296 customer service support jobs found in Carlsbad, CA

The Retail Community Manager at Vuori is a people connector who actively collaborates with our retail stores, local studios, influencers and businesses to spread brand awareness and create extraordinary experiences. They will support current stores with local events, in-store activations, product seeding initiatives and will play an integral part of training teams on the community process.  What you'll get to do:  The Retail Community Manager will support both the Senior Manager of Community and Retail Marketing Manager in managing store community leads – reviewing and approving event proposals, supporting the team with resources and providing coaching.   Travel to stores when support or additional training is needed.  Attending bigger scale events when additional support is needed on ground at the store level.   Implementing company culture/values/mission as a living breathing part of the entire team.  Staff training and development.  Grassroots sales and marketing...

Vuori is seeking a V1 Community Program Manager to lead and execute its V1 Community Program strategy and sub-programs of the V1 Community. The V1 Community is comprised of certified fitness professionals unified by a shared goal: motivating and inspiring others through happiness and the power of movement. As the V1 Community Program Manager, you will drive the strategy and logistics of the overall program, as well as V1 Community events and key relationships with studio partners and Vuori’s V1 Leaders. Qualifications What you'll get to do:  Lead the V1 Community strategy, which includes program management, application process, annual renewals and overseeing all program logistics including: discounting, category management, program criteria, messaging, promo buys and seeding, policy, program abuse, and more Lead and manage V1 Leader program (store level ambassadors), establishing program goals and criteria; creating contracts and SOWs; selecting and approving individuals...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     Shield AI is building the world’s best AI pilot. Our Hivemind technology enables autonomous operations for aircraft and unmanned systems in complex, contested environments. As we expand our market presence, we are seeking a Pre-Sales & Partnerships Program Manager to drive technical engagement with potential customers, support key partnerships, and ensure the success of...

The Vice President, Supply Chain is an experienced e-commerce, direct-to-consumer, international, and retail operations executive who has generated significant impact through the strategic and tactical direction of large-scale distribution and order fulfillment centers, small parcel freight spend/service optimization and third-party drop-ship partners.  With a strong understanding of omni-channel retail, this role will manage the Distribution, Logistics, Sales Operations and Customer Service functions of the business.       The VP’s goal is to deliver an Supply Chain strategy that supports the most efficient distribution environment and empowers management and their teams to work with the highest efficiency in order delivery. This role works with leaders at all levels of the organization and manages a team of professionals who are accountable for operations and related needs. The VP, Supply Chain will participate in overall business planning and innovation and must be skilled in...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor is stocked every evening....

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. We are seeking an Autonomy Flight Test & Demonstration Software Engineer to support customer engagements by integrating, testing, and demonstrating Hivemind on a variety of UAV platforms. This role blends hands-on software engineering, flight operations, and direct customer interaction, making it an exciting opportunity for engineers who thrive in fast-paced environments.   What You'll Do Support live customer demonstrations of Hivemind autonomy by setting up and operating software...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     JOB DESCRIPTION: As a Principal Systems Engineer of Safety for the Hivemind Enterprise team, you will be the subject matter expert for approach to certifiability support within the Hivemind SDK. You will partner with our customer Safety community and internal leaders across product engineering, solutions engineering, and aircraft to pioneer the future architecture and framework...

The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. Create an unforgettable customer experience Works with the sales team to ensure each customer receives the best experience possible. Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare the fitting rooms, find sizes, and provide honest...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. What you'll get to do: Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. What you'll get to do: Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor...

The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. Create an unforgettable customer experience Works with the sales team to ensure each customer receives the best experience possible. Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare the fitting rooms, find sizes, and provide honest...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     As a leader in the Hivemind Autonomy organization, you will contribute to an ambitious mission to design, develop, integrate, test, and deploy the world’s best AI Pilot—capable of executing any mission on any platform. Your expertise in core Perception technologies, such as sensors, sensor calibration, characterization, filtering and fusion for environment representation and estimation...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     We are looking for a highly organized, strategic thinker and proactive candidate for product strategy and operations role. In this critical role, you will serve as a key strategic partner to the Head of product and business, providing timely and proactive support to run product as a business operation, helping to execute product roadmap, strategy, operations and translating into...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. What you'll get to do: Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     In this role, you will work closely with the CTO and the Sr. Director of Strategy and Operations for Hivemind to translate the business unit strategic vision to actionable work/tasks, define the business metrics, and support on operational/customer capture initiatives to improve how the Hivemind (software and solutions engineering) achieves their objectives.   WHAT YOU'LL DO:...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     Job Description: Are you a passionate and innovative engineer looking to help develop state-of-the-art AI and robotics products? Are you eager to make a positive difference in the world? Do you want to work alongside mission-driven and values-focused teammates? Shield AI is just the place for you!  The Hivemind Test team is committed to building a complete and robust test...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     As a C++ Build and Workflow Engineer on the Forge team, you will help define and implement the workflows that enable C++ developers to seamlessly integrate Forge tools into their software development processes. Your work will ensure that developers can bridge fast, iterative local development with large-scale testing, simulation, and analysis. This role involves developing software for...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     The Hivemind Foundations product manager guides the development and product roadmap for the middleware developed by Shield AI which is the foundation of all Hivemind enabled systems. As HMF Product Manager, you will set priorities for software releases based on a deep understanding of both internal engineering needs and external customer integration needs. These will be driven by...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, Twitter, and Instagram.     The Hivemind Pilot (HMP) Product Manager guides the development and product roadmap for the AI and autonomy software developed by Shield AI and flown on real-world aircraft. As HMP Product Manager, you will set priorities for software releases based on a deep understanding of both internal and external autonomy needs. These will be driven by direct interaction with autonomy engineers...

About Shield AI       Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown jets (F-16; MQM-178 Firejet), a vertical takeoff and landing drone (MQ-35 V-BAT), and three quadcopters (Nova, Nova 2, iPRD). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies. As a Staff System Test Engineer, you will lead the integration and verification efforts for Hivemind Mission Autonomy employed on a variety of Unmanned platforms.  You will work cross-functionally in a dynamic and fast paced environment to help to plan and conduct test campaigns to achieve project milestones in close coordination with internal and...