Who You Are

You are a systems thinker with a natural ability to see the bigger picture and break it into actionable, scalable processes. Self-driven and relentlessly curious, you are motivated by the challenge of solving complex problems and continuously improving. You thrive in high-performing environments, bringing clarity and structure to ambiguity while inspiring collaboration across diverse teams. With a passion for building systems that empower others, you are driven to contribute to meaningful, impactful work.

Reporting to the Head of Data & Analytics, you will lead efforts to design and mature the operating systems that underpin our data and analytics strategies. You’ll work across teams to ensure strategic priorities are executed efficiently and effectively, driving measurable outcomes and organizational maturity. This role is about operationalizing strategy, aligning stakeholders, and fostering a culture of data-driven decision-making that scales impact and innovation.

Your Success Profile

What You Will Work On

• Develop Operating Systems: Build scalable systems to streamline the execution of data strategies and the delivery of insights, driving measurable organizational impact.
• Strategic Execution: Translate high-level objectives into actionable initiatives, balancing short-term priorities with long-term goals to advance business needs.
• Lead Insights Cadences: Establish and manage processes for delivering insights that drive revenue growth, prioritization, and data-driven decision-making.
• Stakeholder Engagement: Foster strong relationships across departments, acting as a trusted advisor to ensure alignment on strategy, analytics, and operational best practices.
• Bottleneck Resolution: Identify and address inefficiencies within data and analytics processes, implementing solutions that enhance organizational maturity and performance.
• Promote Analytics Maturity: Drive a culture of data-driven decision-making by elevating analytics rigor, systems, and processes across the organization.
• Performance Metrics & Market Awareness: Define and monitor KPIs to track success, while staying informed on trends in data and analytics to shape strategic priorities.
• Ad Hoc Responsibilities: Perform other related responsibilities as needed based on department and/or organizational needs

How You Will Do Your Work

As a Sr. Data Strategy & Operations Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Plans and aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.
• Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” 

Qualifications

• Experience: 7+ years in strategy development, analytics, or operationalization, with a focus on data initiatives. Experience in SaaS/B2B environments preferred.
• Data Acumen: Proficiency in SQL, Python, and modern BI tools (e.g., Snowflake, Looker, Tableau), with a strong understanding of the data landscape, emerging trends, and best practices.
• Leadership: Demonstrated ability to influence senior stakeholders, lead cross-functional teams, and drive organizational change.
• Analytical Skills: Exceptional strategic thinking and problem-solving skills, with a proven track record of driving effective outcomes while identifying and eliminating inefficiencies.
• Communication & Operational Efficiency: Skilled at cutting through noise to deliver clear, concise messages and aligning processes to reduce wasted motion while focusing on high-impact initiatives.
• Adaptability & Agility: Comfort navigating ambiguity and evolving landscapes, maintaining focus, and driving progress in dynamic environments.

The base wage range for this position based in our New York City Office is targeted at $167,500.00 - $184,250.00