26 jobs found in shanghai

The role Checkout.com is actively looking for an enthusiastic and inventive Manager, Account Management to nurture and maintain long-term relationships with our Tier-1 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. Whilst maintaining your own portfolio, you will act as one of the CSM leads in the region. You you will look after and manage a team of five, supporting them with their growth,...

What your responsibilities will be:  Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat. Work with Engineering and Product teams where necessary to escalate and resolve issues. Prioritise and manage cases, documenting troubleshooting activity in a case management system. Build technical domain expertise for Checkout products and operate as part of a diverse and international team. Document your knowledge for the team by creating help articles for our internal knowledgebase. Manage your time effectively as workload and priorities change through the day. Proactively identify where an issue may require additional help or escalation. Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself. Build...

What you’ll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. Training and Demo: Help upselling efforts with merchant demonstrations and technical training -  hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables. Project Management: Lead and coordinate the addition of new payment solutions as well as...

About Flexport:  At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.  We are the first licensed freight...

工作描述 Vuori零售楼层主管的角色是以身示范，领导零售销售团队，通过深刻的产品知识和快乐乐观的态度与客户建立联系，传达Vuori的品牌价值。同时，在零售销售和客户体验方面，鼓励团队保持Vuori的标准。零售楼层主管是门店领导团队的重要组成部分，负责监督零售楼层，积极主动，委派工作，是一个关键的解决问题的人。在店铺经理的指导下，零售楼层主管协助完成任何的领导职责，从而与店铺经理和店铺副经理直接一起工作。   创造难忘的客户体验 ●与销售团队合作，确保每位客户都能获得最好的体验。 ●负责销售楼层和销售团队，确保良好客户体验是第一要务。 ●准备试衣间，寻找尺码，并就商品的款式和合身程度向顾客提供诚实、专业的反馈。 ●通过与客户交流产品细节、新产品上新、补货情况，并邀请他们参加后续筹备的活动，与客户建立持久的关系。 深入了解新产品和畅销产品，并与客户和团队分享。   事务 ●当店铺经理和店铺副经理不在时，带领团队进行店铺的日常运营。 ●在团队协作的环境下激励销售团队完成销售目标。 ●在更广泛的时尚领域和运动服领域寻求新产品知识，为客户提供专家服务。 ●在关注客户体验的同时带领团队完成项目。 ●沟通库存需求以支持业务目标。   领导/所有权 ●与零售店店长一起进行日常维护，销售策略，社区和团队管理，以确保业务顺利良好运行。 ●领导团队进行店铺的日常维护，包括补货，维护视觉陈列和清洁。 ●每天在关门/开业时，尽最大的责任来关注礼仪和安全标准。 ●在店铺经理的指导下，鼓励员工在任何时候都要100%的付出，坚持准时和尽责。     职位要求 职位要求 ●早晚班，8小时轮班，每周5天，周末至少1天上班。 ●能够准时出勤，遵守排班。 ●能够发展与客户、同事的关系。 ●作为客户服务专家，能够创造经验，开发客户，接受销售社交，积极主动处理客户问题。 ●能够在快节奏的环境中优先处理多个任务。 ●能够快速学习新的程序和流程。 ●有很强的组织能力和执行能力。 ●有优秀的沟通和人际交往能力。 ●高度的主人翁精神、责任感和主动性。 ●渴望发展新技能，并对反馈做出反应。   Vuori拥有极佳的文化，由积极进取的个人驱动。

Checkout.com is seeking a collaborative contributor to join the Commercial Strategy & Performance function within the Revenue Operations team. This contributor will serve as the key business partner to our APAC Commercial Leadership team, acting as a thought partner, offering data-driven insights on business trends and other key commercial KPIs related to productivity. This role will be responsible for the region's revenue forecasting, driven by a regular forecasting cadence and pipeline management process.  They will be an agent for change, leading and delivering on company-wide GTM initiatives such as sales territory planning, verticalization, and customer segmentation. They will help operationalize the company’s Commercial strategy by implementing structure,process improvements, and lead cross-functional projects by working closely with stakeholders from different departments in and outside of the Commercial function, e.g. Product and Marketing. What you’ll be doing:...

