13 customer service support jobs found in Detroit, MI

Help empower our global customers to connect to culture through their passions. About the role The team lead will manage and build relationships with a team of 12-20 front-line agents to deliver a great customer experience. You’ll work with and coach your team to achieve CS team goals and hit key performance metrics. You will also occasionally lead CS initiatives around things such as process improvement, focus groups, special projects, etc.  What you will do Day-to-day management of a team including monitoring employee time cards, performance, PTO, etc.  Coaching and providing feedback to your team in a thoughtful and consistent manner. Working with the CS Quality Assurance team to identify gaps in knowledge and performance, and implementing up-training and coaching to fill those gaps. Motivating and monitoring your team to achieve results and hit key performance metrics. Supervising team members as they work, and stepping in where needed to ensure an...

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.   Recently, SpotOn was: Named one of Fast Company’s Most Innovative Companies of 2024 Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row Selected as the Best Overall Restaurant POS by NerdWallet  Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.  That’s where you come in.  We are seeking highly motivated and customer-focused Enterprise Support Agents to join our team. In this...

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.   Recently, SpotOn was: Named one of Fast Company’s Most Innovative Companies of 2024 Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row Selected as the Best Overall Restaurant POS by NerdWallet  Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.  That’s where you come in.  We seek an experienced and client-focused Client Experience Specialist to join our Field Operations, Go Live...

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.   Recently, SpotOn was: Named one of Fast Company’s Most Innovative Companies of 2024 Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row Selected as the Best Overall Restaurant POS by NerdWallet  Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.  That’s where you come in.  Responsibilities: Develop and execute overall customer success strategy to meet business goals,...

About Applied Intuition Applied Intuition is a Tier 1 vehicle software supplier that accelerates the adoption of safe and intelligent machines worldwide. Founded in 2017, Applied Intuition delivers the AI-powered ADAS/AD toolchain, vehicle platform, and an autonomy stack to help customers shorten time to market, build high-quality systems, and create next-generation consumer experiences. 18 of the top 20 global automakers trust Applied Intuition’s solutions to drive the production of modern vehicles. Applied Intuition serves the automotive, trucking, construction, mining, agriculture, and defense industries and is headquartered in Mountain View, CA, with offices in Ann Arbor and Detroit, MI, Washington, D.C., Stuttgart, Munich, Stockholm, Seoul, and Tokyo. Learn more at appliedintuition.com. Please note that we are an in-office company, which means the expectation is that you would come in to your Applied Intuition office 5 days a week. About the role Global,...

  About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .  About the Role: We’re looking for a Sales Operations professional to partner with Gusto Health insurance (HI) sales leaders. As a key contributor to our sales team, you will play a critical role in developing the go-to-market capabilities for our high-growth sales team. This role provides a unique opportunity in that you will support and help shape a rapidly growing and...

Help empower our global customers to connect to culture through their passions. Why you’ll love this role Interested in growing your career on the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integral member of an exciting, hyper-growth company as we continue to expand our operations globally. If you enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX, may be the place for you! The Verification Expert inspects footwear, streetwear, and collectibles (including but not limited to textiles, electronics, energy categories) to ensure the products meet the standards and conditions of StockX and are authentic. You’ll work closely with our operations and customer service teams to deliver an outstanding customer experience.  What you’ll do  Inspect and process footwear, streetwear, and collectibles (including but not limited to textiles, electronics, energy...

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.   Recently, SpotOn was: Named one of Fast Company’s Most Innovative Companies of 2024 Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row Selected as the Best Overall Restaurant POS by NerdWallet  Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.  That’s where you come in.  Responsibilities: Provide leadership through strategic direction and active engagement to align...

Help empower our global customers to connect to culture through their passions. Why you'll love this role The Procurement Manager plays an integral role in shaping procurement strategy at StockX -- ensuring the optimization of costs and services delivered across multiple categories. The person in this position will create sourcing strategies and strategic direction for third-party spend. The Procurement Manager is also expected to own cost optimization strategies through innovative sourcing techniques and ongoing vendor management/governance. What you will do Sourcing/Procurement  Serve as a procurement/sourcing subject matter expert (SME), leading the RFx and contracting process across multiple categories Lead sourcing decisions, negotiate commercial terms, and generate contractual agreements with global supply base for new and existing parts/services Participate in interviews of key internal stakeholders/business owners to define specifications and...

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. *this role is required to be 3 days on-site in the...

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. *This is a hybrid role based partially on site in Detroit, MI...

About Applied Intuition Applied Intuition is a vehicle software supplier that accelerates the adoption of safe and intelligent machines worldwide. Founded in 2017, Applied Intuition provides a simulation and validation platform for various industries such as automotive, trucking, construction, and more. 18 of the top 20 global automakers rely on Applied Intuition’s solutions to shorten development cycles, deliver high-quality systems, and accelerate the production of modern vehicles with confidence. Applied Intuition is headquartered in Mountain View, CA, with offices in Ann Arbor, MI, Washington, DC, Munich, Stockholm, Seoul, and Tokyo. Learn more at https://applied.co . About the role Our Global Account Director serves in a senior sales position responsible for developing, leading, and managing the business within a target list of automotive and robotics organizations.  At Applied Intuition, you will: Engage new and existing customer base to explain how...

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.   Recently, SpotOn was: Named one of Fast Company’s Most Innovative Companies of 2024 Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row Selected as the Best Overall Restaurant POS by NerdWallet  Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.  That’s where you come in.  We are looking for an HR Business Partner to join our team. The HR Business Partner is both a strategic and...