Checkout.com

About the role: Product PMO (Program Management Office) is a strategic partner for Product and the rest of the organization in orchestrating a framework of cross functional delivery processes and program management whose ultimate goal is the successful enablement of the product roadmap and the overall company’s OKRs.  This framework transforms the OKRs into a clear, strategically aligned, focused and effective portfolio of programs, projects and product increments and associated cross functional plans of action that span multiple departments and are focused on delivering incremental and measurable value to Checkout and its customers. As a Staff Program Manager, you will operate at a high level of strategic and operational excellence. Reporting to the Product PMO, you will lead the implementation of foundational planning and cross-functional delivery frameworks, securing senior stakeholder buy-in and managing programs critical to Checkout’s global growth. You’ll play a key role...

The Revenue Enablement Specialist is responsible for supporting the wider Revenue Enablement team with content production, process management and improvements, reporting and communication. What you will be doing Collaborate cross-functionally with multiple stakeholders and teams such as Commercial, People, Product, Operations and Marketing teams. Build content and resources for in-person and e-learning training (including videos, slides, smartpages and certifications) Maintain content libraries and repositories. Manage internal communication campaigns via email, Slack, and similar tools. Manage operations for in-person and virtual training events, such as booking suitable venues and ensuring resources are prepared.  Coach commercial colleagues to enhance their sales methodology (including call reviews, role plays and performance frameworks). Deliver training for new and existing colleagues. Manage data from training and other initiatives (including the analysis of data to...

Local and alternative payment methods (APMs) play a crucial role in helping businesses around the world reach customers in ways that are tailored to each of hundreds of different markets. This value comes with immense complexity as each payment method is intricate and dynamic. The payment specialist will play a key role in the end to end delivery for launching new payment methods, as well as in ongoing maintenance. For new payment methods, the Payment Specialist will work with a range of cross-functional teams including engineering, accounting and treasury to lay out testing plans, complete provider certification, set up and troubleshoot settlement reconciliations, analysing and implementing ways to reduce reconciliation breaks. For existing payment methods, whether it's a feature based on commercial request or driven by payment methods, the Payment Specialist will be responsible for gathering the required information and presenting it to the product team with a clear description...

As a Sr. Specialist on the Insights & Analytics Team this individual will be responsible for working closely with cross-functional teams including Customer Success Management, Business Intelligence, and Product in order to enable our merchant-facing teams to deliver data-driven decision making and actionable insights in support of our Merchant business goals and reinforcing value of Checkout's products in order to drive adoption of our technology. Specifically:    Responsible for producing the analytics tools, frameworks, and supporting collateral in order to enable our Commercial team in delivering data-driven and actionable insights to our Merchants.  Working in close partnership with the RevOps and Business Intelligence Teams to design, deploy, and drive adoption of commercial data toolkit that power our value Business Value models, Benchmarking tools, and Customer Quarterly Business Reviews  Partnering with leaders in our CSM organization to standardize and train...

As Manager, Issuer Relationships at Checkout.com, you will lead issuer engagement efforts in the region, working closely with the Global Head, Issuer Relationships to build strategic partnerships with issuing banks.  Your role will focus on optimizing payment performance by addressing soft declines, resolving discrepancies, and identifying opportunities to improve card authorization rates for merchants. You will leverage your expertise in issuer risk, fraud management, and authentication processes to advocate for best practices and drive better payment outcomes. Engaging with external stakeholders, you will represent Checkout.com in industry forums and thought leadership events, strengthening awareness of our payment optimization capabilities. Internally, you will collaborate with Financial Partnerships, Payment Performance, Data Analytics, and Commercial teams to harness data-driven insights that enhance merchant success.  Using Checkout.com’s analytics tools, you will...

Checkout.com is seeking a collaborative contributor to join the Commercial Strategy & Performance function within the Revenue Operations team. This contributor will serve as the key business partner to our EEA Commercial Leadership team (expanding across Spain, France, and the Netherlands); acting as a thought partner, offering data-driven insights on business trends and other key commercial KPIs related to productivity. This role will be responsible for the region's revenue forecasting, driven by a regular forecasting cadence and pipeline management process. They will be an agent for change, leading and delivering on company-wide GTM initiatives such as sales territory planning, verticalisation, and customer segmentation. They will help operationalise the EEA Commercial strategy by implementing structure, process improvements, and lead cross-functional projects by working closely with stakeholders from different departments in and outside of the Commercial function, e.g....

