23 jobs found in budapest

We’re looking for an English-speaking Customer Support Associate to join our team in Budapest. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise. Your mission: Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat. Here’s how you’ll be contributing to the Customer Support team:                               Help customers have the best experience possible with our product by showing empathy and patience and being resilient when needed. Support customers by communicating with them via emails and phone calls, and chats. Demonstrate flexibility! You’ll be covering a variety of shifts - we work when our...

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. As the Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources).  Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values:...

This 3-day immersive program is packed with hands-on workshops, job shadowing and networking opportunities, all aimed at boosting your confidence and skills, whilst helping you to explore the different technical paths within the fintech industry.  Join us at our Budapest office between 23rd-25th of April 2025 , where you'll connect with industry leaders, collaborate side-by-side with different technical specialists, and gain insights from our experts - all in a welcoming and inclusive environment. We invite applications from tech students, recent career changers and individuals returning to work after a career break. Qualifications If you’re based in Hungary, passionate about tech and ready to dive into some coding , WiseWomenCode is for you. How to apply? We ask for your resume and a 1 page cover letter answering to the following: Are you available to join the WiseWomenCode program on the specific dates mentioned? Please tell us about your proudest...

We are seeking a passionate Product Analyst to join our KYC Controls team within the Fincrime squad. The team is responsible for building a robust KYC program that effectively mitigates financial crime while enabling sustainable growth through a risk based approach. The ideal candidate will be enthusiastic about our mission of “Money Without Borders” and eager to take ownership of a large analytics domain within a dynamic product area. This position offers a unique opportunity to work with one of our largest squads, responsible for keeping bad actors off our platform while ensuring a seamless experience for our customers. The Fincrime Squad consists of the following Teams: AML, Screening, Fraud fighting, and KYC controls. As a Product Analyst, you will collaborate closely with the  product managers and engineers for the KYC Controls team. You’ll also be a part of Wise’s global analytics community, giving you access to a network of analytics professionals worldwide. In this...

The team you will join: Account Access and Recovery Our mission is to provide our customers with secure, reliable and convenient access to their Wise account. We own registration, login and MFA. Every customer who interacts with Wise touches something that our team owns, when signing up for the first time, or when accessing their account every time they check their balance, send money or invest in assets.  We are a cross functional team of 16 including backend, web, mobile, data science, product and design. The problems we’re working on currently are: introducing new ways to recover access to your Wise account when you lose your phone working on new methods of authentication like Passkeys to give our customers seamless access to Wise building out our authentication framework to provide adaptive MFA to keep out bad actors, and allow easy access to genuine customers using machine learning to prevent fraud What does it take? A passion for technology, product...

We’re currently hiring a Global People Partner (HR Business Partner/ Business function HR Lead) to join our growing People Partners team and our mission. You’ll be supporting our Servicing Operations central teams in 10+ locations globally  (approx 650 Wisers in your direct stakeholder group). You will be based in our Budapest office. We are looking for a commercially-minded, driven and goal-oriented HR Business Partner, who will actively partner across our Servicing Operations central teams at Wise. This gives you an exciting opportunity to work internationally with very talented people, while also being part of a larger People Team. This role offers a lot of variety and scope, giving you access to make an impact at scale at Wise. If you’re a curious, passionate, results-oriented and customer- centric HR senior professional, with an eye for detail and data to spot the trends, then this role is for you! You’ll thrive in creating great Wiser experience and working on a complete...

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Data/Solution Architect to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. As a Solution/Data Architect you will design and implement robust software solutions that integrate Acronis Cyber Protect Cloud with Salesforce, Gainsight, PowerBI, various business analytics and sales tools, and databases. This role demands expertise in system architecture, integration strategies, and modern technology stacks, including serverless technologies, to deliver high-load, scalable solutions. You will collaborate closely with the Acronis Cyber Platform Product Management team and the business intelligence and integrations units to achieve seamless integration and performance excellence. WHAT YOU'LL DO  Design and develop...

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Support Specialist to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. As the Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources).  WHAT YOU'LL DO Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for clients Provide timely & accurate status updates to customers and relevant internal stakeholders Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation...

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Gainsight Administrator to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. Gainsight Administrator plays a crucial role in driving value for partners across the lifecycle, thanks to the workflows they configure as a member of the Operational Excellence for Partner Success team. Gainsight Administrator collaborates with cross-functional business teams to develop partner success strategies and craft the associated business requirements. They translate these requirements into technical designs that they implement in Gainsight and, at times, integrated systems such as Salesforce, while adhering to systems administration best practices. Gainsight Administrator then trains team members and business partners to use the...

The People Services vision is to create fast, convenient, transparent Wise support, powered by smart tech and human advice. To help us get there, we’re seeking an experienced Global Shared Services Director. We want you to build shared services globally, and we’re looking for someone who has the ambition and experience to achieve this while leading other regional People Operations (POps) Leads. You will be responsible for building, establishing, leading, and continuously enhancing the Global Shared Services function. This role requires a visionary and strategic leader with hands-on experience in creating and managing shared services in a multi-country environment. The ideal candidate will drive evolution, streamline processes to improve the Wise experience, increase efficiency, and enhance service delivery across various People functions. Key Responsibilities: Lead the creation and operational strategy of our Global People Operations and Shared Services from the ground up....

The team you’ll be working with: Getting Help Join our dynamic Getting Help team, where we focus on understanding and addressing the root causes of customer queries to enhance their overall experience with Wise. Our mission is to deliver a tailored customer support experience that scales globally with our growth and helps minimise operational costs. We emphasise self-service solutions that allow customers to resolve their issues instantly and effortlessly. By investigating why users contact us, we identify underlying problems and work closely with other product teams to implement effective solutions. This collaborative approach ensures that our support channels provide the right answers, whether through self-service options or directing users to the appropriate support resources. In order to solve customer problems more effectively, we also developed chat as a support channel. 💪 Our main vision points are: Scalability: Develop solutions that scale with the growing needs...

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Lead Product Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. In the role of Lead Product Manager - Growth you will drive partner acquisition, engagement, and retention for our platform designed for Managed Service Providers (MSPs). This is a key role that will focus on accelerating the growth of our MSP product offerings. As the Lead Product Manager for Growth, you’ll be responsible for identifying growth opportunities, running data-driven experiments, and driving cross-functional teams to optimize the partner and customer experience, ensuring MSPs derive maximum value from our solution. The ideal candidate will have hands-on experience in B2B product management, with a focus on growth strategies that drive...

Acronis is revolutionizing cyber protection — providing   natively inte grated , all-in-one  solution s   that   monitor ,  cont rol ,  and protec t  the data that businesses and lives depend  on .  We are looking for a results-driven Global Head of SEO   to join  our mission to  create a # Cyber Fit  future  and protect all data,  applications,  and systems  across  any  environment.    In this role, you will be responsible for implementing SEO strategies that drive new customer acquisition and adoption. Reporting directly to the Senior Digital Marketing Director, the head of SEO will be leading a team of 3, responsible for ensuring that SEO serves as a massive catalyst for our aggressive growth plans across 20+ website locales. This is a hands-on role that requires and energetic, self-motivated individual who has not only a strong technical and analytical background but also strong people management and internal stakeholder management...

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. About our Pay & Incentives team The Pay &...

The team you will join: Fraud Decisioning team The team is dedicated to safeguarding our platform against financial crime and ensuring the protection of our legitimate customers. Leveraging cutting-edge machine learning, real-time transaction monitoring, and data analysis, our team is responsible for developing and enhancing payment fraud detection systems. Software engineers, data analysts, and data scientists collaborate on a daily basis to continuously improve our systems and provide support to our fraud investigation team. Our vision is: Build a globally scalable payment fraud prevention and detection real-time engine to keep Wise as a secure environment for our legitimate customers. Utilise machine learning techniques to identify potential risks associated with customer activity. Foster a strong partnership between our fraud investigators and the product team to develop solutions that leverage the expertise of fraud prevention specialists. Not only meet the...

