ServiceTitan

What you'll do:  Own: Own from end to end the short and long term technical vision of your team Design & Revamp: Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale Improve Efficiency: Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team Discover: Identify opportunities to extract or develop systems beneficial for multiple teams Empower: Mentor and guide Engineers across engineering as a whole 60% development / 40% working on everything else Teambuilding: Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests) Strategy:...

Ready to be a Titan?  We’re looking for a customer backed, data-driven messaging expert and execution-oriented product marketer to own product narrative and go-to-market strategy for Service Titan’s Financial Technology (FinTech) products. What you'll do:  Create and execute a multi-year plan to drive sales leads and self-serve adoption of ServiceTitan's FinTech product portfolio. Develop differentiated positioning and messaging for products that inspires customers and drives action. Influence the product roadmap by continually refining and synthesizing your understanding of the market, competition and customers we serve. Strategize with sales leadership on what sales enablement materials and practices are needed to supercharge go-to-market. Oversee the material development process, co-own the numbers. Develop go-to-market strategy and execute campaigns across multiple product lines to drive product adoption and growth. Prove efficacy with...

Ready to be a Titan? As the Sales Development Manager (SDM), you will play a pivotal role in shaping and implementing ServiceTitan’s Outbound Sales strategy. You will join a rapidly growing team and will be involved in helping recruit, onboard, and train numerous new hires for success. If you thrive in a fast-paced and exciting environment and want to help build out an extraordinary team and company, then this is the role for you.Your primary focus will be on the outbound Sales Development Rep (SDR) team. Cold Calls, Cold Emails, Direct Mail, Creative Follow up, whatever it takes to help us find and help as many service contractors as we can. This role is incredibly important to the entire company, and you will be working hand-in-hand with leadership to build out the best SDR team in the country. What You'll Do: Manage the SDRs on objectives and performance achievement Monitor lead processes, metrics, and catalyze pipeline creation Shape and implement SDR strategy...

Ready to be a Titan? ServiceTitan’s Senior Specialist AI and Martech is a remote role that serves as the creator and builder of AI software solutions for the Marketing team. This future Titan will be a key resource in helping build out solutions that combine AI with marketing and sales technology in order to deliver enhanced marketing capabilities to the Marketing org resulting in higher efficiency and effectiveness of marketing programs. We are looking for a candidate who has experience with and an obsession for all things Martech, as well as excellent communication skills and a knack for communicating complex topics clearly and effectively. What you'll do: Build the marketing AI operations program from the ground up. Develop a strategic roadmap for AI integration within the marketing department. Identify all areas of marketing where efficiency and effectiveness can be improved via AI tools. Prioritize across all AI opportunities within...

Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What you'll do: Architect, design, and implement user-facing features end-to-end Work with product managers, designers, and engineers to prototype and implement product features Communicate effectively with other engineers, product managers, customers, and partners. 70% development  / 30% working on requirements, mentorship, supervision. What you'll bring: 8+ years of industry experience Expert-level knowledge of: Microsoft .NET technology stack (C# /...

At ServiceTitan, our Experience Design (XD) team is at the forefront of revolutionizing the home services industry by solving real-world challenges. We’re on the hunt for a dynamic Senior User Experience Researcher who is passionate about driving strategic initiatives that will elevate the user experience for our Mega-Enterprise customers and enhance UX quality through data-driven insights. If you’re eager to make a significant impact in a fast-paced environment where your work truly matters, we want to meet you! Strategic Focus Areas for this Role: 1. Revolutionizing the Mega-Enterprise Customer Experience: Imagine leading the charge to transform how our largest customers—those managing centralized services across multiple branches and locations—experience ServiceTitan. You’ll dive deep into the unique challenges of these Mega-Enterprise clients, uncovering insights that will shape product innovations and empower them to fully harness the value of our platform. Your...

Ready to be a Titan? ServiceTitan is looking for a Staff Full Stack Engineer (Staff Software Engineer) to help us build smart, compelling, and intuitive applications for our products. This is an exciting role for an engineer to come in and develop the major application features in a rapidly growing, fast-paced environment. We build for product excellence, focus on smart solutions through innovation and technology, have an amazing growth-oriented culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary! You will be primarily responsible for designing, creating and maintaining complex web-based solutions built on top of a set of loosely coupled microservices. You will work closely with product, design and various engineering teams to develop and deliver scalable, secure, rock-solid, production ready features. You will be expected to iterate rapidly while...

Ready to be a Titan? We’re looking for an Engineering Manager who will help us lead our telecom platform team within the engineering organization at ServiceTitan. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity. What You’ll Do Take end to end ownership of team(s) projects. Mentor and guide engineers within your team(s) and occasionally cross team Help your team to improve their performance, the quality of their work; make major design decisions Collaborate with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks and blog posts) and screening (HackerRank tests) Communicate effectively with developers, product managers, customers, partners, and other leaders Most...

Ready to be a Titan? The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes.    Position Overview The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each responsible for managing 4-6 projects at a time. This role requires proactive engagement with clients on a weekly basis, ensuring the successful...

