16 jobs found in Yerevan

Ready to be a Titan? ServiceTitan is looking for an extraordinary Senior Product Intelligence Analyst to develop insightful and in depth reporting and take our understanding of our customers and our product to the next level. You will be the company’s go-to resource for analysis on our new FMA mobile application. As a notable sub-project within that portfolio, you will help us identify fraudulent uses of our application.  Our mobile application is at the heart of millions of transactions and is key to our customer’s success. We’re excited about what we’ll build together.  What You'll Do: Work directly with business users to gather requirements, develop solutions, and provide insights using business intelligence platforms such as Tableau Define metrics with key stakeholders and monitor impact of releases and product changes at an in depth level Build insightful reports and visualizations to surface trends and actionable insights to internal...

Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business. You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like:...

Ready to be a Titan? ServiceTitan is looking for a Senior Software Engineering Manager to be part of ServiceTitan’s senior engineering leadership team, responsible for growing the global organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup and as a senior leader, you will be critical in influencing key strategic decisions. Our engineering organization is customer-focused, quality minded, growth-oriented and passionate about technology and solving complex problems. You will lead multiple squads within the Marketing tribe as a manager of both managers and senior individual contributors. You will be primarily responsible for leading teams that focus on the marketing features of our product such as customer targeting, creation and execution of email and SMS campaigns, integration with various Telecom providers and digital ad platforms such as Google, Facebook, Microsoft, etc....

Ready to be a Titan? You will be part of the engineering team at ServiceTitan responsible for building the product user interface. This is an exciting role for an engineer to come in and develop the major UI features in a rapidly growing startup. We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary!  What you'll do:  Implement user interfaces of ServiceTitan products Create efficient and reusable front-end solutions driving complex web applications Communicate effectively with other developers, product managers, customers, and partners. What you'll need:  B.S., M.S., or Ph.D. in Computer Science or equivalent Knowledge of commonly used algorithms and data structures 3+ years of JavaScript experience involving: heavy use of one of well-known UI libraries...

Ready to be a Titan? In this position you will research and implement AI solutions to support different areas of our product. You will engage with multiple internal teams, including engineering, infrastructure and growth. We build for perfection, use Python and the most modern tools on Azure Cloud, have an amazing culture, and love to solve complex problems.   What You'll Do: Research,   implement and adapt AI solutions from publicly available resources. The ideal candidate has a good engineering and/or analytics background and is familiar with state of the art AI practices Work   with AI Engineers and other engineering teams to prototype, implement and deploy product features Communicate   effectively with other engineers, product managers, customers, and partners What You'll Need: 3+ year of industry experience in engineering and/or analytics disciplines BSc or higher degree in computer science, mathematics or other related fields Proficiency in...

Ready to be a Titan? The Post Sales Operations team is tasked with building the industry defining Post Sales experience for our customers. We do so by designing and scaling efficiencies across our internal processes and surfacing data-driven insights to better serve our customers and for leaders to more effectively make critical decisions and manage performance. In this role, you will play a critical role in supporting a critical function of the customer journey - offboarding. You will interact directly with customers as well as a variety of internal stakeholders to ensure our customers’ experience exiting the ServiceTitan platform is seamless while also maintaining internal data integrity and reporting needs.  What You’ll Do: Support customers in the offboarding process from our core platform and pro products Collaborate with billing and legal team members on key steps in the offboarding process to minimize delays Conduct exit interviews with...

Ready to be a Titan? As a Specialist in Marketing Strategy at ServiceTitan, you will play a crucial role in supporting strategic decision-making across marketing. You will be responsible for conducting comprehensive market and competitive research, analyzing data, and delivering high-quality work that drives business growth. This role requires quickly learning and following established processes, executing assigned tasks with precision, and consistently producing strong output on time. What you'll do: Conduct in-depth market research to identify trends, customer needs, and potential new market opportunities. Gather and analyze competitive intelligence, including go-to-market strategies, product offerings and positioning. Collaborate closely with product marketing to develop competitive positioning, differentiated messaging and impactful sales enablement materials. Prepare and deliver clear and concise reports and presentations on findings...

Ready to be a Titan? The Post Sales Operations team is tasked with building the industry defining Post Sales experience for our customers. We do so by designing and scaling efficiencies across our internal processes and surfacing data-driven insights to better serve our customers and for leaders to more effectively make critical decisions and manage performance. In this role, you will play a critical role in supporting a critical function of the customer journey - offboarding. You will interact directly with customers as well as a variety of internal stakeholders to ensure our customers’ experience exiting the ServiceTitan platform is seamless while also maintaining internal data integrity and reporting needs.  What You’ll Do: Manage a team of customer operations specialists to ensure effective management of the backlog of activities and delivery of reporting requirements Support customers in the offboarding process from our core platform and pro...

