Contract Manager, Paralegal

  • Cloudflare
  • Remote
  • May 08, 2024

Job Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Locations: Austin, TX or San Francisco, CA 

About the Department

Because of the scope, complexity, and diversity of the company’s work, we need a world-class legal team to help the company avoid distractions, and guide company leadership around obstacles.  Our legal team is made up of very accomplished lawyers and staff who comprise a flexible, talented, and very cohesive team. 

About the Role

In this role, you’ll be a valued member of Cloudflare’s commercial legal team.  You will also collaborate and work cross-functionally with other internal groups, across the sales, customer success finance, and partnerships teams.  The position is based in Austin, TX or San Francisco, CA  and frequent communication with our other offices will be required.

What You’ll Be Doing

  • Assist with the intake management of all contracts via internal systems and conduct correspondence with all stakeholders regarding the status of contract requests
  • Manage busy contract queue and prioritize urgent requests as necessary prior to legal counsel review
  • Conduct initial review of contracts in relation to risks stemming from contract language, internal legal thresholds, and other criteria
  • Assist with commercial negotiations, including NDAs, and MSAs, and any other general commercial terms and conditions
  • Serve as first point of contact to internal business units to answer contract-related inquiries and escalate as appropriate to senior legal colleagues
  • Manage contract lifecycles from providing forms through contract execution and maintenance
  • Assist with legal department analytics by pulling key performance indicators from various tools including SFDC and Ironclad
  • Maintain a library of form documents, contract clauses, templates, and historical documents, and add or revise material as needed
  • Provide input into the formulation, development, and/or revision of operating policies, procedures, and strategies for the commercial legal function, as appropriate 


  • B.A. or B.S. degree; paralegal certification a plus but not required
  • 3+ years relevant business or legal experience 
  • Ability to meet the needs of a high-growth, fast-paced Internet company
  • Customer service oriented while maintaining acute attention to detail
  • Great organizational skills and ability to prioritize workloads
  • Possess excellent problem-solving capabilities, judgment, negotiation, communication (written and verbal) and interpersonal skills
  • Proven ability to manage high-volume workloads, multiple stakeholder demands and ever-shifting priorities all while instilling confidence
  • Ability to operate autonomously while being a team player who brings a positive attitude to the workplace 

Bonus Points

  • Experience in a legal setting (law firm or in-house)
  • Experience using administrative management systems such Salesforce, Apttus, DocuSign, Ironclad and/or JIRA

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.