Forter
New York, NY, USA
About the role:
We are looking for a motivated, energetic, and focused Implementation Engineer to be the technical face of Forter to our customers. You will be responsible for managing the client onboarding process, answering all technical questions arising pre- and post-sale, and guiding them through their integration journey in a proactive fashion.
You will work in conjunction with our R&D, Sales, Solutions Consulting, Customer Success, and Product Management / Analytics teams as a technical advisor for our solutions, ensuring that Forter consistently delivers superior service and support to existing and prospective customers.
What you’ll be doing:
Build integration project plans with merchants to Forter’s software, driving the plan to completion, and evaluating success throughout
Manage all aspects of integration projects, including coordinating with Forter engineering, product, and analytics resources in Tel Aviv as well as merchant resources in...