We are a category-defining Customer Experience Automation Platform (CXA) that helps over 185,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 925+ pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text. 

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here

As one of the fastest-growing SaaS companies in the world, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 185,000 today to millions. We have been ranked in Best Places to Work on Built In Chicago in 2023, a best workplace for remote employees by Quartz and received recognition as a great place to work across all of our regions,  and continue to be globally recognized for our employee-centric culture here.

Mar 20, 2025
Full time
ActiveCampaign Kraków, Poland
We are looking for an experienced Engineering Director to provide technical expertise and people leadership to lead full-stack development for our newly created engineering hub in Poland.  This leader will be responsible for forming a new team experienced in scaling products and creating compelling end-user applications. Additionally, you will serve as our local Site Leader, ensuring a seamless blend of our company culture with local influences. You will be responsible for budget planning, resource allocation, team building and talent retention.   What your day could consist of: Site Leadership: Be the face of ActiveCampaign's Poland hub, maintaining a strong local presence. Drive initiatives to integrate company culture, fostering a sense of unity and global community. Ensure that the local site operations are aligned to company objectives and initiatives. Additional Site Lead responsibilities include: Foster strong relationships with local partners, government entities,...
Mar 20, 2025
Full time
ActiveCampaign Chicago, IL, USA
We are currently seeking an IT Manager that will take over and manage many of our internal IT requirements. This role will allow the right person the ability to have an immediate impact on the organization and will also afford the opportunity to collaborate with multiple internal stakeholders across the company and external vendors on a variety of IT related projects.   What Your Day Could Consist Of: Manage a Global IT team, ensuring best practices and consistency. Ensure SLA’s, response times and recovery time objectives are met. The team has members in the US, Ireland, Australia, and, soon, Costa Rica. Effectively lead the maintenance and development of systems management platforms, help desk tools, alerting, and account provisioning/deprovisioning systems and processes. Automate routine and repetitive tasks to automate team efficiency. Lead IT’s Zero Trust projects and be a champion and thought leader in the area. Partner with the Information Security team...
Mar 20, 2025
Full time
ActiveCampaign USA
  What you will do within both Postmark and ActiveCampaign: Assist with AUP, ToS, and Compliance policy enforcement. Document troubleshooting and problem resolution steps. Collaborate with Trust & Safety, Deliverability, Engineering, Success, Support, Legal, and Sales on strategic projects to scale Compliance processes and be an advocate for the Compliance team.  Ensure that ActiveCampaign/Postmark and its clients are always up to date with the most recent and relevant industry laws and regulations. Resolve escalations and redirect situations using clear communication and an in-depth understanding of how to balance customer needs and business requirements, resulting in successful outcomes for both. Assist with QA and coach the team on opportunities to improve. Develop solution-based recommendations to drive improvements to protect both platforms and our customers from compliance risks. Champion cross-functional initiatives to improve technical and...
Mar 19, 2025
Full time
ActiveCampaign Chicago, IL, USA
We are looking for an Account Executive to join our team. At ActiveCampaign, the AE team manages and closes deals through a combination of inbound pipeline and their own self-sourcing and outbound activity. Our ideal team member will be a high-performing consultative seller who has a history of achieving sales quotas in a performance-driven organization (SaaS preferred). On this team, we value putting our customers first. We obsess over the customer, and believe that a remarkable customer experience starts with heart, intuition, and curiosity. At ActiveCampaign, the customer experience begins with our sales teams.   What your day could consist of: Managing a pipeline of active deals from qualification to close Generating new opportunities through outbound activity  Learning and communicating ActiveCampaign's product offerings to prospects and customers with a consultative approach Exceeding activity, pipeline and revenue goals monthly Consulting with prospects to...
Mar 19, 2025
Full time
ActiveCampaign Chicago, IL, USA
We are seeking a Compliance Manager to contribute to the continued development and growth of our risk management and compliance program. This individual will be responsible for improving a global risk and compliance security program at a fast paced international company. This position serves as the internal compliance manager that will oversee and be responsible for the designing, implementing, supporting and maintaining of policies and security solutions to support ActiveCampaign’s SOC2 and ISO 27001 within a SaaS application environment. The Compliance Manager is responsible for managing and executing several simultaneous initiatives and must be highly organized.   What your day could consist of: Champions and leads the ISMS program at an enterprise level, including the development and management of policies and procedures Works within the cross-functional team members and departments to internally audit and collect evidence for implemented security controls...
Mar 18, 2025
Full time
ActiveCampaign Chicago, IL, USA
As Director, FP&A you will play a critical role in driving the financial performance and growth at ActiveCampaign. This is an exciting opportunity for a strategic and analytical finance professional to make a significant impact in a fast-paced and innovative environment. To excel in this role, you must have a strong background in finance and business strategy, exceptional leadership skills, and a passion for driving results. If you are a motivated and forward-thinking individual with a proven track record of success, we want to hear from you.   What your day could consist of: Lead financial planning and analysis, including budgeting, forecasting, and financial reporting, to support decision-making and drive business growth. Develop and implement financial strategies and plans, aligned with the company's overall goals and objectives. Monitor and analyze financial performance and provide insights and recommendations to senior management and other stakeholders....