The Role At Checkout.com, our 12-month Graduate Scheme is designed to kickstart your career in fintech by immersing you in the core operations of a global payments' leader. As a Merchant Operations Graduate, you’ll be responsible for supporting our merchants in either a Merchant Care role, or a Merchant Configuration role. As a Merchant Configuration graduate, you will be supporting the seamless setup and maintenance of merchant accounts, ensuring accuracy and efficiency in every configuration.  As a Merchant Care graduate, you will directly be supporting our merchants, handling their inbound queries. In both roles, you’ll develop a deep understanding of our internal systems, products, and processes, working closely with cross-functional teams to help merchants transact smoothly and scale confidently on our platform. As part of Checkout.com’s Graduate Program you’ll work alongside experienced professionals, gaining hands-on experience and a comprehensive introduction to...

The Role At Checkout.com, we’re building the future of online payments — and our Risk Operations team plays a key role in protecting our platform and ensuring smooth transactions for merchants. As a Risk Operations Graduate in our 12-month program, you'll help manage merchant risk, develop expertise in credit and fraud assessment, and learn how to apply scheme rules and regulatory requirements to real-world cases. You’ll benefit from tailored training, mentorship, networking events, and professional development sessions — all designed to support your growth and leadership potential. As part of Checkout.com’s Graduate Program you’ll work alongside experienced professionals, gaining hands-on experience and a comprehensive introduction to digital payments and technology. The program offers an extensive learning experience through technical training, professional development workshops, and direct access to industry experts. You'll be part of a global Early Careers, Graduate...

Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.  We're looking for engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com’s portfolio of products and services who all have a real customer first philosophy. As a Senior Frontend Software Engineer embedded within a multifunctional team, you will collaborate with Product and Design counterparts to lead the UI implementation of Checkout.com products and services, ensuring our merchants enjoy an optimal experience across all frontend touchpoints. We seek engineers who are versatile,...

In this role, you’ll be working in a lean team, working on building Checkout’s own People Operating System. Your role will be to build products that all of our 2000+ employees will use every day, from product ideation to shipping it. Our teams vision is to create the Operating System for everything about our People at Checkout. We are creating the full OS suite from when folks haven’t yet made the leap to join Checkout, to when they become an alumni, and with everything in between. We believe that investing in our own internal OS will empower our people to truly thrive, by giving them a full suite of tools tailored to our Culture, Operating Principles, and to their needs, that they can use every day. We embody our Run Lean and Pace Matters Operating Principles. We are building a Checkout People OS team that is lean by design, where the people who define what should be built are also the people who build it. We strongly believe that iterating fast (e.g. in a matter of days) is...

Checkout.com is actively looking for an Analyst I, Assurance and Investigations who will perform quality assurance reviews of the different AML areas such as merchants’ underwriting and periodic reviews, transaction monitoring, sanctions among others; stay abreast of regulatory, business, and organizational changes; develop and recommend solutions to improve operational effectiveness; enhance overall quality of the Assurance function, and communicate findings and recommendations in a clear, concise, and constructive manner. The ideal candidate will have demonstrable experience in the financial crime world, as well as the ability to communicate data in a consumable, sustainable and presentable format. It will also be a proactive and confident individual with strong analytical, organisational and technical skills, and one who can demonstrate the ability to exercise good judgement in a fast-paced environment. You'll be part of the Compliance team, and this role will work closely...

We're looking for a seasoned Senior Android Engineer to join our Mobile Team. In this role, you’ll work closely with our Product and Engineering teams to design, build, and refine Android features that power exceptional customer experiences across our applications. You’ll take ownership of delivering high-impact solutions from concept through deployment, with a strong focus on scalability, performance, and security. As a key contributor, you’ll help define the architecture of our Android SDKs - critical tools for partners integrating our payment solutions - and lead by example in code quality, team collaboration, and platform advocacy. How You’ll Make an Impact Lead Feature Development: Collaborate across disciplines to define, build, and optimize Android features that integrate seamlessly within our microservices-based platform. Code Craftsmanship: Write clean, maintainable, and well-tested Kotlin code, helping drive engineering excellence across the Android codebase....

We are seeking a motivated and detail-oriented Analyst I to join our Merchant Configuration team. This role focuses on the timely and accurate configuration of our merchants, as well as executing changes to their existing configuration. The ideal candidate for this role is someone with a customer-centric mindset, a strong team player, having work experience in an operational role in a multinational environment. This position requires working on public holidays in Mauritius, while observing leave on public holidays in US. Candidates must be available to work a fixed shift from 10 pm to 6 am Mauritius time in office. Key Responsibilities: Set up, update, and terminate merchant accounts efficiently, ensuring all processes are followed accurately. Participate in ad-hoc projects, contributing to team initiatives and goals. Develop a deep understanding of our configuration products. Assist in navigating queries with appropriate support channels to ensure timely...

