Job Description
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Job Description
An Account Solutions Specialist is a sales engineer type role that supports the Sales Team as the technical subject matter expert. The ideal candidate will possess strong working relationships with internal teams and clients to deliver an exceptional software experience. The position requires the ability to understand the technical complexity of a fully integrated DMS (Dealer Management System) and a keen sense of solving the client’s problems as they evaluate a new cloud-developed tool. This take-charge technical position will harness a deep curiosity and the ability to go above and beyond to meet client and sales representative expectations with resolute and commitment! As a critical member of our Sales Team, you will play a key role in helping to shape the future of growing our brand and image in the industry. This position will report to the Manager, Account Solutions Architect.
Key Responsibilities
- Conducting in-depth product demonstrations of products/services
- Presenting the product and all features to customers at events such as conferences and seminars
- Overcoming audience objections and points of pain with viable Tekion solutions
- Providing advanced training, statistics, and support to the sales team
- Communicating customer requirements to product management teams
- Non-Quota carrying position
Skills and Experience
- Saturation of experience with multiple DMS platforms.
- Proven experience presenting to dealers and various other industry partners
- Solid technical background with understanding and/or hands-on experience in DMS software development and web technologies
- Knowledge of the automotive industry required
- Highly achievement oriented and capable of operating at a fast pace environment
- Ability to handle shifting priorities
- A passion for working with clients and software
- Ambitious in their career goals
- Have a ‘whatever it takes to get it done’ attitude
- Handles change and fluidity that comes with fast-growing tech companies
- A known perfectionist that strives for a high level of accountability
- Thrives on change and improved results; never satisfied with ‘good enough’
- Eager to put your fingerprints on everything
- Strongly believes that collaboration is the key to accomplishing goals
- Enjoys virtual customer interaction as well as in-person visits; ensuring the experience is as expected
- Measures the right things not everything
- Excels at beating the competition and delivering a never seen before customer experience
- Technical expert who can solve tough customer problems
- Willingness to travel – up to 50% (fly and drive)
Preferred Skills
- BA/BS degree or equivalent
Perks and Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
The salary range for this position is $88,560 - $149,700. The salary range describes the minimum to maximum base salary range for this position across applicable US locations. This position is also eligible for a bonus whereby total compensation may exceed base salary depending on individual performance. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Your recruiter can share more about the specific salary range during the hiring process. In addition to the compensation listed, this position is eligible for equity compensation.
Current Tekion Employees – Please apply via Greenhouse Internal Job Board
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Industry
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!