1147 customer experience associate jobs found

Customer Experience Associate Location: Denver (remote) Starting Date: April 2025 We're on the hunt for enthusiastic Customer Experience Associate individuals who are deeply passionate about helping customers, with a special emphasis on empowering small businesses. Are you ready to kickstart an exciting tech career at Melio? We need dynamic go-getters, eager to conquer the unique challenges of a startup environment, ensuring every customer feels valued and supported. Here, your role transcends typical customer experience duties; as a pivotal part of our team, you'll be actively involved in brand-building, retention and turning every customer interaction into a moment that defines and enhances the Melio brand. Qualifications: 2+ years of relevant customer service experience specifically supporting customers through Phone and Live Chat. Expertise in clear, confident communication, crucial in handling the high-stakes financial transactions that are vital to...

Customer Experience Associate Location: Hybrid (NYC); Mandatory 3 Days in office per week Starting Date: April 2025 We're on the hunt for enthusiastic Customer Experience Associate individuals who are deeply passionate about helping customers, with a special emphasis on empowering small businesses. Are you ready to kickstart an exciting tech career at Melio? We need dynamic go-getters, eager to conquer the unique challenges of a startup environment, ensuring every customer feels valued and supported. Here, your role transcends typical customer experience duties; as a pivotal part of our team, you'll be actively involved in brand-building, retention and turning every customer interaction into a moment that defines and enhances the Melio brand. Qualifications: 2+ years of relevant customer service experience specifically supporting customers through Phone and Live Chat. Expertise in clear, confident communication, crucial in handling the high-stakes...

About Harry’s  Harry’s Inc. is building a modern CPG company by putting people first and delivering against real unmet consumer needs. The company’s flagship brand - Harry’s -  was founded by Jeff Raider and Andy Katz-Mayfield in 2013. After successfully launching and scaling Harry’s, Jeff and Andy saw an opportunity to bring their experience building Harry’s to other CPG categories where the consumer has also been historically underserved. Harry’s Inc. has grown significantly over the last ten years, and is now made up of four brands -  Harry’s, Flamingo, Lume, Mando -  and Harry’s Labs, the company’s incubation and M&A engine. The company employs more than 900 people across the U.S., U.K. and Germany, and is the largest CPG company built in the last 20 years. At Harry’s Inc, our mission is to Create Things People Like More — whether it's a product, an experience, or an internal tool, we believe in making the things around us better for our customers, and our team. Our...

Join a leading fintech company that’s democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority... The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply. About the team + role The CXR Pathway Program serves as an entry point for diverse talent to build a career in financial services. The CXR Pathway will help you build foundational knowledge and gain confidence to...

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. The Special Projects team at Anduril has three primary responsibilities: Special projects. We are frequently pulled into high priority problems that must be solved, but do not fall neatly into the purview of an existing person’s job description. Our team is one...

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM  The Air Dominance and Strike (AD&S) Electrical Engineering Team is responsible for developing high-reliability avionics, embedded processing, and power systems for Group 5 air vehicles and missile platforms. Working across hardware, software,...

About AlphaSense:  The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York...

Pendo is seeking a Customer Marketing Associate to help grow our customer base by driving engagement, retention, and expansion. As part of the Revenue Marketing team, you’ll play a key role in developing and executing data-driven strategies that enhance product adoption, nurture users through critical lifecycle stages, and uncover opportunities for revenue growth. Your work will directly contribute to building stronger customer relationships and maximizing long-term value. The ideal candidate thrives in a fast-paced environment, using insights to rapidly build, test, and refine programs that drive customer growth and directly impact net revenue retention (NRR). You’ll collaborate cross-functionally to deliver impactful campaigns, shape customer journeys, and ensure users get the most out of Pendo. If you’re passionate about creating marketing strategies that fuel customer growth, we’d love to hear from you. Responsibilities (What You’ll Do) Support expansion opportunities:...

Pendo is looking for a highly motivated and collaborative individual to join the demand marketing team. The Demand Generation Associate is a critical member of the marketing team with a supporting role in the execution of marketing programs and campaigns to achieve demand goals and build/accelerate pipeline for the Pendo’s sales teams. To achieve those goals, this role will execute demand generation programs across multiple marketing channels as well as work in partnership with sales to support the health of the business.  Responsibilities (what you’ll do): Responsible for supporting the launch of pipeline generating activities including webinars, digital marketing, account based marketing, event promotion, and follow-up campaigns to deliver meaningful demand to the revenue organization.  Report and analyze performance of demand programs to ensure meaningful impact against goals.  Support in the development and delivery of marketing campaigns designed to engage...

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Customer Onboarding Associate, you are interested in a career path working closely with new customers. You...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. What you'll get to do: Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor is stocked every evening....

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. What you'll get to do: Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor...

The role of a Retail Sales Associate - Seasonal at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor is stocked...

We're actively looking for a number of enthusiastic and dedicated Snr Billing Associates to join our fast growing Finance team in Mauritius! This is an exciting opportunity to join a dynamic and fast paced global company and take part in our little revolution.  The successful candidate will be self-motivated with excellent communication skills and the ability to manage tight deadlines. You'll be highly numerate, have strong Excel skills, and be at ease working with large and intricate data sets.   How you’ll make an impact:   Responsible for ownership of assigned end to end billing processes  Responsible for the creation, maintenance and use of excel based financial models for the purpose  of accurately invoicing customers Review of commercial contracts to ensure alignment with billing calculations Ownership and resolution of billing queries within defined SLAs Identification and delivery of continual process improvement Own the completeness and accuracy of manually...

We are the Accounting team at Plaid, a high-growth financial services technology company. Our mission is to ensure accurate financial reporting, maintain strong cash flow management, and support the company’s growth with scalable and efficient processes. The Accounts Receivable team plays a crucial role in managing incoming payments, overseeing collections, and maintaining positive customer relationships while minimizing bad debt. We focus on optimizing AR processes through automation and data-driven decision-making to enhance accuracy, efficiency, and compliance. Our goal is to support Plaid’s growth by ensuring a healthy cash flow and strong financial controls. As an Accounts Receivable Associate/Senior Associate at Plaid, you will play a critical role in managing the company’s incoming payments and maintaining cash flow. You will oversee the collections process, communicate with customers to resolve outstanding invoices, and ensure accurate financial reporting. Your work...

GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our  operations  on our product and staying aligned with our  values . Learn more about  Life at GitLab . An overview of this role As an Engineering Manager for the Backend team of the Create:Source Code group you‘ll have the opportunity to lead a team of talented engineers pushing a core part of GitLab to the forefront of our industry. You will have your engineers’ well-being as top priority as you create the conditions for a world-class team delivering impactful...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. Varo is a next-generation bank built on technology and innovation, empowering consumers to take control of their financial lives. We serve millions of Americans exclusively through our mobile and web apps, striving to make digital banking easy, convenient, and personalized.  We are seeking a Complaints Analyst and Compliance Generalist to join our Compliance Team, and provide second line of defense oversight and monitoring of complaints as well as support for marketing compliance reviews. The ideal candidate will be a self-starter who enjoys a fast-paced working environment, is detail-oriented, and has a strong knowledge of compliance regulations, especially disputes regulations (Regulation E and Regulation Z) and UDAP/UDAAP, to provide second line of defense oversight of complaints.  While owning complaints...

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net...