Everlaw

In this role you will guide the scalable, reliable and secure building of the Everlaw platform. You will work closely with our Product, Design, DevOps, Security Engineering and our application engineering leads to synthesize requirements and prioritize efforts. You will lead roadmapping, resourcing and execution for critical Everlaw platform areas. You will work closely with our Engineering Operations team to improve processes to help with goal setting, empowerment and execution across Everlaw Engineering efforts.  Engineering is the backbone of the Everlaw Platform. We build features and functionality into the product and ensure its smooth functioning. We also provide data and insights to the rest of Everlaw. At our core, we like to build and enjoy the creative process of building software that is smart, that works well, that scales well, and that is reliable and secure. We do this by supporting and empowering our team members to do their best work, by tackling challenging and...

Everlaw is seeking a Customer Success Manager II that demonstrates our company values of respect for users, process-driven growth, and attention to detail! As a Customer Success Manager, you’ll set your own bar to build and nurture collaborative relationships with our clients to drive strong user adoption, customer satisfaction, and value, ensuring that they ultimately renew and grow their relationship with us. With enthusiasm and clarity, you’ll use your product expertise to coach and educate our clients on how to best leverage our product, troubleshoot questions related to the platform or underlying client data, and ensure that our clients are successful and delighted by their Everlaw experience. We are looking for a Customer Success Manager who is passionate about customers and the ways in which they use technology to drive results and meet their goals. Your contribution will matter as you’ll help law firms reach their full potential with a sophisticated and powerful platform to...

Everlaw is seeking a highly-motivated Director of Customer Success who embodies our company values of mutual respect, egoless communication, a drive to set a higher bar, and a relentless focus on the client experience. As a key leader of the Customer Success team, you’ll be responsible for leading a team of Customer Success Managers who are responsible for the entire post-sale client experience.  You’ll combine people, processes and technologies to deliver high impact and value added customer experiences throughout the Customer Journey. You’ll build and nurture a high performing team that is responsive, solution oriented, customer outcomes focused and innovative, constantly looking for ways to improve customer experience. You’ll develop automations that deliver customer success growth and retention motions at scale, leveraging the latest technology to surface opportunities while increasing team productivity and customer satisfaction.  You’ll also collaborate across the company,...

In this role you will guide the scalable, reliable and secure building of the Everlaw platform. You will work closely with our Product, Design, DevOps, Security Engineering and our application engineering leads to synthesize requirements and prioritize efforts. You will lead roadmapping, resourcing and execution for critical Everlaw platform projects. You will support and coach engineers in their career development and growth. You will work closely with our Engineering Operations team to improve processes to help with goal setting, empowerment and execution across Everlaw Engineering efforts.  Engineering is the backbone of the Everlaw Platform. We build features and functionality into the product and ensure its smooth functioning. We also provide data and insights to the rest of Everlaw. At our core, we like to build and enjoy the creative process of building software that is smart, that works well, that scales well, and that is reliable and secure. We do this by supporting and...

The Learning Experience Designer/Developer (LXD) is an exciting and challenging role requiring the ability to focus on behavioral outcomes and measurable results related to sales learning programs with a focus on knowledge, competencies, role changes and team structural changes.  The LXD candidate will work to drive learning outcomes using adult learning principles and best practices. This high energy person will be expected to consult with GTM Leaders and other cross-functional stakeholders to promote learning as a change agent, drive commitment, and execute on instructionally sound content development and delivery techniques, to a non-learning-focused audience.  LXD candidates must not only be able to offer consultative guidance across all modalities, but to design and develop content for assorted learning modalities under ambiguity. The role will be focusing on role specific Onboarding, Product and Systems/Tools enablement and Skill Development. Candidate must provide a...

Everlaw is looking for an experienced Demand Generation Manager to join our Marketing department in hip, sunny downtown Oakland. You’ll work as a member of our demand generation team as we expand our paid and organic programs to support our Sales team’s huge appetite for opportunities. Reporting to our Senior Manager, Demand Generation, you’ll drive the execution of new business acquisition tactics and channels (including search, social, webinars, events and email) as we experiment with what works best, and you’ll dive deep into our data to help craft insights on how to make both small (and big!) improvements in what we do. You’ll also use your process-driven mindset to implement and measure demand generation programs to drive customer acquisition. Along the way, you’ll partner with your marketing teammates to foster a culture of innovation and analytics across the customer journey.   Our goal in marketing is to bring Everlaw’s mission — to promote justice by illuminating truth...

