88 customer service support jobs found in Austin, TX

Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. For this role, we’re looking for candidates within commuting distance to our Austin office, though you have the flexibility to be hybrid! What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. The focus of the Strategic Customer Success Manager is to cultivate and enhance relationships with Canva's most crucial...

Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. The mission of the Enterprise Customer Success Manager is to nurture and grow the relationships with our Enterprise Canva Enterprise accounts.  You will help Canva develop the company’s Enterprise sales and success approach and implement best practices for...

Your mission is to help customers have an excellent experience with Wise mainly via phone but also via email. This isn’t your normal call center – we do things differently – and our Consumer and Business Customer Support Associates are here to help millions more potential customers save money by using Wise! Provide world-class customer support via phone, emails and chat channels for English speaking customers all over the world Understand that making a customer happy is crucially important to a business’s success and make that your goal for every contact Be creative, friendly, and solution-oriented with customers and colleagues Understand the need to meet expectations, rise above them, and go that extra mile for customers Qualifications You have  Fluent verbal & written English skills. You’re  flexible . You’re willing to work 5×2 (five days of working and 2 days of rest) with 8 hours of work per day, up to 40 hours per week (shifts vary between 9am-8pm). While...

Who We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the fastest-growing energy drink brands in the United States and the #1 selling global pre-workout brand), XTEND® (the #1 post-workout recovery brand in the United States), and Cellucor® (an award-winning sports nutrition brand created in 2002). Since its founding 20 years ago, Nutrabolt has set out to meet the discerning needs of performance athletes and fitness enthusiasts, while appealing beyond this core group to include consumers around the globe who are making healthy, active living a daily priority. As a Certified Great Place to Work, Top Workplaces USA honoree, Fortune Best Workplace in Texas, and more – Nutrabolt cares...

Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. At the moment, this role is focused on: Strategy & Planning: Define and execute a comprehensive Customer...

About the role: We’re seeking a driven Customer Success Lead to build and lead our North America CSM team. The team is focused on helping our Wise Platform partners scale their API integrations successfully. The key areas they work on includes improving contact rates, ensuring seamless payments, minimizing issues, and automating invoicing. You will work with various departments globally to enhance partner satisfaction and success. This role will give you the opportunity to lead a team that: Builds Strong Partner Relationships. The team manages and improves operational relationships with partners. They are the main point of contact for resolving issues and finding ways to remove obstacles to their growth. They lead meetings, manage stakeholders, and provide effective solutions. Scales Partner Operations. The team develops and oversees plans that help partners get the most from Wise. They use data to identify areas for improvement and ensure both partners and internal...

About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit  dialpad.com to learn more. About the team Dialpad’s Customer Success team plays an essential role in assisting our customers through their entire Dialpad journey—from start to finish. This team partners with cross-functional teams such as Sales, Support, and Product, to ensure our customers acquire measurable value from their investment in Dialpad...

About the role: You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.   This role will give you the opportunity to: Own and nurture operational relationships with partners and unblock the growth opportunities. This means being their first point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth.  Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements with partners and keeping our partners as well as internal...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE (STARLINK)  Starlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional experience. In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve the customer’s experience. SpaceX is looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of the customer. This role is ideal for individuals looking to join an early-stage-support...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL (STARLINK)  Starlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional experience. In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve the customer’s experience. SpaceX is looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of the customer. This role is ideal for individuals looking to join an...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT  Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that interfaces directly with Starlink customers, ensuring they have an exceptional overall experience. Your primary responsibility will be to lead a shift of support associates responsible for rapidly resolving customer issues. You will have responsibility for hiring, personnel development, and developing a culture of operational rigor where our customers come first. You will partner with other internal teams to surface and resolve the root cause of issues impacting our customers...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL PORTUGUESE (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. RESPONSIBILITIES: In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL SPANISH (STARLINK)  Starlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional experience. In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve the customer’s experience. SpaceX is looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of the customer. This role is ideal for individuals looking to join an...

About Dialpad Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, National and Enterprise teams—all teeming with unbridled passion and grit. Our reps...

Wise was launched in 2011 with the vision of making international money transfers fast, cheap, fair, and simple. Today we’re about much more than just moving money. We’re building the world’s best international account experience.  Wise sends more money into and out of the US than any other country. Our bank,  payment partner and regulatory relationships determine the quality and breadth of our product. So, we're on the hunt for an executor with an analytical mind and strong communication skills to join the Banking & Expansion team in North America.  In 2021, Wise launched Assets in the UK, a new type of account. Assets allows customers to back the money they hold with Wise through different asset classes such as stocks or bonds while retaining the instant access and spend functionality of a checking account.    We’re looking for a Investments Expansion Lead - NorthAm Assets to join our New York City office. You’ll be responsible for expanding the Assets product to the US...

About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit  dialpad.com to learn more. About the team Dialpad’s Partner Alliance Manager is a part of the team assigned to Google on a global basis and will have the exciting opportunity to help drive Dialpad’s growing partnership with Google. This will include ensuring consistent engagement with internal and external key stakeholders to drive forward an effective...

Your mission: People Operations is a key part of our People Services function with a vision to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, we’re seeking an experienced and dynamic Americas People Operations Lead to act as the linchpin uniting our operations teams across three key geographies: US (Tampa/Austin/NYC) and LatAm (São Paulo/Mexico City). You will build and develop a community of People Services practitioners and drive the  team towards excellence and innovation. This role requires a visionary and strategic leader with hands-on experience in creating and managing shared services in a multi-country environment. The ideal candidate will streamline processes to improve Wisers experience, efficiency, reduce costs, and enhance service delivery across various People functions.   Key responsibilities:   Strategic leadership: serve as the cohesive force for our operations across the whole...

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Location: Austin, Texas (Hybrid)  Please note, this is a hybrid position based in Austin with the expectation of 3 days a week in office. What you'll do Support direct reports by participating in prospect meetings and engaging in other corporate resources as required. Work cross-functionally with Marketing, Data Science, Growth, and Ops teams to develop thoughtful and innovative approaches to your business. Setting up the team to hit quarterly quotas, by prioritizing and handling high volumes of inbound leads and customer expansion opportunities on high-velocity cycles. Ongoing mentoring and development of the sales team includes recruiting, on-boarding, and training new Account Executives. Implement, improve and...

About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit  dialpad.com to learn more. About The Role Strategic deliverables take the form of increasing team size through hiring and promotion, recommendations on sales structure, segmentation and coverage, business planning, investment prioritization, productivity improvement. Operationally, the focus will be on forecasting, tracking of business performance,...