Mercury

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com. Underneath all our products is a massive web of partners that users don’t see, which require significant product and process investment. That’s where the Payment Operations team comes in. Payment Ops works to maintain our external relationships and streamline our collective workflows to keep customers, partners, and Mercury employees happy.  As a Payment Operations Specialist, you will work to keep our network of banking and payment partners running like a well-oiled machine. This will include a mix of operations, product thinking, and relationship building. Internally, you’ll work across many of our products with teams like Wires, ACH, and Checks. You’ll be the connection between our product teams and external partners, advocating for the most efficient process possible and removing...

Mercury* is building a financial stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. The AML Advisory team is looking to hire a subject matter expert to help advise investigations teams, risk managers, product owners, and other key stakeholders.  *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. Here are some things you’ll do on the job: Enhance BSA/AML enterprise level standards and review new/revised business line policies and procedures to ensure alignment as it relates to Fraud/Transaction Monitoring (TMS) and KYC  Maintain subject matter expertise of applicable anti-money laundering laws and regulations, and support business lines by providing guidance across Fraud/TMS and KYC requirements Direct Fraud/TMS and KYC assessments to identify and...

Mercury is looking to expand our Partner Success team! This person will help manage both our external partners and internal partnerships team operations and processes. The Partnerships team is a very collaborative team and works very closely with all functions in the company including, strategic partner managers, marketing, business development, relationship management, raise, venture debt, events, support, and onboarding. Here are some things you’ll do on the job: Work closely with the partnership team to execute on team-wide initiatives and opportunities Drive pre-event and post-event activations for the partnership team Drive new partner activation and onboarding Project management Reporting daily, monthly, and quarterly analytics to our partners Work internally with strategic partner managers, customer support, revenue operations, compliance, onboarding, sales, marketing, and relationship management teams on behalf of our partners and their referrals Work...

The origins of modern performance marketing can be traced back to the 15th century when new printing technologies allowed merchants to advertise their goods and services via posters and pamphlets. Though the world of marketing has changed immeasurably since then the core tenant is the same–get the right message in front of the right people. We’re looking for the right person to join our Performance Marketing team and do exactly that. Mercury is revolutionizing banking* for the modern age, building the finance stack that empowers startups and companies of all sizes to thrive. We have significant momentum, and are investing behind that to reach new audiences, test new channels, and acquire new customers. These ambitions are exactly why we are looking to strengthen our team by adding a Performance Marketing Manager. This role will support the team by launching, optimizing, and reporting on the digital marketing campaigns that help Mercury achieve our aggressive growth goals. Our...

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We're a profitable, high-growth startup that's on a mission to empower founders and finance teams with advanced tools to build and scale faster. This might be the right role for you if: You’re the kind of person who thrives on hitting targets & metrics.  Your aspirations are focused on becoming the top-performing salesperson in the industry. Hearing “no” doesn’t scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination. You will: Be the face of our company, reaching out to potential customers and introducing them to Mercury. Conduct research to identify and target potential customers...

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. We’re working to build something like magic for a really wide range of startup businesses. A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on a strategic, thoughtful Team Lead to help us continuously augment our support experience as we scale quickly.  You’ll focus on managing your own small (~6-8 people) cohort of support people, while working on impactful projects to improve the efficiency and effectiveness of the support team (~65 people) as a whole. You’ll also be working closely with our engineering, design, business operations, and compliance teams to improve our product and general customer-facing...

“Perfection is attained not when there is nothing more to add, but when there is nothing more to take away.” – Antoine de Saint-Exupéry At Mercury, we’re building the financial infrastructure for modern builders: tools that help founders operate with clarity, confidence, and control. We believe the bank* of the future won’t just store money, it will be how people build great things. Founders come to Mercury for more than an account. They come to run their business with greater clarity, confidence, and control. The Activation team guides that journey, helping customers understand what’s possible, take meaningful steps forward, and feel momentum from the very beginning. We’re looking for a product manager to lead this effort: to guide customers from their first deposit to their first “aha” moment, and to design the systems that help them keep discovering value every single day. Done well, this work is invisible but essential, more choreography than funnel, more intuition...

