Junior Cloud Engineer

  • Gong
  • Dublin, Ireland
  • Jun 19, 2024

Job Description

Cloud Engineer (Junior)

Join Gong's R&D team as a Junior Cloud Engineer in a dynamic and highly technical environment

***Available to work from Dublin, Ireland***


  • Actively monitor production environments, applications, and deployment pipelines for stability.
  • Collaborate with key stakeholders, including R&D and security teams.
  • Hold two shifts a week (mornings or evenings during work days)*, in a 24/7 Monitoring Center. During the shifts, manage incident detection and resolution.
  • Perform cloud operation tasks assigned by the DevOps group when not assigned to a  monitoring shift.
  • Ensure application performance, uptime, and scalability.
  • Operate cloud environments following company guidelines.
  • Monitor CI/CD processes and address ongoing issues.


          ***Available to work from Dublin, Ireland***

  • Bachelor's degree in computer science or a related field, or a minimum of 2 years of relevant work experience such as: Devops, SRE, Automation and Application Monitoring
  • Knowledge and experience with AWS and other cloud computing technologies (a production environment is a plus).
  • Familiarity with at least one of the following: 
    • Scripting and automation skills, preferably in Python and bash.
    • Linux environments, Kubernetes, and relevant cloud technology stacks.
    • Experience with ticketing systems and monitoring/incident management tools such as JIRA, ZenDesk, Datadog, PagerDuty, Sentry, etc.
    • Exposure to Infrastructure as Code (IaC) tools like Terraform and Terragrunt.
    • Familiarity with security tools (Wiz, Synopsis).
  • Ability to evaluate, troubleshoot, and prioritize applicative and cloud-related issues.
  • Excellent problem-solving skills and proactive approach.
  • Strong collaboration, communication, and organizational skills.
  • Positive attitude, high energy, and strong work ethic.
  • Self-motivated, fast learner, and able to take responsibility.

*24/7 Monitoring Center Operates In 3 Shifts:

  • Morning: 5:00 - 13:30
  • Evening: 13:00 - 21:30
  • Night: 21:00 - 5:30- Note: In non- routine cases, you may be asked to work night shifts or during weekends and will be compensated accordingly.

    **Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

    To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.


Software Development