Mar 18, 2025
Full time
ActiveCampaign Chicago, IL, USA
ActiveCampaign is seeking an experienced Executive Assistant to partner with several of our key leaders. This position will have the ability to have a large, noticeable impact across the entire organization by providing key project management, efficient scheduling, and coordination with other teams and Executive Assistants on best practices. Primary functions include Executive Support, Project Management, Scheduling, and Communications.    What your day could consist of: Work closely with executive leaders to provide oversight on projects, ensuring key stakeholders are updated, and deadlines are met Identify opportunities to create new processes or behaviors that enable alignment, strong communication, and effective collaboration across multiple stakeholders Organize and facilitate meetings as necessary (e.g., creating agendas, taking notes and action items, drafting correspondence, and following up to see action items through to completion) Book and coordinate...
Mar 18, 2025
Full time
ActiveCampaign Dublin, Ireland
The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign. They aim to uncover needs with a discovery process, craft the perfect customer journey during an enablement call, and close the deal.   What your day could consist of: Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase. Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively. Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s...
Mar 18, 2025
Full time
ActiveCampaign Kraków, Poland
We’re looking for a Product Designer to join ActiveCampaign’s Design team. As a Design team member, you’ll be responsible for working with designers, product managers, engineers, and leaders to design experiences for ActiveCampaign users. Our team strives to create intuitive, efficient, and delightful experiences across every product touchpoint.  This role will be aligned to ActiveCampaign’s Content Creation team with a focus on our email designer. You’ll partner with your team and work across every step of the email creation journey, from creating templates and campaigns to imagining the future of how marketers will leverage AI in their creative process.   What your day could consist of: Collaborate across teams to define, shape and improve user experiences across the platform Explore innovative ways in which we can delight our users through thoughtful, intuitive, and holistic experiences Anchors decisions in data and research. You’ll use research as a key...
Mar 12, 2025
Full time
ActiveCampaign Kraków, Poland
We are currently seeking a talented Microsoft Dynamics 365 Software Engineer to join us as we extend our marketing platform and work to scale with our quickly growing user database.  You will be assisting the team with the design, development, testing, and operation of customized Microsoft applications, components, and integrations. This is an exciting opportunity to join a growing organization that truly cares about its people and their personal development.   What your day could consist of: Work on a cross-functional team to build an improve the ActiveCampaign platform, and collaborate with the team to design and build new features and capabilities Optimize systems to improve stability, performance and scalability Produce quality, tested code, and help define coding standards and best practices Ability to evaluate and communicate tradeoffs Keep informed on industry activity and advocate for new patterns or approaches when appropriate Participate in external...
Mar 11, 2025
Full time
ActiveCampaign Dublin, Ireland
The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign. They aim to uncover needs with a discovery process, craft the perfect customer journey during an enablement call, and close the deal.   What your day could consist of: Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase. Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively. Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s...
Mar 10, 2025
Full time
ActiveCampaign USA
We are looking for a strategic and results-driven Director of Marketing Analytics and Operations to lead our Marketing and GTM analytics strategy. This key role will blend operational expertise with analytical thinking to drive growth through data-driven decisions and process optimization. You will play a pivotal part in shaping our marketing approach, empowering the team with actionable insights to improve performance and enhance customer journeys. In this role, you will develop and optimize a comprehensive Marketing data and reporting framework and work cross-functionally to improve the full-funnel GTM strategy. You will help streamline our marketing technology stack and processes to enhance our customer engagement and achieve our business objectives.   What your day could consist of: Marketing Reporting Framework: Design and optimize a robust framework that delivers actionable insights into marketing performance and customer journeys, aligning with business...
Mar 10, 2025
Full time
ActiveCampaign Chicago, IL, USA
The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign. They aim to uncover needs with a discovery process, craft the perfect customer journey during an enablement call, and close the deal.    What your day could consist of: Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase. Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively. Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the...
Mar 06, 2025
Full time
ActiveCampaign Chicago, IL, USA
At ActiveCampaign, Software Engineers work as part of a cross-functional product team in the design, implementation and maintenance of ActiveCampaign’s software product. In this role, you will join the Growth Team, who performs full-stack engineering to design and build new features and capabilities while solving technical problems. The Growth Team runs revenue growth experiments within the ActiveCampaign product and implements longer term revenue growth strategies including customer purchase and upgrade flows, and billing management. Have we said “revenue growth” enough? This is a highly business outcomes focused team!   What your day could consist of: Independently produce quality, tested code according to coding standards, best practices, architectural technical vision.  Troubleshoot and debug large scale systems (user base of 165K+).  Validate designs by building performance and load testing tools.  Measure and optimize production systems.  Collaborate with...
