216 customer service support jobs found in London

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com . The EMEA Mid-Market international team is responsible for building the international ads engine outside of the US, onboarding & growing advertisers to achieve their marketing objectives with proven solutions and at pace globally. This is an opportunity for you to be part of the team that expands the Reddit footprint: design the strategy, develop a high performing sales team and bring the magic of Reddit into new markets! We're looking for sharp, positive and motivated self-starters to help us build this team from the...

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Algolia, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.  We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have...

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Algolia, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.  We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have...

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com . The Mid-Market international team is responsible for building the international ads engine outside of the US, onboarding & growing advertisers to achieve their marketing objectives with proven solutions and at pace globally.  Our team is growing and we are now looking to hire a Client Partner in London to help advertisers achieve their marketing objectives on the Reddit advertising platform. As a member of our growing sales team, you will be a critical part of shaping our strategy and product roadmap. This role is...

We are seeking an exceptional Staff Design Researcher to join our Customer Support team in London on a 1-year contract. You'll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders. As our Staff Design Researcher for Customer Support, you will deliver value through hands-on work, set clear research priorities, and keep the team focused on addressing the most crucial challenges for our customers and business. You’ll collaborate across multiple product teams to reduce customer effort, create alignment, and create seamless support experiences. Here’s how you’ll make an impact: Be a cross-functional champion and partner up with engineers, product managers and analysts, as well as content and product designers. Bridge the gaps between different teams to ensure alignment and make sure everyone’s aligned on the most critical problems for our customers and business. Identify knowledge gaps...

GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner. Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.   About us At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.   GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States. The role As the Customer Growth Marketer you’ll be responsible for driving new merchants to take key actions along the length of their...

OVERVIEW: As a Department Manager at Gymshark's upcoming White City, Westfield, London store , you will be the heartbeat of our dynamic retail environment, leading by example to deliver an exceptional in-store experience for our community. You’ll manage daily operations, overseeing a team of Team members to deliver best in class service, drive sales performance, and maintain store presentation standards.   With a passion for fitness and fashion, you’ll inspire your team to foster a culture of energy, positivity, and collaboration while working closely with leadership to implement Gymshark’s vision and goals.  WHAT YOU'LL BE DOING: Represent Gymshark’s culture and values, acting as a passionate brand ambassador. Support the day-to-day operations and strategic execution of the store. Identify opportunities for growth within your team and the wider business. Provide clear and confident communication, delivering feedback and collaborating with GSHQ....

GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner. Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.   About us At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.   GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States. The role As a Professional Services Implementation Manager, you will be responsible for the successful implementation of GoCardless by...

Blockchain.com is one of the world's leading software platforms for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for an outstanding compliance professional to join our fast-growing team as the Manager, Compliance Customer Lifecycle . In this role, you will work closely with Blockchain.com’s MLROs, regional Heads of Compliance, and the Chief Compliance Officer to grow our global customer diligence program.  We are looking for a highly motivated, adaptable and collaborative person who can handle ambiguity and enjoys building. If you have experience in a fast-paced regulated environment and are looking for an opportunity to be a member of an innovative compliance team in the crypto currency space, this is the perfect opportunity for you! Role: The Manager, Compliance Customer Lifecycle...

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Role This is an excellent growth opportunity for someone with previous work experience as a Technical Support Engineer or System Administrator with a background in supporting macOS systems who would like to join an IT focused product company. Tier 2 Customer Support Engineers will have an opportunity to support Linux, LDAP, Google Workspace, and other areas of the JumpCloud platform in addition to macOS and MDM features.  This role involves rigorous training and clear communication in deeply technical...

Data Scientist - Marketing We’re looking for a Data Scientist to join our growing Marketing Team in London. This role is a unique opportunity to have an impact on Wise’s mission , grow as a Data Scientist and help save people money. Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking . Your mission is to help make people aware of Wise as a solution for cross-border money needs. Here’s how you’ll be contributing to Marketing You will help the Marketing tribe find the biggest opportunities for growth You will do this by developing predictive models to calculate Customer Lifetime Value (LTV), aiding in the prioritization of marketing efforts and resource allocation.  You will model customer behaviour data and product usage so we understand which audiences to target and how You...

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition  (including breastfeeding) or any other basis as protected by applicable law.   About us    Founded in 2017, Wayve is the leading developer of Embodied AI technology.  Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward.  Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.   At Wayve, big...

We’re on the lookout for a brilliant Group Design Lead to join our Customer Support team in London! You'll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders. Your mission: As our Group Design Lead for Customer Support, you’ll set the vision and steer the ship for both our customer-facing support experiences and the behind-the-scenes tools that keep our agents efficient at solving customers’ problems. You’ll work your magic across multiple product teams, reducing customer effort, creating alignment, and crafting seamless support experiences.  Here’s how you’ll make an impact: Be a cross-functional hero and partner up with engineers, product managers and analyst, as well as content Designers and researchers. Connect the dots between different teams and make sure everyone’s rowing in the same direction. Think big to create support experiences that our customers will positively...

About Clear Street: Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets.  We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Our platform is fully integrated with central clearing houses and exchanges to support billions in trading volume per day. We’ve agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients.  By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets. The Team: Join our growing team of Global Electronic Client Coverage, Technologists and Algorithmic Salespeople, in a role responsible for driving the technical and...

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com . The Mid-Market international team is responsible for building the international ads engine outside of the US, onboarding & growing advertisers to achieve their marketing objectives with proven solutions and at pace globally.  This is an opportunity for you to be part of the team that expands the Reddit footprint: design the strategy, develop a strong book of business, and bring the magic of Reddit to more businesses in the UK! We're looking for sharp, positive and motivated self-starters to help us build this team...

About MarketResearch.com Recently acquired by AlphaSense, MarketResearch.com is the leading provider of industry intelligence for businesses, consultants, investors, and anyone seeking to understand where markets, countries, or companies are headed. With over 350 publishers covering every sector of the economy as well as emerging industries, we curate the most comprehensive collection of market reports and services updated daily. About AlphaSense The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense...

About MarketResearch.com Recently acquired by AlphaSense, MarketResearch.com is the leading provider of industry intelligence for businesses, consultants, investors, and anyone seeking to understand where markets, countries, or companies are headed. With over 350 publishers covering every sector of the economy as well as emerging industries, we curate the most comprehensive collection of market reports and services updated daily. About AlphaSense The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense...

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.  At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future...

Location: London, UK Reports to: Director of Customer Success About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with over 1,500 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. Come Join Us!   About The Team The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book...

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people. We’re looking for a Client Success Strategist with a background in digital marketing to work with our Strategic French accounts to ensure they maximize their value from Similarweb’s solutions. You’ll partner with our account management and sales team to advise businesses on their strategy, demonstrate the full value of our solutions, drive product adoption and grow the scope of our relationship with each account. Why is this role so important at...