Infrastructure Engineer - TITAN Program

  • Palantir Technologies
  • Washington, D.C.
  • Mar 23, 2024
Full time Information Technology

Job Description

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

Palantir has been selected as the prime contractor for the development and delivery of the Tactical Intelligence Targeting Access Node (TITAN) ground station system, the Army’s next-generation deep-sensing capability enabled by artificial intelligence and machine learning (AI/ML). The TITAN team will be focused on the development of 10 TITAN prototypes, including five Advanced and five Basic variants, as well as the integration of new critical technologies to will modernize the sensor to shooter workflow in support of Army long range precision fires.

TITAN is a ground station that has access to Space, High Altitude, Aerial, and Terrestrial sensors to provide actionable targeting information for enhanced mission command and long range precision fires. Palantir’s TITAN solution is designed to maximize usability for Soldiers, incorporating tangible feedback and insights from Soldier touch points at every step of the development and configuration process. Building off Palantir’s prior work delivering AI capabilities for the warfighter, Palantir is deploying the Army’s first AI-defined vehicle and is looking for teammates to help deliver next generation capability to meet the needs of future conflict.

As an Infrastructure Engineer, every day is different. Your work is broadly divided across support, operations, and project work. We strongly believe in engineering teams being responsible for the operations of their services in production. As such, you’ll work closely with forward deployed teams and product teams to advocate and participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.


Core Responsibilities

  • Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades.
  • Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types.
  • Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability.
  • Reduce manual operations and automate workflows, processes, and/or runbooks where possible.
  • Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.


What We Value

  • Confidence in troubleshooting complex systems issues independently using observability tools and stack traces.
  • Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.
  • Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management.
  • Proficiency with programming languages such as Java, Python, Bash, JavaScript, Golang or similar languages and be comfortable coding and/or utilizing tooling built in these languages.
  • Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
  • Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.


Technologies We Use

  • Core Palantir products provide the foundations for our deployments.
  • Amazon Web Services and on-premises servers.
  • CentOS and Red Hat Enterprise Linux.
  • Prometheus and Grafana.
  • Oracle, Postgres, Cassandra, Elasticsearch, Hadoop, and Spark for distributed data storage and parallel computing.
  • Python, Java and Bash.


What We Require

  • Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.
Life at Palantir

We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.

In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.


Software Development