Mar 04, 2025
Full time
ActiveCampaign Kraków, Poland
The SRE MailOps team’s mission is to maintain and improve ActiveCampaign’s mail infrastructure and tooling to provide our customers with a best of breed deliverability experience. Our vision is to provide mail sending functionality that is highly available globally, reliable, cost optimized, and scalable. Our infrastructure is deployed in 3 regions  across the world and supports billions of messages per day. Our customers expect high reputation shared IPs with extremely high uptime. We aim to achieve our platform vision by 1) building a best-in-class MTA infrastructure using both PowerMTA and open source alternatives KumoMTA with 4 9s of availability, flexibility, security and compliance, 2) providing APIs, abstractions, infrastructure, composable services and self-service interfaces to accelerate product delivery, 3) optimizing cost-to-serve to achieve profitable scale, and 4) automating repeatable, time consuming and complicated infrastructure tasks and by building self service...
Mar 03, 2025
Full time
ActiveCampaign Heredia Province, Heredia, Costa Rica
As our company continues to grow at an incredible pace, we are expanding our IT team and seeking an IT Specialist based in Costa Rica . This role will play a critical part in managing internal IT operations, ensuring seamless technology experiences for our employees, and supporting various IT initiatives across the organization. This is a fully on-site role, requiring the IT Specialist to be in the office five days per week to provide hands-on support and maintain IT infrastructure   What Your Day Could Consist Of: Providing IT support to employees, troubleshooting issues related to hardware, software, networking, and security. Managing and maintaining Mac devices using Kandji, including deployment, updates, and security policies. Overseeing office IT infrastructure, including A/V equipment, networking hardware, and conferencing systems. Supporting Okta SSO and user access management, ensuring secure authentication and application provisioning....
Feb 26, 2025
Full time
ActiveCampaign USA
As a Senior Social Media Manager, you will develop and execute a global social media strategy that enhances ActiveCampaign’s brand awareness, builds strong brand affinity, deepens our audience engagement, and drives business growth across key regions. Your work will be instrumental in shaping how ActiveCampaign is perceived in the market, fostering meaningful connections with our community, and ensuring our brand stands out in a competitive landscape. ActiveCampaign’s product portfolio includes solutions like ActiveCampaign (marketing automation & CRM), Postmark (transactional email), and ACHQ (franchise marketing automation), each requiring tailored messaging and content strategies to engage diverse audiences effectively. This role will focus on channel strategies, audience engagement, GTM execution, and localized approaches for international markets, ensuring that each product and audience segment is reached with the right message at the right time. You’ll create...
Feb 19, 2025
Full time
ActiveCampaign USA
At ActiveCampaign, we empower small businesses to thrive by providing the tools they need to grow, connect, and deliver value to their customers. Our Platform Product Management team focuses on advancing ActiveCampaign's differentiation in automation, data, and AI to provide powerful, intelligent marketing solutions for businesses worldwide. As a Product Manager in the Platform Product Management group, your primary focus will be on building and enhancing our platform's capabilities, with a special emphasis on automation, data-driven decision-making, and AI-powered features. You will lead 1-2 teams through the planning, execution, and iteration of impactful platform features that enable our customers to scale their marketing efforts with ease and precision. Specific projects and team areas will be flexible based on business priorities, so you will have the opportunity to adapt your focus to the most critical initiatives at any given time. This role will collaborate...
Feb 18, 2025
Full time
ActiveCampaign USA
Are you a passionate storyteller with a talent for showcasing how software can empower small businesses to achieve big results? We are looking for a Senior Product Marketing Manager to join our team! As a key member of our Product Marketing team, reporting to our Director of Product Marketing, you’ll own the product go-to-market strategy for your product area(s), collaborating with the GTM teams to bring our messaging and positioning to life. You will drive cross-functional collaboration and alignment to launch product innovations that demonstrate market impact and improve customer adoption. And you’ll partner with our Product team to develop and refine the product roadmap and drive customer value. If this sounds like you, let’s create something amazing together!   What your day could consist of: Go-to-Market Strategy: Define and own the go-to-market strategy and tactics for your product area(s), leveraging market insights, buyer personas, and competitive analysis to inform...
Feb 14, 2025
ActiveCampaign USA
The VP of Customer Success will be responsible for overseeing the entire customer journey, from onboarding and adoption through ongoing support and retention, to ensure our customers are deriving maximum value from our products. You will oversee Customer Success (CSMs) and Onboarding, develop strategies to enhance customer satisfaction, reduce churn, and identify opportunities for growth. The ideal candidate will have extensive leadership experience in customer success management and onboarding, particularly in SaaS for SMBs or tech environments, with a strong track record of scaling customer-facing teams through data and technology.   What your day could consist of: Develop and implement the overarching strategy for Customer Success that aligns with business objectives, with a focus on net customer retention, satisfaction, and expansion Collaborate closely with the CRO and other senior leaders to define key performance indicators (KPIs) for customer success and ensure...