Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is  Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO,  Ping Wu , the co-founder of Google Contact Center AI and Vertex AI platform,  and CTO & co-founder, Tim Shi , an early member of Open AI.   We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications,...

About the Role To be eligible for this position, you must be a permanent resident in one of the following states : AZ, AR, CA, CO, FL, GA, IN, IA, KY, MN, MO, NV, NC, OR, PA, TN, TX, UT, or WA. The Field Marketing Coordinator is responsible for supporting the work of the field marketing team with central coordination and data collection. Success will be measured by the smooth and efficient management of high-volume event schedules and lead data.    What You’ll Do Support the field marketing team by maintaining a centralized schedule of local events happening around the country Maintain a centralized list of contacts for associations and venues Travel 5-6 times/year to support key tradeshows Work flexible hours, including evenings, as needed for events. Create eventbrite pages for event RSVPs. Work with the email marketing team and other external teams to send event invitations, the design team to create event collateral, and the...

About the Role The Field Marketing Manager is responsible for building awareness of and demand for Houzz Pro software among local home building and remodeling communities via highly targeted in-person education and events and also managing a small team of field marketing associates in other markets in the US. Success will be measured by the number of relevant in-person attendees at events you drive and leads generated for Houzz Pro software.    What You’ll Do Promote Houzz Pro software and educate home builders and remodelers in your designated local markets about the tools by setting up local educational events, working with local building and remodeling association chapters, leveraging or building your personal network and similar activities Generate affinity for the Houzz and Houzz Pro brands, and leads for the sales team, via personal outreach and community relationship building Work with Houzz industry marketing team as appropriate for support on social...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As an early member of our T&S Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by building and scaling a data driven culture from the ground up. In this unique company, technology, and moment in history, your work will be critical to informing our product and commercial strategy as we deploy safe, frontier AI at scale to the world.  You will work closely with product, engineering, policy & enforcement to define and measure key company success metrics, analyze user behavior to identify new enforcement opportunities and...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We are seeking a Machine Learning Systems Engineer to join our Model Evaluations team at Anthropic. This team is responsible for our Model Evaluations infrastructure and the APIs and infrastructure tailored for "Research Inference." In this role, you will build scalable systems that enable our researchers to effectively evaluate models and conduct inference tasks critical to our research mission. You'll collaborate with researchers across Anthropic to understand their needs and build infrastructure that makes their workflows more efficient and reproducible. Your work will directly impact Anthropic's ability to advance the...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: We are looking for Research Engineers to help us redesign how Claude interacts with external data sources. Many of the paradigms for how data and knowledge bases are organized assume human consumers and constraints. This is no longer true in a world of LLMs! Your job will be to design new architectures for how information is organized, and train language models to optimally use those architectures. Responsibilities: Designing and implementing from scratch new information architecture strategies Performing finetuning and reinforcement learning to teach language models how to interact with new information...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: At Anthropic, we're building MCP (Model Context Protocol) as the industry standard for AI context integration. Since its launch in November 2024, developers have created hundreds of integrations, enabling AI models to securely and efficiently connect with external context, tools, and capabilities. As a Software Engineer on the MCP team, you'll help shape the future of AI integrations while working in the open with a vibrant developer community. About the MCP team: The MCP team focuses on protocol development, developer experience, and ecosystem growth. Drawing inspiration from successful open source teams, we balance...

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Anthropic is pioneering safe and reliable AI assistants. As we continue to advance industry-leading language models, we aim to empower users worldwide to build trustworthy and transformative generative AI applications. We are seeking exceptional Technical Partner Enablement Leads to drive technical education and enablement for our strategic cloud and technology partners. In this highly technical role, you will create and deliver technical content and training that empowers partners to build cutting-edge solutions with Claude. Working closely with our partnerships team, you will serve as a technical expert who can...

