3 jobs found in tunisia

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future! In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience. Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert,...

Acronis is revolutionizing cyber protection — providing natively inte grated , all-in-one solution s that monitor , cont rol , and protec t the data that businesses and lives depend on . We are looking for  а Senior Professional Services Specialist to join our mission to create a # Cyber Fit future and protect all data, applications and systems across any environment. In this role you will be a Single Point of Contact for Acronis partners and end customers, driving and advocating initiatives that deliver higher stability, better partner/customer satisfaction, all while driving Monthly Recurring Revenue goals. The role requires ability for occasionally travel , including internationally.   WHAT YOU'LL DO Develop responses to RFIs and RFPs, technical & commercial proposals to prospective customers’ requirements. Develop PSA and SOW in collaboration with Sales and Legal teams. Develop project plan in scope...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Expert Engineer who is ready to join our mission in creating a #CyberFit future! In this role you will be a main technical support expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.  WHAT YOU'LL DO   Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat....