Luno
Cape Town
About the team:
Our mission is to provide amazing support to our business, partners, and customers in dealing with fraud related questions. We do this by responding to any fraud related communication swiftly and in a coordinated way. We are the front line of the Anti-Fraud team and we ensure that fraud cases are dealt with appropriately and on time. We keep the bad guys out and the good guys in. We operate globally and are centralised in South Africa with regional teams globally. Your role in a nutshell:
You’ll be responsible for managing the Fraud Triage and Support Team, as well as getting involved in the day to day work. You are our liaison with our external parties, you care deeply about preventing fraud and are always on the lookout for new trends and events. You’ll also be working closely with other Financial Crime team members to help support cross-department operational initiatives to detect and prevent abuse.
Your mission will involve:...