In the 1960s, NASA undertook one of the most complex projects in human history: getting people to the moon. What made it possible wasn’t just brilliant scientists—it was rigorous coordination, systems thinking, and a relentless focus on aligning thousands of people around a shared mission. That same kind of orchestration is what helps modern companies achieve ambitious goals. At Mercury, we’re looking for a Strategic Operations Lead to play that role—leading our CORs (our spin on OKRs) process and driving strategic execution across the company. You’ll help teams stay focused on what matters, resolve cross-functional friction, and ensure our most important work actually lifts off. You will use data and writing to create clarity on our strategy and attainment, setting up regular communications and health metrics. Using our goals as a prioritization framework, you will lead or manage cross-functional projects that are critical to attaining our goals.  This is a highly...

In 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking feels almost extinct. Mercury believes that level of care and craft in design has been lost in modern finance and we’re building a brand that brings it back. We're a financial technology company building products that feel extraordinary to use, helping people and businesses accomplish more with their money by turning banking* from a frustration into a catalyst for their ambitions. We’re looking for a hands-on designer to help shape how Mercury shows up visually, emotionally, and creatively across every touchpoint. Someone who thrives in a highly...

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core. Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company. Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking* and more time building. We're looking for a senior product designer to join a high-impact team focused on growing Mercury through new audiences and organic network effects. You’ll design products that fuel referrals, unlock partner-driven growth, and empower influential segments like accountants and investors. This...

For the longest time, banking* has only really served one purpose, holding money securely. In doing so, it’s also slowed us down and overcomplicated things. That’s where Mercury comes in. Banking should do more and we’re on a mission to make that happen through powerful banking solutions and simplifying all of the financial workflows that come with managing a business. To accomplish this end, we also need to ensure the trust and safety of our customers, partners and ecosystem. Thankfully, Mercury has a world class Risk team to detect and mitigate any threats. And this team is growing. We’re looking to bring on a Risk User Experience Manager to lead a team of risk experts responsible for making financial risk decisions, all while providing best-in-class user experiences. The Risk User Experience team responds to transaction limit request increases, makes risk decisions on queued payments, and leverages general risk knowledge to escalate suspicious or high risk behavior to relevant...

Mercury is hiring a Credit & Underwriting Strategist. Our Credit & Underwriting team is looking for an experienced individual contributor to help scale our credit risk infrastructure and drive smarter credit decisions across our business. In this role, you’ll lead key initiatives that improve how we assess, monitor, and grow credit —both for our core B2B charge card products and emerging cards offerings. You’ll partner closely with underwriting, data science, product, and compliance to shape strategy and influence how Mercury extends credit through cards to startups, ecommerce companies, and beyond. If you have strong underwriting instincts, enjoy solving problems with data, and want to shape the future of modern credit products, we’d love to chat. Here are some things you’ll do on the job: Design and refine underwriting methodology Explore alternative underwriting strategies (e.g., revenue-based models, extended repayment terms) Evaluate and...

Risk is the nervous system behind every magical banking experience. It senses, responds, protects - often without fanfare. It doesn’t power the motion, but without it, motion goes awry.  In risk, we build systems that identify good customers and we protect them. And we create fluid, seamless experiences that help customers to build confidence in us, while allowing them to move through their day.  As a Senior Product Manager in Risk, you’ll craft the systems that protect Mercury and its customers while enabling secure financial journeys. You’ll build smart tools and adaptive decisioning frameworks that strike the right balance between safety and speed. We’re looking for someone who sees risk not as a wall, but a wayfinder — someone who can wield controls like limits, holds, and verifications with nuance. Someone who understands that removing the wrong kind of friction - or applying the right kind of nudge - can unlock extraordinary experiences for our customers. *Mercury is...

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com. Underneath all of our products is a massive web of partners that users don’t see, that require significant product and process investment. That’s where the Financial Partnerships team comes in. The Financial Partnership team maintains our external product relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.  You’ll manage a team of individual contributors and managers that are key cross functional players to Mercury’s product, legal, compliance, and finance teams. Your team owns relationships with everyone from our bank partners to infrastructure partners that support internal tools. Your main priority will be coaching and developing the team - you should lead with empathy, encourage the team to take on challenges and grow, and be...

