Wise
São Paulo, State of São Paulo, Brazil
Strategically guide the Due Diligence Team to achieve operational goals and maximize business impact. The primary focus will be on people development, processes enhancement, and productivity management. Your overall objective is to analyze data, behaviors, maintain morale, and drive for sustainable results that are aligned with the KYC Department’s strategy and goals. Duties and responsibilities: Evaluate your team’s performance, both on an individual and team level ensuring team members adhere to company and department policies while achieving their individual and team goals. Develop and maintain team performance metrics consistent with the KYC department goals, and track performance of said goals. Have regular individual performance and morale discussions with all your team members at least twice per month. Foster an inclusive and engaging environment to ensure the morale and productivity of your team. Contribute to the growth of your team through forecasting,...