Compensation: 5900 SGD + RSUs About the Role: We are seeking a proactive and detail-oriented individual to join our team as a  Wise Platform Enterprise Team Lead . In this role, you will be responsible for ensuring the team has clarity on the performance & quality targets and that these are met or exceeded consistently while being at the forefront of providing exceptional customer support to our enterprise clients, ensuring smooth and effective use of the Wise Platform. You will need to be highly analytical, collaborative, and solution-driven while working in a fast-paced environment.   Key Responsibilities: Ensure that team provides high quality and efficient support to meet KPIs Identifies opportunities for team performance improvement and improves via effective performance management. Support agent engagement and motivation, ensuring high engagement within the Wise Platform Enterprise Support team. Ensure the agents are equipped with all the necessary tools,...

Your mission Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking . Your mission is to transform how we deliver our customer support experience to build a globally scalable and cost-effective model for our future. The role is a unique opportunity to join one of the fastest growing companies in Europe. With over 15 million happy customers we’re already moving more than £9 billion a month and have more than 2,500 people in our operations functions across the US, Estonia, Hungary and Singapore and 800 in Product and engineering. We serve a wide range of customers from personal users, freelancers, small businesses to enterprise businesses and banks. You will be one of the first members of the newly set-up function that creates a bridge between Product and Engineering and Operations teams. This new function sits in...

A bit about the role: The role is based in our Singapore office, but you will also work closely with the Regional APAC and Global Wise Platform teams based in our offices around the world. You will work closely with other functions, including product management, compliance & legal, implementation and engineering. As the Business Development Director, you will be responsible for closing new revenue in the region and growing a high-performing team. Your mission:  Work with the Wise Platform team to build, close and grow a strong pipeline of financial institutions and enterprises across our target verticals in APAC, driving revenue and volume growth for Wise. Be the APAC business counterpart for product teams to prioritise roadmaps to unlock high impact deals in APAC. Hire, grow and lead the APAC business development team. Work on projects and initiatives to improve our sales processes and approaches both within the APAC region and globally go to market efforts - or...

High Volume Team is looking for High Volume EDD specialists to join our growing team in Budapest, Hungary.  Your main responsibilities will be: Perform Due Diligence on existing, new and/or potential business and consumer customers based on risk mitigation controls and certain trigger events; Call the customer, whenever we need to collect any information or documentation from them Ensure the highest standards of quality during reviews, as well as during customer contacts. Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested; Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification; Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and...

THE ROLE We’re looking for a Lead Data Analyst (Senior Individual Contributor) to join the Spend Squad. The Spend Squad enables our customers to spend from their Wise accounts in a sustainable manner, ensuring that we’re able to grow our product in-line with our squad-level KPIs. The Wise Card was first launched in Europe in 2018, allowing customers to spend internationally at the mid-market rate, with only a low, upfront conversion fee.  Since then, we’ve expanded to over 50+ countries and territories in the Americas and APAC, and built features like instant issuance of digital cards and enhanced spending controls. We’ve issued more than 4 million cards that are being used in over 160 countries every minute. For more information on our Analytics Career Map and levelling structure, click here . WHAT YOU'LL BE DOING Derive insights for Spend Economics: Deep-dive into transaction-level data to understand customer behaviour, payment patterns, and spend drivers to ensure...

We’re looking for a proactive, detail-oriented and results-driven  Regulatory Compliance Senior Specialist  to join our  UK team . This role will require you to take ownership of key regulatory reporting processes, manage critical incident communications, and maintain compliance documentation with precision. You’ll play a vital role in ensuring timely and well-organized regulatory correspondence, assisting with policy management, and contributing to the broader compliance function in meeting UK regulatory obligations.  You’ll have the opportunity to work within a dynamic and fast-paced environment where ownership and initiative are highly valued. If you’re someone who enjoys problem-solving, thrives on responsibility and independence, and excels in managing multi-stage tasks, this role is for you!  Based in Tallinn , you will work with a growing team of experienced compliance specialists to help us build world-class products that are compliant with regulatory requirements. Your...

