Wise
London, UK
Your Mission: In this pivotal role, you'll be working closely with the Europe and UK regional team. This role will focus on Spain, France and Italy as three key markets. You will work closely with the product team to identify key pain points for customers across the current product offering and help share new features. You will also be responsible for identifying our key target market for existing and new products, key value propositions of the product and developing the core messaging for these markets. Through this, you will also identify the key localisation opportunities across the product experience and landing pages. A significant part of your mission includes monitoring retention metrics and NPS scores, ensuring we capture and respond to customer feedback, and continuously refine our offerings for better customer satisfaction. You will also play a vital role in supporting product launches, providing insights on core audience, competitor analysis, and go-to-market strategies...