Wise
Austin, TX, USA
We are looking for a Product Specialist to join the Wise Platform Operations team to help our customers receive their funds faster globally. As a Product Specialist in Wise Platform Operations, your role will revolve around leading operational excellence for Wise Platform partners. You will primarily be a project manager with an emphasis on operationalizing new products or features and improving existing operational processes connected to the product domain, making sure that the processes scale well, are efficient and mitigate or minimize risks. You will own the team's impact on KPI improvements and risk mitigation initiatives for Payment Operations and other teams with special focus on Americas. You make sure set KPIs are relevant and impactful. You will take full ownership of projects, from initial scoping to final implementation, which includes assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions....