23 business operations jobs found in São Paulo

Your mission is to lead our Business support team. As the Regional Lead of CS Operations for the Americas, you’ll report directly to the Head of Business Customer Support and lead our regional business teams, while cooperating with our outsourcing teams, as well as the various CS support functions like Training, WFM, QA, and more. You’ll also join the senior leadership team in the US and work to build an exceptional work environment in both the Americas offices. You'll lead a team that supports any of our global customer base that needs help from our Americas based teams while also working closely with our product teams to ensure that the customers in our Americas markets receive world class support. Are you ready? Here’s how you’ll be contributing to the team: You'll partner directly with the teams building key elements of the Americas customer experience as they cover topics such as help content creation, self-serve support, channels offered, support tooling, workflow...

The KYC Regional Lead is responsible for directing and managing a designated group of Wise KYC teams, ensuring their productivity, quality, and staffing align with demand. This role involves implementing policies and procedures to enhance the utilization, quality, and cost efficiency of the teams, in collaboration with Wise Central Functions. Key Responsibilities: Team Leadership and Management: Lead and manage a group of KYC Senior Team Leads and their teams, ensuring alignment with the wider KYC organization’s objectives. Develop operational strategies and objectives for sub-functions, managing local budgets, policies, and procedures. Ensure adherence to regional and global KYC and Wise operational standards. Operational Excellence: Drive productivity, quality, and efficiency improvements within the assigned teams. Utilize customer insights and root cause analysis to identify and implement potential improvements. Define and negotiate resource utilization in...

About Nubank Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo, by Colombian David Vélez, and co founded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br . About the team The Talent Acquisition Operations (TA Ops) team enables Nubank’s Talent Acquisition function to scale with consistency, speed, and quality. We operate and...

About Nubank Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, the company has been redefining people's relationships with money across Latin America through innovative technology and outstanding customer service. With operations in Brazil, Mexico, and Colombia, Nubank is one of the world’s largest digital banking platforms and technology-leading companies. Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br . About the role The mission of the Capital Management team is to ensure Nubank's capital optimization for the long term. The area operates in: Protect Nubank's capital, ensuring that it is put to the best possible...

About Nubank Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, the company has been redefining people's relationships with money across Latin America through innovative technology and outstanding customer service. With operations in Brazil, Mexico, and Colombia, Nubank is one of the world’s largest digital banking platforms and technology-leading companies. Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br . About the role We are seeking a Senior Analyst for Asset & Liability Management at an internationally active bank, responsible for managing the overall long-term funding strategy and Interest Rate Risk in the...

About Nubank Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo, by Colombian David Vélez, and co founded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br . About the team The Blockchain Security team is part of the Information Security business unit (BU). The team is responsible for protecting the integrity and security of the...

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. AML & Screening Investigations Team Lead, Sāo Paulo office A key part of building our business is ensuring we do it ethically and sustainably. In order to do so, we, as a financial institution, need to know at all times what happens on our platform and whether this is in line with the rules, regulations and our risk appetite. And all...

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top...

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top...

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top...

The Corporate Paralegal will support corporate activity (preparing and reviewing legal documents, maintaining corporate records, coordinating materials for and minuting Board meetings) for Wise’s North America and LATAM operations ensuring compliance with all relevant legislation/regulation.  The position will require a paralegal with a minimum of 5 years experience who will be able to work with minor oversight in an expanding ambitious company.  Key Responsibilities of the Job:    To provide a full governance and secretarial service to the US and LATAM based legal entities  To own a portfolio of legal entities and provide full governance support, including minuting of quarterly Board meetings Help to design and deliver corporate governance and corporate secretarial standards  Be involved in governance projects that sit across the Global team Interact with stakeholders on all aspects of corporate governance Horizon scan to ensure US/LATAM region...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Optimization Data Analyst  We are seeking an Optimization Data Analyst (ODA) to take a strategic role in driving performance optimization across Adyen’s global merchant base. As a senior member of the Performance Optimization team, you will leverage strong analytical skills to optimize payments at scale while influencing strategic direction...

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit  www.bitgo.com . Responsibilities: Lead and drive technical and product aspects for pre and post sales activities such as product education, solution architecture, implementation, onboarding, delivery, etc. Continuous client relationship...

As Wise continues to grow, we need to grow our finance capabilities to: Help pilot the rocket ship. Controller capabilities are essential to steer the ship in the right direction, ensuring we comply with accounting, regulatory and tax requirements.  Work with the Accounting team, Regional Controllers & Risk teams to help build compliant and accurate financial reporting automatically from the source systems with clear definitions and change management. Compile monthly, quarterly and yearly reports for submitting to regulatory authorities.  Work with Finance teams to provide financial data during regulatory and financial audits. Help the Regional Finance team in performing day-to-day overview of legal entities, including analysing financial results and making sure necessary financial controls are performed. Work with finance teams to ensure financial systems, controls and processes are prepared for LatAM regional requirements....

Strategically guide the Due Diligence Team to achieve operational goals and maximize business impact. The primary focus will be on people development, processes enhancement, and productivity management.  Your overall objective is to analyze data, behaviors, maintain morale, and drive for sustainable results that are aligned with the KYC Department’s strategy and goals. Duties and responsibilities: Evaluate your team’s performance, both on an individual and team level ensuring team members adhere to company and department policies while achieving their individual and team goals. Develop and maintain team performance metrics consistent with the KYC department goals, and track performance of said goals.  Have regular individual performance and morale discussions with all your team members at least twice per month. Foster an inclusive and engaging environment to ensure the morale and productivity of your team. Contribute to the growth of your team through forecasting,...

A Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. The Agent will be engaged in research and analysis. They will use information supplied by external businesses and consumer customers, information already within the organization, external vendor tools and their overall experience to effect due diligence controls on customers and counterparties of various characteristics. Duties and responsibilities: Performs Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events. Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested. Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification Perform...

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top...

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top...

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top...