MicroStrategy
Tysons, VA, USA
The Role : Cloud Support Engineers are responsible for providing technical support for a set of Strategy Products. This person dedicates his/her time to resolving customer issues, contributing to the growth of our Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service. To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others. In-Office Position: At Strategy, our in-office days are 5 days a week Responsibilities Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies Develop strong relationships with Strategy customers and partners through daily, high quality interactions during customer project development and production system maintenance Find creative and sophisticated solutions to complex or higher priority problems reported while using Strategy’s...