ServiceTitan
Yerevan, Armenia
Ready to be a Titan? As a Product Analyst, you’ll be embedded in a Product Development squad to help drive the speed and quality at which we bring ideas to release. You will interface with both customers and customer facing teams, applying deep product knowledge, to refine and prioritize feedback to your squad. What You’ll do: Effectively gather and assess feedback and escalations from customers and internal stakeholders Define and track the success of the product/feature through defined KPIs and collect data to measure the outcomes Use statistical techniques and data visualization tools (SQL, Tableau) to transform data into actionable insights Contribute to the Product team assuring the data driven decision making Perform user acceptance testing for new and existing features and collaborate with Product teams to make the respective adjustments/changes Engage in bug triage/analysis process and come up with respective...