747 customer service support jobs found in Los Angeles, CA

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com . Reddit is seeking a Client Account Manager for the Media & Entertainment vertical of Large Customer Sales. This person will closely collaborate with a Senior Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.  Please note that this role is required to work in person from our Los Angeles, CA office 1-2 days per week. Responsibilities: Collaborate closely with Client Partners to meet and exceed your...

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com . Reddit is seeking a Client Account Manager for the Tech vertical of Large Customer Sales. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.  Please note that this role is required to work in person from our Los Angeles, CA office 1-2 days per week. Responsibilities: Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals...

🚀 Whatnot Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our  values , and as a remote-first team, we operate out of hubs within the US, Canada, UK, Ireland, and Germany today. We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others. And, we’re growing. Whatnot has been the  fastest growing marketplace  in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas. 💻 Role As part of the Community team, you will build the social aspects of WhatNot that foster lasting connections between sellers and buyers....

Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us. We bring passion to what we do every day because what we do matters to real people. We build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. Manager, Customer Success - Enterprise As a Manager on ServiceTitan’s Enterprise Customer Success team, you will support a passionate and creative group of Success Managers to provide an exceptional experience for our Enterprise Commercial companies. In this role, you will be a critical member of our Success Leadership team and will help shape ServiceTitan’s strategy for retention, adoption, and customer satisfaction. What you'll do:...

Ready to be a Titan? As a Customer Success Manager, Strategic Accounts , you’ll manage the long-term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterprise customers). You’ll create partnerships with management contacts in strategic accounts and collaborate on projects and initiatives to drive ongoing success, product adoption, and evangelism with franchise owners and end users.  The ideal candidate will be able to quickly learn new software, proactively manage accounts to meet internal and external goals, turn customers into partners, and be comfortable wearing many hats to meet changing customer and project needs. What you'll do: Develop strong working relationships with corporate contacts in strategic accounts  Coach and train on product best practices and workflows to corporate staff, franchise owners, and end users  Collaborate with customers and product managers to manage...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. RESPONSIBILITIES: In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL SPANISH (STARLINK)  Starlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional experience. In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve the customer’s experience. SpaceX is looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of the customer. This role is ideal for individuals looking to join an...

Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. Attentive’s growth has been recognized by Deloitte’s Fast 500 , Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! Who we are We are looking for an experienced customer success...

Introduction to Shield AI Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown a fighter jet (F-16), a vertical takeoff and landing drone (V-BAT), and a quadcopter (Nova). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.  Job Description: As a Customer Account Manager, you are crucial to the success of our customers and will be instrumental in bringing the V-BAT product to key customers and markets. You will ultimately be responsible for understanding our customer’s needs, delivering an excellent experience, and scaling the role to other vital accounts. You will collaborate closely with the...

About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role In this role, you will be joining the Customer Success team. This is a high-impact and high-visibility position in which you will be responsible for leading a team of Enterprise Customer Success Managers who...

Our Mission:   6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.   Our People:   People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.   We want 6sense to be the best chapter of your career.   The Role: Principal Customer Marketing Manager    The Opportunity:   We are seeking a skilled...

Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. Attentive’s growth has been recognized by Deloitte’s Fast 500 , Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! Who we are We are looking for a driven candidate to join our...

Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. Attentive’s growth has been recognized by Deloitte’s Fast 500 , Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! Who we are We are looking for a driven customer success person...

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. We’re seeking an accomplished community program manager to join the Customer Education and Community team in our Scaled Customer Success organization. This person will play a crucial role in building and nurturing our community of Airtable users, and will develop and implement strategies for engaging, educating, and empowering our community. This role requires a passion for community building, excellent communication skills, and a deep understanding of community’s role in solving customer needs, creating passionate advocates and product experts, and influencing long-term customer retention. What You’ll Do As a Scaled Program Manager for Airtable Community, you’ll be the point-person cross-functionally for Airtable Community. Key...

Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business. You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like: What’s...

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com . Reddit is seeking a Director of Revenue Strategy & Operations to partner with our Global Large Customer Sales team through the next several stages of growth. This one role is required to be based on Eastern or Central time zone. Responsibilities: Business process planning with cross-functional partners (e.g., Finance) that will build company confidence in annual goals  Drive the business weekly through operating information and cadence (e.g., weekly revenue call) Proactive strategic projects that enable...

At Plaid, we're convinced that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools that thousands of developers use to create their own products.  The Customer Oversight Team at Plaid is a cross functional team whose responsibility is to enable the business by reducing the likelihood and impact of Customer Risks in the ecosystem while maximizing Customer onboarding velocity.  Plaid sits in the middle of this ecosystem, and we're the gateway used by our customers to build, launch, and scale FinTech applications that democratize financial services. In this role, you will be directly responsible for helping Plaid execute, optimize, and scale payments related operational workflows. This role will require cross-functional collaboration with Go-To-Market (GTM), ACH Operations, AML Compliance, and Product teams, as well as our banking partners, to ensure that...

About the Role: Matterport's customer support organization plays a key role in achieving our vision. Our team is dedicated to addressing customer pain points, empowering our global user base via self-service, and optimizing customer support interactions to create an effortless experience. As part of our customer support team, you will gain professional expertise in our products and processes. Your role will involve applying company policies and procedures to address various issues. This client-facing position is a partnership with our clients, where you will provide seamless service by assisting with product and service inquiries. Additionally, you will capture orders from customers over the phone and review orders to ensure accuracy and satisfaction. You'll leverage your industry knowledge to meet clients' imagery and visual needs, offering resources, guidance, and recommendations. Excellent communication with our clients is crucial for achieving exceptional first-contact...

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn.  Anchorage Digital is the premier digital asset platform for...

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn.  Anchorage Digital is the premier digital asset platform for...