Operations Business Resilience Associate

  • Coinbase, Inc
  • Dublin, Ireland
  • Jun 11, 2024
Business Operations

Job Description

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Ireland Business Resilience Associate will primarily be responsible for the day-to-day supervision of all business resilience activities. The successful candidate will refine, organize, and lead all aspects of the Ireland risk and resilience program, including business continuity management security risk management. The resilience mission will consist of guiding, documenting, and testing how Coinbase prepares for business impacting events. We're looking for somebody who is passionate about business continuity and risk management and who is driven to implement a robust program at a rapidly growing company. The ideal candidate is a collaborative, detailed oriented leader who will leverage their experience to successfully develop the CB Ireland operations management function. This role will report to the COO of Ireland and work under the general supervision of the CB Ireland Country Director.

What you’ll be doing (ie. job duties): 

  • Responsible for leading all aspects of the program, from refining the vision and strategy, creating and maintaining business impact assessments, directing risk assessments, conducting training and awareness, and coordinating drills.
  • Build, train, and organize risk and resilience workstreams to implement your strategy.
  • Develop a business continuity management framework to assist the business in identifying risks.
  • Identify and track critical systems and operations that are crucial to the continued business operations in the event of a disaster.
  • Work cross functionally with senior leadership, Security, IT, Infrastructure, and Engineering teams to coordinate and lead Disaster Recovery exercises, identify and prioritize remediation, and track completion.
  • Implement and maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data, and identify program improvements.
  • Own process-based remediation items identified in exercises, collaborating with partner teams to design new processes and policies that close gaps.
  • Maintain compliance with all standards, regulations, and requirements.
  • Acquire and maintain current knowledge of international laws and country-specific nuances that can impact program implementation. 
  • Develop the business resilience process to incorporate new asset classes (e.g. crypto)
  • Accountable for executing the regular business continuity testing processes
  • Provide cross-border/pan European support

What we look for in you (ie. job requirements):

  • Proven track record in operational oversight, including policies and procedures development and monitoring day-to-day activities
  • Passion to be outstanding in everything you do
  • Good understanding of how the various functions of a regulated financial services business operate (e.g. Compliance, Finance, Risk, Treasury, Audit, Outsourcing)
  • Process orientated
  • Clear verbal and written communicator
  • Ability to have impact and influence with  senior, peer & junior colleagues both regionally and globally
  • Proven judgment to assess risk impact & address or escalate accordingly
  • Happy to roll up your sleeves
  • Able to work in a fast-paced environment with strong prioritization skills
  • Experience building and maintaining strong relationships with regulators

Nice to haves:

  • Previous experience working in a multinational / US-headquartered business
  • Experience with retail-oriented payments, trading, or brokerage platforms
  • Previous work experience or personal interest in crypto/blockchain space

PID #: P59237

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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