For the longest time, banking* has only really served one purpose, holding money securely. In doing so, it’s also slowed us down and overcomplicated things. That’s where Mercury comes in. Banking should do more and we’re on a mission to make that happen through powerful banking solutions and simplifying all of the financial workflows that come with managing a business. To accomplish this end, we also need to ensure the trust and safety of our customers, partners and ecosystem. Thankfully, Mercury has a world class Risk team to detect and mitigate any threats. And this team is growing. We’re looking to bring on a Risk User Experience Specialist to make risk decisions in response to risk-related user inquiries, all while providing best-in-class user experiences. As a Risk User Experience Specialist, you’ll be responsible for responding to transaction limit request increases, making risk decisions on queued payments, and leveraging your general risk knowledge to escalate unusual or...

Building Mercury’s customer base has turned out to be a wild endeavor! With our continued growth in the eCommerce space, we're looking to bring someone onto our eCommerce sales team. The goal is to help us grow our customer base in this segment with our core banking product.  You’ll partner with eCommerce founders to understand their banking and cash flow needs on a deep level. Additionally, you’ll have to understand their operations and have a knowledge set of financial tools and credit products.  Here are some things you'll do on the job: Prospect, qualify, and close new opportunities on Mercury's product suite.  Be an expert in self sourcing highly qualified pipeline. Conduct high velocity sales cycles with in depth discovery. Partner cross functionally with an SDR. Figure out where you can find strong eCommerce brands and learn as much as you can about them. Quickly learn internal tools and processes to manage a large pipeline. When applicable, work with...

At Mercury, building our customer base has been a wild and exciting adventure—and we’re just getting started. As we continue to grow, we’re looking for a thoughtful, driven Account Executive to help more founders and business owners discover and thrive with Mercury. Over the past two years, we've significantly expanded our startup customer base. Now, we’re growing into new segments: eCommerce and New Verticals like Marketing Agencies, Consulting, Staffing, and more. Each of these industries has unique financial needs—and Mercury is uniquely built to serve them all. As an Account Executive, you’ll work directly with founders, business owners, and finance teams to deeply understand their operational needs and guide them to the right financial tools. You’ll immerse yourself in their ecosystems and uncover pain points to help them build great businesses with Mercury. Here are some things you'll do on the job: Own the end-to-end sales process—from initial outreach to close...

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. We are seeking a detail-oriented Senior Risk Investigator, KYC to join our team. In this role, you will be responsible for overseeing Business Process Outsourcing (BPO) activities, ensuring adherence to established procedures and standards. You will work to enhance existing queues to be BPO ready and develop new KYC/EDD controls to support new product launches, such as personal banking* services. Additionally, you will collaborate with cross-functional teams to improve Mercury's KYC program by implementing automation, customer risk ratings, and 3rd party verification software while minimizing customer friction. You will report directly to the KYC Manager and will be supported by a highly functional Risk team. *Mercury is a financial technology company, not a bank . Banking...

At Mercury, we believe great communication isn’t just about sharing information—it’s about creating clarity, connection, and excitement. As we grow, keeping our team aligned and engaged is more important than ever, and that’s where you come in. We’re looking for an Internal Communications Specialist to help shape how we share important updates, celebrate wins, and keep employees connected to Mercury’s mission. In this role, you’ll bring structure and creativity to our communication channels, ensuring employees have the right information, at the right time, in a way that’s clear, engaging, and fun. You’ll work closely with teams across the company, bringing stories to life and making internal communication feel seamless and impactful. Reporting to the Employee Communications Lead , you’ll play a key role in executing Mercury’s internal communication strategy. Your work will help foster alignment, transparency, and excitement as we scale—so if you love storytelling, thrive in...

Mercury* is building a complete financial stack for startups. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. As Mercury continues to ship new products and deliver the best experiences for our customers, the lines of scaling a company become a bit blurrier—that’s where you come in. As the Chief of Staff to the CEO, we’re looking for someone to make those lines clearer and to scale the CEO’s impact across the company; a strategic generalist who can quickly plug in across various teams and build relationships across the company to lead mission-critical, cross-functional efforts that adapt to meet the CEO’s highest business demands and drive company priorities forward.  *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. As part of the journey, we would expect you to: Support the...