We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost.  Checkout.com is looking for a Senior Data Analyst to join our Payment Success team to craft an all-encompassing payments strategy tailored specifically for our Tier-1 merchants. You will be the main point of contact for a merchant regarding their payment performance. You will play a critical role in defining, delivering and building tools for the right insights to showcase the value of our optimal payment strategies.  You will work closely with Payment Performance engineers and data scientists leveraging cutting-edge technology and data insights. You will also collaborate regularly with other teams and cross-functional stakeholders to establish priorities and drive merchant performance improvements. What you’ll be doing: Deliver expertise and guidance...

Checkout.com is searching for a passionate and driven Senior Manager, Equity to join our dynamic Reward team! This isn't your typical equity role – we're a global fintech leader experiencing incredible growth, and you'll be at the forefront of developing and scaling our share plans to attract and retain top talent around the world. Imagine having a direct impact on how we reward our employees for their contributions, collaborating with senior leadership on key decisions, and ensuring our equity programs are best-in-class. If you thrive in a fast-paced environment, possess a deep understanding of global equity compensation, and are excited to take ownership of a critical function, then this is the opportunity for you! Reporting to the Director, Reward, this role is instrumental for the strategic development and administration of share plans across Checkout.com. This includes: Helping to drive the strategic direction of our share plans in alignment with business strategy and...

The role Join Checkout.com's Global Events and Field Marketing Team as a Senior Events and Experiential Marketing Specialist. Support the end-to-end management and execution of hosted and sponsored events to drive business growth by partnering closely for our North American commercial teams. Collaborate with expert regional marketers to develop and implement a comprehensive account-based marketing strategy, encompassing events, experiential marketing activities, and global initiatives. Your attention to detail, planning skills, and data-driven mindset ensure events align seamlessly with strategic goals. How you’ll make an impact As the Events and Field Marketing Specialist, you'll support the execution of our field events. You will work to build strong relationships with commercial teams and collaborate cross-functionally. Your responsibilities will span the entire event lifecycle, including: Assist in developing and executing a regional event strategy, including the...

How you'll make an impact Provide technical support to merchants during their implementation of Checkout.com payment processing technology Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support Interact with the Product teams to pinpoint improvement ideas Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions Ability to multitask with multiple projects and integrations of customers Maintain/update existing libraries/plugins used in...

We’re looking for a Data Scientist to join our Risk Analytics team at Checkout.com. In this role, you will develop, implement, and maintain data-driven models and analytical frameworks to proactively identify and manage merchant risk. You’ll work with large-scale data, apply advanced analytics techniques, and partner closely with stakeholders across the Risk Operations function to deliver actionable insights that drive smarter risk decisions. How you’ll make an impact Design and develop risk models and anomaly detection algorithms to monitor merchant behavior and flag high-risk activity Apply machine learning, statistical modeling, and time series analysis to detect patterns and trends in large datasets Translate business problems into data science solutions by collaborating with risk, engineering, and product teams Continuously evaluate, tune, and improve model performance and operational efficienc Develop dashboards, visualizations, and reports to...

The role Please note: This is a hybrid-based position in line with our global company policy with 3 days per week in our Atlanta Office. We’re looking for a strong Underwriter with a background in payments and/or financial analysis to join our NORAM Underwriting team. You will be part of a team that is responsible for underwriting enterprise customer applications with a focus on analysis relevant to Business Models, Credit Exposure, Due Diligence, Financial Analysis, and Scheme Rules. This role offers a unique exposure to our core business areas, collaborating closely with our key internal players (Business Development, Financial Partnerships, Sales, Risk, Compliance, Legal teams, and Senior Management) and our high-value merchants and partners.   How you’ll make an impact: Conduct business model analysis in line with internal policy guidelines and apply evaluation techniques to achieve the desired results for complex deals. Calculate exposure in line with existing...

Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat) Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions. Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution. Educate merchants on platform features, payment processes, and best practices to optimise their experience. Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery. The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing WeChat support as needed. Qualifications Fluent in Mandarin and English; can read and write in Japanese at a working proficiency level. 2+ years of experience in support or operations roles, preferably...