Everlaw is seeking an experienced Sr. Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within Fortune 2000 accounts. You have experience prospecting, running discovery calls/sales presentations, negotiating, and possess a track record of closing new business with large enterprise corporations. You have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is often the first point...

Everlaw is seeking an experienced Strategic Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within Fortune 1000 accounts. You have experience prospecting, generating pipeline, running discovery calls/sales presentations, negotiating, and possess a track record of closing new business with large enterprise corporations. You have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is often...

Everlaw is looking for a highly-motivated and self-starter product designer with meticulous attention to detail and a process-driven mindset to lead the design of Bluebook, Everlaw’s design system.  You will combine your drive for pixel-perfection with a pragmatic approach that strikes the right balance between flexibility and robustness in the components you create. Your product mindset and focus on collaboration will be the primary driver behind our design system’s roadmap. Your work will matter — the experience you design for using Bluebook will streamline the front-end development process and make it more intuitive to design for Everlaw, resulting in a more modern, consistent, and accessible experience for Everlaw users. You will be a part of our Product organization which guides the strategy and development of our products. We deliver value to our users by setting our product roadmap and executing on high-quality product development with efficiency and keen attention to...

As a Senior Business Partner for Customer Experience (CX), focused on the Customer Success (CS) organization, you will use your egoless communication and be a crucial collaborator and primary business partner to CS leaders, empowering them to effectively manage their teams and drive growth for Everlaw. This is a unique opportunity to make an impact and influence the full spectrum of Customer strategy and operations including: annual planning, ad-hoc analyses and projects to drive optimization, day-to-day operations, and continuous optimization of CS systems and tools, including administration of the CS platform tool. In this role, you will be part of our GTM Strategy and Operations team working alongside CS and CX leadership, other business partners, GTM Analytics Specialists, and GTM Systems Specialists all working together to support our Sales and Customer Experience organizations. Everlaw’s mission is to promote justice by illuminating truth. Our company culture is open and...

Everlaw is seeking a Sales Development Representative that demonstrates our company values of attention to detail, setting your own bar and egoless communication!  As a Sales Development Representative, you will be instrumental in supporting our Sales team’s efforts to bring on new clients while learning the fundamental skills necessary to become a successful software salesperson. You will become an expert in researching potential customers, deliver compelling reasons to meet with our Sales Team, and learn firsthand how your efforts lead to opportunities for the company. We are looking for a Sales Development Representative who is not only curious, but agile, and adapts to the growing needs of the business. Learn more about life as an Everlaw SDR  here ! Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is often the first point of interactions for prospective Everlaw clients and the team strives to make those...

Everlaw is seeking an experienced Sr. Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within the Enterprise space. You have experience prospecting, running discovery call and sales presentations, negotiating, and possess a track record of closing new business in top Law Firms or Enterprise Accounts. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re...

Everlaw is seeking an experienced Sr. Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing expansion business within the Legal Enterprise (law firm) space. You have experience prospecting, running discovery calls and sales presentations, negotiating, and possess a track record of closing new business in top Law Firms or Enterprise Accounts. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from expanding our footprint in existing accounts by communicating how Everlaw can continue to meet and transform their eDiscovery and Litigation needs. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and...

Everlaw is looking for a Senior Financial Analyst - Revenue to join our Finance team. As a key member of the FP&A Team, you’ll be responsible for planning and forecasting revenue, analyzing customer data, reporting top-line metrics, and supporting GTM teams.  You will also work across Finance on month end close processes to enhance our workflow and systems in line with company growth. This role will actively participate in annual budgeting, planning, and our rolling forecast. Reporting to the Director of FP&A, you’ll have the opportunity to roll up your sleeves to help scale an organization that is doing meaningful work in the industry, valuing truth and helping our users discover it. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant, and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If...