Affirm
USA
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a CS Lead, you will work with our existing merchants to drive revenue and GMV expansion. The CS Lead position is a high-profile, merchant-facing role requiring outstanding relationship management and program management skills to guide merchants successfully from deployment to optimization. The CS Lead acts as the central post-sale contact for Affirm merchant partners.
This person will report to the Manager, Client Success.
What You'll Do
You will manage a portfolio of accounts across a variety of industries to foster long-term, strategic business relationships with our merchant partners.
You will be responsible for managing contract renewals, updating pricing, and...