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer receives the best service possible. Greet customers in a timely, authentic and engaging manner. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business Achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.  Assist in the completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal.   Operations Ensure the sales floor is stocked every evening....

About Flexport:  At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy...

🚀 Whatnot Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values , and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today. We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone. And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas. 💻 Role We are looking for a talented UI Designer to join our Growth Marketing team, working on impactful, conversion-focused designs that drive user engagement. This role will collaborate closely with our newly founded product and engineering teams...

About the role: This is an exciting time for Forter as we have seen great success in the market and are building a team to support the growth. We are looking for a talented and self-driven Strategic Account Executive that thrives in a dynamic sales cycle environment to join our Shanghai-based Forter team. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives in China. What you’ll be doing: Work closely with a list of named strategic prospect accounts, utilizing a consultative approach to identify pain points and challenges that Forter's Identity Intelligence platform can help solve Actively understand each customer’s technology footprint, strategic growth plans and business drivers, technology strategy and competitive landscape Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire business cycle Collaborate with...

Checkout.com is actively looking for an enthusiastic and inventive Account Management Specialist to nurture and maintain long-term relationships with our Tier 3 and 4 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant's post live process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving,...

We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost. We just announced one of the most competitive end-to-end optimisation offers on the market: leveraging in-house machine learning, deep payment expertise and the power of our network data to reduce payment complexity and create revenue opportunities for our customers. Checkout.com is seeking a Senior Specialist, Payment Performance to join the Commercial team to engage with our top tier customers in the APAC region, understand their payment pain points, reduce the payment complexity and grow revenue opportunities together with our customers. You'll work closely with our customers in the region, as well as collaborate regularly with Payment Performance engineers, data-scientists, other product teams and cross-functional stakeholders. You'll discover new...

About Flexport:  At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.  We are the first licensed freight...

🚀 Whatnot Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values , and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today. We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone. And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas. 💻 Role Growth engineers at Whatnot are responsible for expanding our new user funnel across buyers and sellers to accelerate the rapid growth of our marketplace. We focus on the full funnel, developing opportunities to grow traffic across...

🚀 Whatnot Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values , and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today. We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone. And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas. 💻 Role Growth engineers at Whatnot are responsible for expanding our new user funnel across buyers and sellers to accelerate the rapid growth of our marketplace. We focus on the full funnel, developing opportunities to grow traffic across...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Merchant Data Analyst We are looking for a Data Analyst to join our Merchant Analytics team in Shanghai. The ideal candidate is someone who is able to approach and understand complex problems in a structured manner, while converting the results into a compelling and actionable story for internal or external stakeholders, like our...

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values , and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today. We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone. And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas. 💻 Role Growth engineers at Whatnot are responsible for expanding our new user funnel across buyers and sellers to accelerate the rapid growth of our marketplace. We focus on the full funnel, developing opportunities to grow traffic across multiple channels...

About Flexport:  At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: . Great technology infrastructure is crucial in helping us to fulfill our mission of fixing the user experience in global...

The role The Business Development Representative (BDR) is responsible for identifying and crafting new qualified opportunities for the wider sales team. You'll be identifying key decision makers whilst adopting a creative outreach to qualify prospects and successfully position Checkout.com ’s value proposition. To be successful, you must demonstrate our key values; aspire, excel and unite. You'll continuously aspire to learn and develop, and display curiosity in your progression, Checkout.com and our clients. You'll excel, always aiming to go above and beyond. And lastly, we'll unite; we’re better together, collaboration really does make the dream work. In return, we promise that you'll become part of an incredible culture with a team that will support you and help you to succeed. Your progression is so important to us and with a tailored training program we'll ensure you grow with Checkout.com . How you’ll make an impact Consistently exceed targets on a monthly basis...

Checkout.com is actively looking for an enthusiastic and inventive Account Management Specialist to nurture and maintain long-term relationships with our Tier 3 and 4 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant's post live process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving,...