215 customer success manager jobs found in London

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Algolia, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.  We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have...

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Algolia, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.  We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have...

Location: London, UK Reports to: Director of Customer Success About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with over 1,500 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. Come Join Us!   About The Team The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book...

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!   We’re looking for a Customer Success Manager to work closely with our top Enterprise clients. The ideal candidate will have a background in digital marketing , data and customer success , and enjoys working directly with clients to help solve business problems and provide data-driven outcomes. This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for Similarweb solutions.  This role will report to the Team Manager, Client Services, UK. Why is this role so...

Pendo is seeking a driven, and dynamic individual who really leans, in to join our Account Management team in EMEA . At Pendo, we have a maniacal focus on the customer and their growth and retention is at the heart of our success as a company. As an Account Manager, you will be an integral part to drive performance in our company’s business strategy by focusing on retaining and growing your customer base. A renewal serves as an incredibly important breakthrough moment to celebrate and reflect on the past while most importantly planning for the future. You will partner with customers and multiple internal stakeholders (e.g. Customer Success Managers, Technical Support, Services, Product, Finance, Legal, etc.) to ensure value is realised and that our customers are set up for continued success and growth with their subscription. To succeed on our team, you will need strong sales, operations, and analytical skills, as well as determination and discipline to lead, forecast, and...

At Algolia, we’re looking for a Renewals Account Executive, responsible for strategic engagements with a dedicated portfolio of high-value customers. As a Renewals Account Executive, you will partner with Account Executives and Customer Success Managers to align on the account strategy for each customer, and help execute on these strategies. You will engage with each customer proactively to understand overall customer sentiment and satisfaction, while also identifying both risk and expansion potential. You are responsible for managing the renewal process, including but not limited to, providing renewal notice, creating quotes, forecasting, negotiating, and working through customer legal and procurement requirements. You will be working cross-functionally, partnering with Sales, CSEs, and CSMs, along with finance and the deal desk.  In this Customer-Centric role, you will have the opportunity to work on the front lines with our incredible customer base and be exposed to exciting...

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven   track record of success   and a culture that values world-class talent.   Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 40% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.  SUMMARY...

At Airtable we are passionate about how our Connected Applications Platform removes data silos, increases efficiency and empowers anyone to “create anything.” Since we are new to EMEA, the opportunity to identify and close new business opportunities are plentiful and our biggest deals in the region are still ahead of us. Our journey with our EMEA-based customers and Airtable community is just getting started! As a Strategic Account Executive for Northern Europe at Airtable, you will have the opportunity to work closely with global strategic accounts across the Fortune 500 located in UKI, Nordics, Benelux, Northern Africa and the Middle East. Each client has unique business needs and you will act as a trusted business advisor to understand their specific business pains and map them to Airtable solutions. You will work cross-functionally with our EMEA-based team of BDRs, Sales Engineers, Implementation Specialists and Customer Success Managers to generate pipeline, map out...

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.  Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized...

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.  Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized...

Checkout.com is seeking a driven and agile Manager, Safeguarding Reconciliations to join our growing Finance team. As part of our Treasury function, you will oversee the Safeguarding Reconciliation Team and calculate daily funding positions across multiple global entities. This fast-paced, multifaceted environment demands meticulous attention to detail. The ideal candidate will be dedicated, laser-focused, and highly organized, capable of handling a high volume of work. While possessing management experience, you must also be a team player, willing to assist where needed. As Checkout.com continues to scale and expand in volume, product diversity, regulated activities, and legal entity footprint, you will identify risks associated with Safeguarding position calculation. You will contribute to designing and implementing a Safeguarding framework, focusing on automation and embedding safeguarding across the organization to meet regulatory rules. How you'll make an impact:...

We’re looking for a Global Complaints Lead to join our team across one of our offices. This role is a unique opportunity to have an impact on Wise’s mission , grow as a leader, help save millions more people money and work in a disruptive, fast-growing and fun environment. About this role:  Within this large mission, the Complaints function at Wise is a team that has responsibility to resolve matters for customers that may find themselves dissatisfied. Responsible for: Ensuring that all of our unhappiest customers are treated fairly and in line with our regulator’s expectations, the team needs to handle the communication with the arbitration bodies, support other teams in handling customer complaints, as well as work with a growing number of stakeholders around the company. As a Global Complaints Lead, you get to empower the teams, developing, supporting and coaching the team leads in the domain, drive large-scale initiatives and help us solve problems that have a...

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations, from advanced analytics to Generative AI.  As the Workplace Experience Manager, you will collaborate with regional teams to ensure employees enjoy a safe, welcoming, and efficient environment. You’ll play a central role in maintaining seamless office operations while fostering a strong sense of community and engagement. This role also involves contributing to larger projects with workplace experience teams based in Paris, New York, and Singapore. In this role, your duties will include: Deliver best-in-class workplace services, balancing cost...

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven   track record of success   and a culture that values world-class talent.   Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.  Summary...

Checkout.com is actively recruiting for a Senior Bid Manager to join our RFP Management team in London. We are seeking an individual with relevant experience in payments and bid management or a related field such as marketing, pre-sales, business development, account management or commercial involvement in the sales process. The Senior Bid Manager will be responsible for leading the end-to-end bid process in close collaboration with our Commercial colleagues, in order to secure new customers and strategic contracts across various business lines and Checkout.com regions around the world.  You will work closely with cross-functional teams, including sales, pre-sales, marketing, design, product and many others; to craft compelling proposals that reflect our unique value proposition and industry-leading approach to RFP management. This role demands a high level of attention to detail, a relentless drive for customer-centricity, and a deep understanding of the payments industry and...

In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you’ll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations...

Job Description: Pattern is the premier partner for global ecommerce acceleration. Most recently valued at $2 billion, Pattern has been named one of the fastest-growing tech companies in North America by Deloitte and one of the best-led companies in America by Inc. More than 150 global brands like Nestle, Sylvania, Kong, Panasonic, Pandora, North Face and Sage rely on Pattern's global ecommerce acceleration platform to scale their business around the world. Pattern is ranked among the top five Amazon sellers globally and has more than 1,700 employees around the world.   We’re looking for an Associate Director of Marketing for EMEA who will report directly to Pattern’s Global VP of Marketing and Europe MD for the region. You will be responsible for leading the vision, expansion, and success of the Pattern brand internally and externally, and building demand and pipeline for Pattern’s products and services in Europe. Proven quota attainment and demonstrated leadership...

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven   track record of success   and a culture that values world-class talent.   Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster....

Manager, Partner Engineering at Checkout.com: Checkout.com is actively looking for a Partner Engineer & Technical Integrations Specialist, to join our fast-growing global team to support our partners and merchants on platform solutions. This partner-facing role will drive our technical relationships with partners based across EMEA from initial discovery to integration and ongoing management of our SMB focused partnerships. Today, these are Shopify, WooCommerce, Adobe Commerce (fka Magento), Prestashop, OpenCart and VisualSoft. You will be also responsible for providing technical leadership and guidance for our merchants globally who use these platforms. In order to be successful in this role, you will be the technical interface between partners and our internal teams, such as Partnerships, Product, Engineering, and Implementation Engineering. The ideal candidate will need to be an independent, highly motivated individual, who is able to stand out in an entrepreneurial...

Reports to:   Senior Manager of Talent Acquisition 6 Month Contract  with an option to be made permanent About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with over 1,500 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. Come Join Us! Who You Are A highly motivated, accomplished revenue recruiter who has 5+ years of recruitment experience mainly sourcing for SaaS sales professionals, in high volume...