliver optimized and personalized experiences for both internal and external customers. You’ll lead the development of core products with cross-company impact, tackling complex technical models and shaping solutions that drive business value. We’re looking for someone with a proven track record in product management and a deep understanding of data technologies to build scalable and innovative data-driven solutions. Qualifications: A proven track record of over 4 years in Product Management roles with a strong focus on data products like Machine learning, GenAI or algorithm-based products.  Data is your second (or first) language. You can read and explain stats and define metrics to anything you want to measure. Hands-on experience with SQL and good familiarity with data science methodologies...

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! About this role As an Engineering Manager you will lead multiple product teams of top engineers, passionate about solving complex problems and delivering high-quality software for our customers.  We are looking for a person that is enthusiastic and versatile, a great team-player with strong work ethic, eager to guide and grow its teams into mastery and autonomy. We are looking for a creative individual that cherishes and contributes to an informal, collaborative, high-performance work environment. Key Responsibilities Lead the team of engineers to foster solid engineering principles and represent our engineering values; Drive team performance through goal setting, regular feedback, and performance reviews; Facilitate effective team ceremonies and ensure smooth project execution; Manage project priorities, resources, and...

Arctic Wolf is a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk. Powered by threat telemetry spanning endpoint, network, and cloud sources, the Arctic Wolf® Security Operations Cloud ingests and analyses trillions of security events each week to enable critical outcomes for most security use cases. The Arctic Wolf® Platform delivers automated threat detection and response at scale and empowers organisations of any size to stand up world-class security operations with the push of a button. Our mission is simple: End Cyber Risk. Due to our continued growth we are now searching for a highly motivated, flexible, proven technology sales leader and professional to join our sales team. Position Overview and Objective The Manager of the Sales Engineering team is critical to the success of the team/company and provides technical leadership to the team via player-coaching and leading by example. The...

Arctic Wolf is a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk. Powered by threat telemetry spanning endpoint, network, and cloud sources, the Arctic Wolf® Security Operations Cloud ingests and analyses trillions of security events each week to enable critical outcomes for most security use cases. The Arctic Wolf® Platform delivers automated threat detection and response at scale and empowers organisations of any size to stand up world-class security operations with the push of a button. Our mission is simple: End Cyber Risk. Due to our continued growth we are now searching for a highly motivated, flexible, proven technology sales leader and professional to join our sales team. Position Overview and Objective The Manager of the Sales Engineering team is critical to the success of the team/company and provides technical leadership to the team via player-coaching and leading by example. The...

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet. Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies. Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products: https://www.youtube.com/watch?v=ifM9_jPQCv8 About Socure: Socure is a leader in digital identity verification and fraud prevention, leveraging AI and machine learning to secure digital identities. Serving over 2,500 clients, we are committed to eliminating identity fraud and delivering seamless, secure experiences for everyone.   Position Overview: The Principal...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. AML & Screening Data Analyst  AML & Screening Insights is looking for a Senior Data Analyst eager to join our team. As part of the First Line, our job is to support the risk management and operational efficiency of the organization. In our team, we place a big emphasis on outside-the-box thinking, and a combination of strong...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc.  During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.   This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect.  You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.   This role will give you the opportunity to: Own...

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. About the Role As we continue to grow the JumpCloud internationally, we are hiring a Software Engineering Manager. You’ll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a leader who is passionate about building great products and high performing teams. You will be responsible for guiding the engineering teams reporting to you. You will have influence over our engineering practices in addition to product strategy and...