We’re Looking for a  Senior Process Analyst  to join our KYC Continuous Improvement team in  Budapest. As a CI Senior Process Analyst, you will play a pivotal role in discovering, analyzing, and improving our processes within KYC (Know Your Customer) operations domain. Key responsibilities: Leading in-depth analyses to identify process inefficiencies, bottlenecks, and areas for improvement. Developing high-complexity solutions that align with organizational goals. Conducting root cause analysis to provide actionable insights into operational challenges. Identifying high-impact improvement opportunities and creating compelling business cases for change. Applying structured problem-solving methodologies to enhance workflows and reduce inefficiencies. Managing improvement projects and ensuring smooth adoption of change. Evaluating the business impact of changes and assessing post-implementation results. Developing and maintaining subject matter expertise...

Salary Range: SGD 109,800 - 150,000 per annum + RSUs We are looking for an exceptional physical card design specialist to help us supercharge our only physical brand touchpoint at Wise. Millions of customers use Wise, and you'll be responsible for designing a portfolio of cards and carriers alongside a cross-functional team of product managers, designers, analysts, researchers in our Spend Experience team. We aim for best in class experiences at Wise, and are looking for someone with the skills and drive to match that ambition. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world. Wise has changed the way people send, spend, receive and grow their money by making it exponentially cheaper, faster and more convenient than a bank. Wise cards are integral to our most user-friendly multi currency account proposition. As a Senior Design Specialist, you will lead the design and evolution of our physical card...

Team you will be joining: Fraud Risk The Fraud Risk team at Wise is dedicated to safeguarding our platform against financial crime and ensuring the protection of our legitimate customers. Leveraging cutting-edge machine learning, real-time transaction monitoring, and data analysis, our team is responsible for developing and enhancing fraud detection systems. Software engineers, data analysts, and data scientists collaborate on a daily basis to continuously improve our systems and provide support to our fraud investigation team. Our main vision points are: Build a globally scalable fraud prevention and detection engine to maintain Wise as a secure environment for our legitimate customers. Utilise machine learning techniques to identify potential risks associated with customer activity. Foster a strong partnership between our fraud investigators and the product team to develop solutions that leverage the expertise of fraud prevention specialists. Not only meet the...

About the role  Our team: the Analytics Platform team, on the Data Squad For our customers, using Wise is as simple as sending money from A to B. Yet behind our app and website is a complex engine of currencies, routes, products and features, generating terabytes of data each day. The Data services offered by the Data Squad is at the core of systems that store, process and leverage this data, ultimately providing real time decision making capabilities that serve as one of many drivers for business growth.  As a Platform Engineer, you will be integral to maintaining and enhancing the data platform's infrastructure to ensure high performance, scalability, and reliability. You will have the opportunity to leverage technologies, such as Airflow, Iceberg, and Trino, to drive strategic initiatives and support the evolving needs of our organisation. We also manage a deployment of PipelineWise ( https://transferwise.github.io/pipelinewise/ ), an initiative which started with this...

Join our dynamic Wise Platform team as a KYC Risk Team Lead, where you will manage our onboarding and compliance operations for enterprise businesses and banks partnering with Wise. This position offers the unique opportunity to influence Wise’s mission, enhance KYC and compliance leadership, and establish partnerships that facilitate instant, borderless money for more people. Your primary mission will be to lead a regional team of analysts responsible for onboarding banks and enterprise partners, assessing their compliance policies, and producing comprehensive compliance memos to determine partner risk. Additionally, you will lead monitoring analysts that review partners regularly to ensure Wise maintains effective oversight of their operations. You will own and manage the risk for our platform partners in your region. Job Responsibilities Partner Risk Management: Continuously improve our onboarding and monitoring procedures to enable your team to be effective in managing...

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely with our existing enterprise partners to help deliver world class payment service solutions, powered by the Wise infrastructure. We’ve launched partnerships globally, with the likes of Agoda, Bank Mandiri and Aspire in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform.  A bit about the role: You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners in APAC. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders.  The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the...