8 customer service support jobs found in Detroit, MI

Help empower our global customers to connect to culture through their passions. Why you'll love this role Customer Service Representatives are on the front lines of helping our customers. The Bilingual CS Rep plays an important role in handling the day-to-day contacts and resolving issues from our customers via phone, chat and email in both Spanish and English. They will also provide input into improving the customer experience and processes. This role has excellent growth potential within Customer Service. What you will do  Assist customers with their inquiries in Spanish and English via all of our contact methods, Phone, Chat & Email.  Resolve questions and achieve customer satisfaction from our customers and internal teams. Take ownership of individual customer queries, collaborating with internal teams to ensure positive outcomes for our customers. Effectively handle multiple chat & email cases simultaneously while achieving performance metrics....

Help empower our global customers to connect to culture through their passions. Why you'll love this role Customer Service Representatives are on the front lines of helping our customers. The CS Rep plays an important role in handling the day-to-day contacts and resolving issues from our customers via phone, chat and email. They will also provide input into improving the customer experience and processes. This role has excellent growth potential within Customer Service. What you will do  Resolve questions and achieve customer satisfaction from our customers and internal teams. Take ownership of individual customer queries, collaborating with internal teams to ensure positive outcomes for our customers. Effectively handle multiple chat & email cases simultaneously while achieving performance metrics.  Help manage the customer experience through the order fulfillment process. Ensure strong customer satisfaction by meeting quality standards and service...

Help empower our global customers to connect to culture through their passions. Why you’ll love this role : As a Senior Product Manager, Data platform at StockX, you’ll be a key player in transforming our data on a global audience of 220 million annual visitors across 200+ countries. We are seeking a dynamic and strategic Product Manager to lead the development and execution of data & ML focused initiatives for our eCommerce marketplace. In this role, you will be responsible for driving our roadmap specifically for our customer data platform (CDP) & AB testing infrastructure by creating innovative solutions that help support use cases that improve user experience, scale & optimize marketing acquisition & retention strategies via a data-driven approach, and enhance customer satisfaction. You will work collaboratively across teams to deliver empowering teams across the organization with robust, scalable, and efficient data infrastructure / ML capabilities....

The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. Create an unforgettable customer experience Works with the sales team to ensure each customer receives the best experience possible. Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare the fitting rooms, find sizes, and provide honest...

Who We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the fastest-growing energy drink brands in the United States and the #1 selling global pre-workout brand), XTEND® (the #1 post-workout recovery brand in the United States), and Cellucor® (an award-winning sports nutrition brand created in 2002). Since its founding 20 years ago, Nutrabolt has set out to meet the discerning needs of performance athletes and fitness enthusiasts, while appealing beyond this core group to include consumers around the globe who are making healthy, active living a daily priority. As a Certified Great Place to Work, Top Workplaces USA honoree, Fortune Best Workplace in Texas, and more – Nutrabolt cares...

Help empower our global customers to connect to culture through their passions. Why you’ll love this role As a Software Engineer on our Platform Web team, you will serve as StockX.com's technical backbone, providing expertise and solutions across our web ecosystem. Your role will support engineering teams leveraging web technologies by building and maintaining robust foundations for StockX.com's web architecture. For example, you will build our next-generation UI library, ensure our site is performant for our users worldwide, and build productivity tools used by other engineers across the organization.  You will be empowered to take ownership of technology decisions while playing a pivotal role in shaping our engineering culture at a fast-growing company. What you’ll do Propose and adopt best engineering practices and guide development standards. Foster a growth mindset culture. Be a team player. Contribute to and follow team processes for better sprint...

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. *this role is required to be 3 days on-site in the...

About Applied Intuition Applied Intuition is a vehicle software supplier that accelerates the adoption of safe and intelligent machines worldwide. Founded in 2017, Applied Intuition provides a simulation and validation platform for various industries such as automotive, trucking, construction, and more. 18 of the top 20 global automakers rely on Applied Intuition’s solutions to shorten development cycles, deliver high-quality systems, and accelerate the production of modern vehicles with confidence. Applied Intuition is headquartered in Mountain View, CA, with offices in Ann Arbor, MI, Washington, DC, Munich, Stockholm, Seoul, and Tokyo. Learn more at https://applied.co . About the role Our Global Account Director serves in a senior sales position responsible for developing, leading, and managing the business within a target list of automotive and robotics organizations.  At Applied Intuition, you will: Engage new and existing customer base to explain how...