OutSystems
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job description, low-code style: As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: We are looking for a Product Support Engineer to be based in Kuala Lumpur, Malaysia. About This Role Key Responsibilities ● Troubleshoot platform-related issues, with a focus on identifying and resolving system bottlenecks ● Provide solutions and alternative approaches, negotiating with customers about the best ways to overcome issues ● Use logging and troubleshooting tools to identify performance bottlenecks and perform root-cause analysis ● Bridge with internal teams to be a part of our product’s continuous improvement process ● Interact with many different people from different countries, backgrounds, and cultures, both internally and with...