Wise
São Paulo, State of São Paulo, Brazil
Your mission is to help customers have an excellent experience with Wise mainly via phone but also via email. This isn’t your normal call center – we do things differently – and our Business Customer Support Associates are here to help millions more potential customers save money by using Wise! Provide world-class customer support via email and phone channels for Portuguese and English speaking customers all over the world Understand that making a customer happy is crucially important to a business’s success and make that your goal for every contact Be creative, friendly, and solution-oriented with customers and colleagues Understand the need to meet expectations, rise above them, and go that extra mile for customers Qualifications You have strong verbal & written English skills and fluent Portuguese language skills – you’ll be supporting Portuguese and English speaking customers, but the working language at Wise is English You’re flexible . You’re willing to...