2610 knowledge management lead jobs found

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As a Knowledge Management Lead, you will be a key contributor to the Knowledge Management team that sits within our Process, Knowledge, and Risk team within our Operations organization. We are seeking an experienced leader with a robust background in content strategy, content management, self-service, data analytics, and project management, who is passionate about driving the best customer experience possible. In this role, you will support and lead programs and initiatives within our knowledge management space driving for self-service resolution of customer inquiries and problems. What you’ll do: Partner with subject matter experts to identify gaps in our current content and work with our copywriting team to update or develop new content to be accurate and concise Mentor and support our team of...

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As a Knowledge Management Lead, you will be a key contributor to the Knowledge Management team that sits within our Process, Knowledge, and Risk team within our Operations organization. We are seeking an experienced leader with a robust background in content strategy, content management, self-service, data analytics, and project management, who is passionate about driving the best customer experience possible. In this role, you will support and lead programs and initiatives within our knowledge management space driving for self-service resolution of customer inquiries and problems. What you’ll do: Partner with subject matter experts to identify gaps in our current content and work with our copywriting team to update or develop new content to be accurate and concise Mentor and support our team of...

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base. As a Knowledge Management Lead you will play a key role in executing the Knowledge Management Strategy and report directly to the Knowledge Management Senior Lead. You will support them in building a centralised directory of high-quality, up-to-date content for your designated operational area (FinCrime, KYC, Customer Support, Payment Operations, Servicing or OS teams).  You will be building and developing a high-performing team of Knowledge Management Specialists and Senior Specialists whose main role is to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high-quality products and services, develop, share, reuse and continuously improve...

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base. We’re looking for a self-starter who has worked in a payments or fintech company previously. that is commercially minded with customer centricity at their core. Product exposure and experience is a definite advantage. As a Knowledge Management Specialist you will support the Knowledge Management Lead, the broader Knowledge Management team, and Wise Platform to ensure teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire Wise Platform organization. You are going to help coordinate the sales, delivery & product related changes and improvements to reduce risks of...

The Knowledge Management team at Wise is on a mission to help us achieve Mission 0, enabling our teams to scale and provide exceptional service to our customers by creating and maintaining a centralized, easily accessible, and high-quality knowledge base. We are seeking a proactive self-starter with experience in the due diligence or fintech sector, who possesses a commercial mindset and a strong focus on customer centricity. Product exposure and experience are definite advantages. As a Knowledge Management Specialist, your role will involve supporting the Knowledge Management Lead and the broader Knowledge Management team, focusing on our KYC function. You will work to ensure that our teams have the necessary information and knowledge management systems in place to facilitate rapid learning, deliver high-quality services, and continuously improve practices across the KYC function. Your efforts will help coordinate changes and improvements related to compliance and operational...

We’re looking for a driven and ambitious US Partnership Operations Manager to join our Affiliates & Partnerships team in Austin to speak to high volume Wise clients and manage partnerships in the US.  This new role will report to the Partnerships Manager in London and your main KPI will be to support the growth of new high volume Wise customers through partnerships in the US.  As part of your role, you’ll be on the forefront of driving growth and cultivating relationships with customers and partners. You’ll start by managing inbound customer leads referred by partners in the US. Some examples include people relocating to Europe or buying property abroad.   You’ll own the sales cycle from first contact to post successful transfer follow up. This will include using your Wise product knowledge to help referred leads in every step of their journey at Wise and proactively engaging with them, understanding their needs, and providing tailored solutions. As part of your role, you’ll...

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We are looking for an experienced Privacy Counsel to lead on data privacy matters across the NorthAm and LATAM regions. More about our mission .   Your Mission: Do you love taking on big challenges? Do you have a detailed knowledge of privacy and a passion for innovation? Our Global Privacy team is part of the legal tribe and supports teams throughout Wise in protecting the privacy and security of our customers. We are looking for a talented privacy expert to support our NorthAm and LATAM businesses.  You will work directly with business and engineering teams to design and innovative privacy solutions for products, as well as with legal, compliance and risk teams to embed privacy compliance for the region.  This role will be in Austin to provide...

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. Anduril’s Reliability & System Safety Engineering organization is seeking a System Safety Engineer to join our Maneuver Dominance team in Costa Mesa, CA . The Reliability & System Safety Engineering team works with our broader Engineering team to ensure our...

At Offchain Labs, we are not just building products — we’re leading a movement.  We are committed to creating a decentralized, secure, and transparent future through blockchain technology. Our mission is to push the boundaries of blockchain innovation and foster a creative, collaborative, and inclusive culture where ideas can come to life. We know that the future of blockchain technology is limitless, and the best way to achieve this is by working with the brightest minds.  We’re looking for thinkers and doers who are eager to embrace new challenges and seek solutions that will push existing boundaries. If you believe in the importance of transparency, trust, and the decentralization of control, and if you’re curious, adaptable, and want to disrupt the status quo, then we want to hear from you.  Why Offchain Labs? Our team is committed to bridging the gap between the current state of blockchain and its potential. Our flagship product, Arbitrum One, is a...

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time-consuming, and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth, and Adelaide. But you have the choice in where and how you work—we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. About the Group As an Admin Business Partner (Executive Assistant) to Content & Discovery (C&D) , one of the biggest supergroups in Canva with 500+ people, your role is to partner with the supergroup lead to support their day-to-day administration and operations to ensure they’re set up for success. Reporting into C&D's Leadership Operations (Chief of Staff), you’ll work hand in hand to...

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. The Senior Product Manager, Hardware Technologies , will support the definition and development of new and novel technologies that deliver on important user needs. In this role, you will lead the discovery, prioritization, and development of innovative new health sensing capabilities and future hardware technologies. You...

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal...

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Justworks is looking for an experienced research professional to help grow our customer-focused Research &...

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone. Join airfocus, a Lucid Software company, recognized by Kununu as a TOP 5% best-rated organization. We boast a 4.8 rating and 96% recommendation on Glassdoor - be part of our success story NOW! airfocus...

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone. Join airfocus, a Lucid Software company, recognized by Kununu as a TOP 5% best-rated organization. We boast a 4.8 rating and 96% recommendation on Glassdoor - be part of our success story NOW! airfocus...

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Description Tekion is seeking an experienced and...

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior Information Security Engineer to join our team, reporting to our Information Security Manager. In this role you will design, implement, administer, and monitor security measures to protect WHOOP systems, networks, and data from security threats. Success in this role requires continuous learning and adaptation to guard against ever-evolving security threats. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.    RESPONSIBILITIES: Serve as a technical lead and subject matter expert on key security initiatives and cross-functional projects, collaborating with IT, GRC, Software, and other stakeholders to reduce risk across the organization. Design, implement,...

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.   Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures,...

The role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. What you'll get to do:  Create an unforgettable customer experience Works with the sales team to ensure each customer receives the best experience possible. Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events. Be knowledgeable on what’s new and what’s selling well...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re...