We create outsized value by solving real-world problems in the home and commercial services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product managers, designers, and product marketers work closely with our thousands of customers to help make their lives easier through technology. We embrace design thinking and agile development to ship hundreds of new features. We measure our success based on our customer’s success. We strive for real impact to improve the lives of our customers. As a Product Manager, you will be a member of a highly talented and innovation focused team that is responsible for building and supporting the Estimates and Proposals area to help our customers build effective estimates and professional proposals to present to their customers and convert into sales. You will help support all aspects of the product development lifecycle, including research and...

We’re Aspire, a ServiceTitan company  We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture. Ready to make your career move? The Software Engineer I will be responsible for implementing functional software solutions for Aspire’s Crew Control product. Crew Control is a lightweight...

Ready to be a Titan? You will be part of the Mobile QA Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on native apps , have an amazing culture, and love to solve complex problems. What You’ll Do: Lead and mentor a group of Mobile QAs/QA automation Engineers and work closely with Products, and developers on automating our test cases and scenarios. Provide ideas and extend our test frameworks as needed and develop new testing tools Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated. Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable. Work closely...

Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We work in a collaborative environment to ensure we deliver an exceptional customer experience. We provide solutions that build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. As a Customer Support Advocate you will become an important member of the Customer Support team, influence the company's continued success, and represent ServiceTitan to its customers. What You’ll Do: Assist customers with all aspects of our software via phone, chat, email and...

Ready to be a Titan? As a technical writer at ServiceTitan, you’ll be part of and represent the Documentation team across the Product org and beyond, supporting assigned product areas through engaging and effective content creation, including new-feature documentation, content updates, release notes, and other customer-facing material. The Documentation team is made up of talented tech writers you’ll collaborate with as you work with developers, quality engineers, product managers, customer support, and usability experts to make our products easier to use. You’ll assist the Documentation team with ongoing improvements to the content and maintenance of the ServiceTitan Knowledge Base, as well participate in internal documentation projects as needed. What you'll do: Produce with impact: Develop effective documentation that promotes self-service and efficiency for our end-users and internal employees. Learn to think and ask questions like our users to produce...

Ready to be a Titan? As a Customer Success Manager, Strategic Accounts , you’ll manage the long-term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterprise customers). You’ll create partnerships with management contacts in strategic accounts and collaborate on projects and initiatives to drive ongoing success, product adoption, and evangelism with franchise owners and end users.  The ideal candidate will be able to quickly learn new software, proactively manage accounts to meet internal and external goals, turn customers into partners, and be comfortable wearing many hats to meet changing customer and project needs. What you'll do: Develop strong working relationships with corporate contacts in strategic accounts  Coach and train on product best practices and workflows to corporate staff, franchise owners, and end users  Collaborate with customers and product managers to manage...

Ready to be a Titan? We are seeking a Principal Product Manager to lead the development of our productivity tools suite, including (but not limited to) capabilities like communication (internal and external), notifications and alerts, to-do lists, personal AI assistant, and calendar visibility within our enterprise SaaS offering. In this role, you will be responsible for building extensible capabilities that cater to both a diverse range of personas and a diverse range of vertical trades (e.g., hvac, roofing, construction). You will work closely with cross-functional teams to ensure that our tools not only meet but exceed the needs of our customers, driving their efficiency and enhancing their overall experience.   What you'll do: Product Vision & Strategy: Define and drive the product vision and strategy for the productivity tools, aligning them with the company’s overall goals and customer needs. Customer-Centric Development: Work closely with customers,...

Ready to be a Titan? ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer’s success. We strive for real impact. We are looking for a talented Senior Product Designer that enjoys solving complex problems with data-informed solutions. This person will be a core member of our growing design team in helping to create a best-in-class Enterprise SaaS product with...

Ready to be a Titan? You will be part of the Engineering team at ServiceTitan responsible for the technical development of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing organization. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We are looking for someone to contribute to our product quality by building out automated tests to improve coverage, assisting in authoring test plans, and enabling developers to move faster by ensuring our tests are reliable, performant, and correct. We need technically capable, forward-looking, automation engineers who are excited to contribute, learn and grow. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with...

Who We Are: We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industries and a proud member of the ServiceTitan family since 2022. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture. What We’re Looking For: We are seeking an experienced Creative Manager with a background in copywriting to join the Brand and Creative team. Reporting to the Interim Associate Creative Director, Copy, the successful...

Ready to be a Titan? This role reports directly to the Accounts Payable Manager and will play an integral and supportive role in the Accounts Payable and Employee Expense business process. In addition, this position will support month- end tasks. The key functions of this role include but are not limited to the following: What you'll do: 3-Way matching: Process P.O. invoices on a daily basis in an efficient and timely manner Non-P.O. invoice processing following our spend policy Maintain and update our Supplier records in our system Manage and verify expense reports, ensuring their compliance with company policies Classify invoices and expense reports with correct GL accounts and departments, ensuring proper entry into the financial system Investigate and resolve problems associated with the processing of invoices and expense reports Work with Internal Stakeholders to provide guidance on our...