46 customer service support jobs found in Denver, CO

  About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .  As a Manager, New Customer Sales Expansion at Gusto, you will lead a team dedicated to accelerating customer activation and product adoption within the first 90 days. Your role is to guide, coach, and influence New Customer Consultants to drive high-impact outreach, ensuring that new customers quickly realize the full value of Gusto. Success in this role requires a blend of...

About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company . About the team/role As a Manager of Checkr’s Mid Market Customer Success team, you will lead a team of Customer Success Managers dedicated to delivering exceptional value realization, fostering strong customer relationships, and ensuring a delightful customer experience. You will be accountable for meeting ambitious account goals, driving operational efficiency, and providing outstanding leadership and...

Customer Experience Associate Location: Denver (remote) Starting Date: April 2025 We're on the hunt for enthusiastic Customer Experience Associate individuals who are deeply passionate about helping customers, with a special emphasis on empowering small businesses. Are you ready to kickstart an exciting tech career at Melio? We need dynamic go-getters, eager to conquer the unique challenges of a startup environment, ensuring every customer feels valued and supported. Here, your role transcends typical customer experience duties; as a pivotal part of our team, you'll be actively involved in brand-building, retention and turning every customer interaction into a moment that defines and enhances the Melio brand. Qualifications: 2+ years of relevant customer service experience specifically supporting customers through Phone and Live Chat. Expertise in clear, confident communication, crucial in handling the high-stakes financial transactions that are vital to...

  About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .  **If candidate is not located in Denver, this role has a travel requirement with potential travel of up to 30% to Denver** The Role:  This role is part of our Sales Enablement team, within our Revenue Operations organization. Our RevOps organization is the linchpin of our world-class sales experience. As a key contributor, you will play a critical role in executing strategy...

About Dialpad Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Instrumental in the success and retention of Dialpad customers, our Customer Success teams are the backbone of our company.  The CS organization is responsible for delivering the absolute highest levels of satisfaction and success in the deployment and overall customer journey phases. Using your problem-solving skills and...

About the role: The Customer Success team is a key part of Forter’s go-to-market approach, responsible for managing the entire post-sales lifecycle for our customer base. As Forter’s innovative technology continues to lead the market, our Customer Success Managers (CSMs) work closely with customer teams to help them fully realize the value and potential of our solutions. We place a high degree of trust in our CSMs, who are instrumental not only for driving customer satisfaction, but also for renewals, expansion, and strategic insights.  In this role, you will cultivate enduring relationships with executive-level clients, tackle complex business challenges, and elevate partnerships to ensure customers are supported at every stage of their journey. This position is based in Denver, Colorado. What you’ll be doing: Collaborate closely with sales and a cross-functional team to own customer renewals and achieve best-in-class gross and net retention targets across...

About Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.  A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company . About the team/role We are seeking a dynamic and experienced Salesforce Customer Support Systems Engineer to oversee and enhance our customer support technology stack, including Salesforce Service Cloud, Talkdesk, ADA, Assembled, and other integrated tools. This role is pivotal in ensuring the seamless...

  About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .  The Customer Success team at Gusto is focused on understanding the business needs of small business owners, and consulting on solutions to help them thrive. We are looking for an experienced leader/manager to empower a growing team of Dedicated Customer Success Managers (DCSMs). This team will be responsible for driving loyalty to Gusto, through proactive outreach to our existing...

About Dialpad Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s Customer Success team plays an essential role in assisting our customers through their entire Dialpad journey—from start to finish. This team partners with cross-functional teams such as Sales, Support, and Product, to ensure our customers acquire measurable value from their investment in Dialpad products, leading to...

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations, from advanced analytics to Generative AI.  Delivering Customer Success is an important focus for Dataiku. As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI.  In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. You’ll leverage your understanding of enterprise analytics, high-impact communication...

About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company . About the team/role We are looking for a driven Manager, People and Talent Operations  who can be a positive force to drive operational efficiency, manage best-in-class technology, design intentional processes, and contribute to delivering an exceptional employee and candidate experience. This role will play a key part in managing employee requests, driving strategic business process improvements in Workday,...

  About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .  Your role will be to help small business customers complete their onboarding. Interacting with customers who sign up on our website via email, chat, and live phone interactions, you’ll help match our people platform offering to their specific business needs, exercising advisory skills. You’ll help them navigate an important onboarding process, demonstrating sophisticated customer...

  About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .  Your role will be to help small business customers choose Gusto. Interacting with customers who sign up on our website via email, chat, and live phone interactions, you’ll help match our people platform offering to their specific business needs, exercising advisory sales skills. You’ll help them navigate an important onboarding process, demonstrating sophisticated customer success...

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Procurement Contracts Specialist, you will embed with multiple business units as their primary point-of-contact on the Procurement Team. You’ll own the end-to-end lifecycle of those teams’ procurements, from intake to contract negotiation and operations. You’ll work to establish durable relationships with these assigned business units to be able to credibly advise on procurement strategy and to ensure that all procurements follow company processes and procedures. You’ll be part of a rapidly-evolving and high-paced function and expected to be nimble, versatile, creative, adaptable, and customer-service oriented.   Core Responsibilities Manage the...

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.   Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures,...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor is stocked every evening....

The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. Create an unforgettable customer experience Works with the sales team to ensure each customer receives the best experience possible. Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare the fitting rooms, find sizes, and provide honest...

About Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.  A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company . Our Operations organization is at the heart of delivering exceptional customer experiences, streamlining workflows, and driving impactful insights that enable smarter decision-making. As we grow we are looking for an Insights and Analytics Manager to turn complex data into actionable strategies, empowering...

About the role: We are looking for a motivated, energetic, and focused Implementation Engineer to be the technical face of Forter to our customers. You will be responsible for managing the client onboarding process, answering all technical questions arising pre- and post-sale, and guiding them through their integration journey in a proactive fashion.  You will work in conjunction with our R&D, Sales, Solutions Consulting, Customer Success, and Product Management / Analytics teams as a technical advisor for our solutions, ensuring that Forter consistently delivers superior service and support to existing and prospective customers. This role will be based out of Denver or Toronto.  What you’ll be doing: Build integration project plans with merchants to Forter’s software, driving the plan to completion, and evaluating success throughout Manage all aspects of integration projects, including coordinating with Forter engineering, product, and analytics resources...

The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. What you'll get to do: Create an unforgettable customer experience Works with the sales team to ensure each customer receives the best experience possible. Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare the fitting rooms, find...