The team you will join: Servicing Tooling Platform The Servicing Tooling Platform team within the Mitigation squad focuses on providing back-office tooling experience for agents and product engineering teams. As a software engineer on this team, you will work on building a scalable and reusable platform that can be used to create efficient operational processes. You will work closely with cross-functional teams to ensure the smooth operation of our tooling platform, contributing to the overall success of our organisation. Our main vision points are: we standardise and enable Servicing Operational processes via a common abstractions and out of the box solutions, reliable data and back office tools we enable the quickest technical solution for product teams building manual work tooling with a wide range of use cases to accommodate the various needs of operational teams we offer platform-level support for any core and custom problems within our service, along with easy...

Wise is looking for an experienced Senior Training Lead to drive our Know Your Customer (KYC) Training team forward! Our KYC team is the first line of defense to make sure that our customers are compliant with all the requirements from our regulators. Our KYC team vigilantly follows guidelines provided in our knowledge bases and ensures that communications with our customers are concise and concrete. As KYC Training Senior Lead you will be responsible for leading our KYC Training teams. You’ll have a team of Leads (or you may call them team managers) that will report to you, and using your knowledge of learning and development (L&D), people leadership skills and experience you will ensure that these teams deliver highly effective training with measurable outcomes to our KYC teams.  In this strategic role, you’ll set the direction and vision for the KYC Training function, ensuring it is proactive, scalable, and aligned with business priorities. You will play a critical part in...

The team you’ll be working with: Swift Our team looks after Wise’s connection to the  Swift network ; the backbone of the financial world. The team is in a special place, because it’s the bridge between the established and new financial systems - Swift and Wise. We build and maintain the  infrastructure  that allows us to  exchange messages  (payment instructions, statements, RFIs) with other participants of the Swift network. We are the  experts in correspondent banking  and various Swift services, like  SwiftRef and GPI , and we utilise these services in various ways to improve our product.   Next to the infrastructure, the team is responsible to move  USD and EUR  to foreign countries (to China for example), and looks after customers - mostly businesses - who send on these routes.  Our  technology stack  includes Java, Kotlin, Kafka messaging and relational databases, but also graphs and machine learning. The team is dynamically growing, and its role and responsibility is...

The team you will join: Servicing Tooling Platform The Servicing Tooling Platform team within the Servicing Tribe focuses on providing standardised back-office tooling experience for agents and product engineering teams. As a software engineer on this team, you will work on building a scalable and reusable platform that can be used to create efficient, scalable and observable operational processes. You will work closely with cross-functional teams to ensure the smooth operation of our tooling platform, contributing to the overall success of our organisation.   Our main vision points are: We standardise and enable Servicing Operational processes via a common abstractions and out of the box solutions, reliable data and back office tools We enable the quickest technical solution for product teams building manual work tooling with a wide range of use cases to accommodate the various needs of operational teams We offer platform-level support for any core and custom...

The team you will join: Europe Onboarding We are building the most convenient and scalable onboarding experience for European people and businesses which is compliant with local regulatory guidelines. We are enabling customers to onboard to Wise conveniently without any unnecessary friction. We make sure, that we only ask information, that is easy to provide, and effectively helps us combat fincrime. Grow Europe without proportionally growing servicing teams. Automating information collection and review will make the onboarding experience of European people and businesses quicker, and help us scale our operation with the growing number of customers. Our onboarding experience should be compliant with regulatory guidelines and we should have effective systems to stop fincrime. What does it take?   7+ years of experience Java or other JVM based language, experience with Spring framework and deep understanding of JDBC and database internals Experience with CI/CD...