Senior Sales Engineer

  • MicroStrategy
  • Singapore
  • Feb 14, 2024
Full time Business Development Sales

Job Description

MicroStrategy’s Sales Engineers (Pre-sales Consultants) have a key role in the ASEAN Region. As Pre-sales experts, our Sales Engineers are accomplished at dealing directly with clients, along with international colleagues, to help secure results for a global, market leading listed company (NASDAQ: MSTR). Our Sales Engineers work closely with our Sales and Customer Success Management organizations to provide technical solutions for our prospective and existing customers, as well as with our Product and Consulting organizations to provide customer feedback and project handover. They are responsible for designing solutions that will address and resolve a customer's business issues, while evoking confidence in our technology platform and removing all technical objections in the sales cycle.

Our Sales Engineers work in tandem with our Account Executives to understand the customers’ goals and challenges to effectively position the value of the MicroStrategy platform. They will manage the technical aspects of the pre-sales engagement, customize demonstrations and respond to technical objections, RFIs and RFP all based on the goal to prove MicroStrategy can meet customer’s decision criteria.

Our Sales Engineers are one of the most interactive groups within the customer engagement lifecycle and help to drive pipelines by supporting marketing events, content, MicroStrategy days, etc. The successful candidate will have a consultative sales approach, and value the importance of teamwork. This position is critical to the success of our Sales organization in describing and showing how we provide cost-effective solutions that deliver business value to our customers. 

You will work with our Regional Partner Managers to understand and grow the enablement level of MicroStrategy’s Partners, as well as make sure that the key MicroStrategy Partners are supported in building their business with MicroStrategy.

Your Focus

  • Understand a customer’s goals and challenges through successful discovery to effectively position the MicroStrategy platform in a way that differentiates us from the competition and brings clarity to where we can add value in a customer’s architecture.

  • Scope, build, and present custom demos and presentations that address key business value for our prospects.

  • Take technical ownership of the sales opportunity, respond to objections and can manage most aspects of the sales cycle with little assistance.

  • Handle multiple customer engagements simultaneously.

  • Research, scope and respond to customer RFIs and RFPs and take initiative in sharing results with all team members.

  • Supports Partners and engages with Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

  • Advance the product knowledge of MicroStrategy partners through education, training, skills transfer, and best practices.

  • Stay up to date with our demo content and product positioning and be an early adopter of incorporating these changes into our product positioning.

  • Confidently present and articulate the business value of the MicroStrategy platform at all levels of the customer’s organization.

  • Have a natural passion for new technology, be innovative, and create new solutions with out-of-the-box thinking

  • Support pipeline generation with marketing events, content, onsite MicroStrategy days, etc.

  • Constantly learn and develop expertise in MicroStrategy software through product training classes and unsupervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases.

Qualifications

  • Atleast 5 yrs of Strong experience in a comparable Sales Engineer (Pre-sales) position, supporting sales cycles selling Business Intelligence or other high-value business solutions.

  • Experience with BI tools (e.g., MicroStrategy, Tableau, PowerBI, Qlik, SAP Analytics Cloud, Quicksight, Business Objects, Cognos, Looker)

  • General knowledge of AI and prompt engineering

  • General knowledge of the BI and analytics market

  • Specific experience with MicroStrategy a major plus

  • Experience with data modeling, data warehousing, data engineering, data integration

  • Proficient with SQL

  • Understanding of relational databases (e.g., Snowflake, Google Big Query, Databricks, Redshift, Synapse), data warehousing, ETL, web services, SaaS technologies, etc.

  • SaaS and Cloud based selling with the main Hyperscalers (AWS, GCP, Azure)

  • Ability to present a complete Data + Analytics Architecture to a technical customer representative.

  • Training in value-based selling (MEDDPICC, Force Management, Demo to Win, etc.)

  • Demonstrated sales success.

  • Strong verbal and written communication skills with a focus on requirement gathering, positioning, and business value identification.

  • Ability to work as part of a cross-functional team.

  • Superior presentation and demonstration skills

  • Self-starter, flexible, and self-motivated

  • Highly driven individual with an execution focuses and a strong sense of urgency.

  • Interested in new technology and staying on top of market trends.

  • Enjoys the competition and winning new business.

Additional Information

MicroStrategy is committed to building a diverse and inclusive work environment and is proud to be an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other legally protected basis.