Acronis
Rabat, Morocco
Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Technical Support Engineer who is ready to join our mission in creating a #CyberFit future!
The Technical Support Engineer with German will function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
WHAT YOU'LL DO
Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments
Perform technical...