Ready to be a Titan? The Post Sales Operations team is tasked with building the industry defining Post Sales experience for our customers. We do so by designing and scaling efficiencies across our internal processes and surfacing data-driven insights to better serve our customers and for leaders to more effectively make critical decisions and manage performance. In this role, you will play a critical role in supporting a critical function of the customer journey - offboarding. You will interact directly with customers as well as a variety of internal stakeholders to ensure our customers’ experience exiting the ServiceTitan platform is seamless while also maintaining internal data integrity and reporting needs.  What You’ll Do: Support customers in the offboarding process from our core platform and pro products Collaborate with billing and legal team members on key steps in the offboarding process to minimize delays Conduct exit interviews...

Ready to be a Titan? ServiceTitan is looking for an Associate Data Quality Analyst to join our Data Engineering department. Strong candidates will have basic knowledge of the SQL server, TSQL, and ETL operations in addition to strong analytical and critical thinking skills. This is a customer-facing role. You will be guiding customers as a technical expert. The most critical portion of the role is working with the customer to deconstruct and re-interpret their data so they can migrate to ServiceTitan successfully. The candidate will work closely with cross-departmental resources to ensure on-time delivery of transferred data for customers adoption of ServiceTitan.  The Associate Data Quality Analyst will receive projects and deadlines from the Data Engineering or Implementation Departments. The ability to own tasks, clearly communicate requirements, delays, completion and prioritize a constantly shifting schedule of deadlines is paramount. The candidate...

Ready to be a Titan? As the Business Analyst, you will work closely with the Managing Director of our Armenia office,  taking on high-impact projects that shape the growth and success of our entire organization. The ideal candidate will possess a strong analytical mindset, exceptional problem-solving skills, and the ability to gather and translate data into actionable insights that drive decision-making and operational improvements. This role will also involve building compelling business cases that advocate for and facilitate meaningful organizational change. What you’ll do: Data Analysis: Analyze business data to identify trends, issues, and opportunities for improvement, providing actionable insights. Process Improvement: Evaluate current business processes, identify inefficiencies, and recommend improvements that align with business goals. Stakeholder Management: Build strong working relationships with leaders and other key business stakeholders to...

Ready to be a Titan? As the Office Coordinator, you will support company operations in our Armenia office. We take our culture very seriously here at ServiceTitan and are proud of making it an integral part of the overall ServiceTitan experience. The goal is to make both Titans and guests of Titans comfortable and valued. The ideal candidate will have an outgoing and friendly personality while also being very perceptive and disciplined to get things done from A to Z. You should be able to deal with emergencies timely and effectively while streamlining office operations in a calm and pleasant manner. Multitasking and stress management skills are essential for this position. What you’ll do: By conducting regular office check-ups effectively support/manage the office space to ensure cleanliness, security, organization, and seat management Efficiently and responsibly manage all inventory needs for the office: requirements, tracking, purchasing, stocking, and ordering,...

Ready to be a Titan? You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities for engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. What you'll do:  Revamp our automation coverage by working closely with Products, UX and Developers on testing features and automating our test cases and scenarios Extend and maintain our test frameworks as needed and develop new testing tools Run and maintain automation scripts for new functionality and regression testing Facilitate ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated Design test strategies, developing test tools and implementing test cases...

Ready to be a Titan? ServiceTitan is looking for a Senior Software Engineer to help us build the next generation of our platform. We build for product excellence, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in perfect company! You will be primarily responsible for designing and implementing new features for the support automation components that are used as part of our product. This will primarily involve working in C# with some Javascript. You will work with Product, Design, and Quality Assurance to develop scalable, rock-solid, production ready features. You will be expected to iterate rapidly while delivering high-quality output. What You'll Do: Architect, design, and implement user-facing features end-to-end. Work with product managers, designers, and engineers to prototype and implement product features. Communicate...

Ready to be a Titan? You will be part of the Engineering leadership team at ServiceTitan responsible for the technical direction of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We are looking for someone to lead all technical aspects of an engineering team at ServiceTitan. We need a highly technical, forward-looking, leader who will own the technical vision of a squad and be accountable for the successful execution of that vision. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity. What you'll do: Own from end to end the short and long term technical vision of your...

Ready to be a Titan? You will be part of the engineering leadership team at ServiceTitan, responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We’re looking for an Engineering Manager who will help us lead a team within R&D at ServiceTitan . We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity, those who partner well with Product and Project Managers, Designers, and stakeholders as we run...