Acronis
New Delhi, India
Acronis is revolutionizing cyber protection — providing natively inte grated , all-in-one solution s that monitor , cont rol , and protec t the data that businesses and lives depend on . We are looking for a Cloud Priority Support Engineer to join our mission to create a # Cyber Fit future and protect all data, applications and systems across any environment.
As the Cloud Priority Support Engineer, you are the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
WHAT YOU'LL DO
Focus on fast and effective technical issues troubleshooting...